353 Reviews of Sue Kelly
July 10, 2019
Best service experience ever! From beginning to end, my experience at Lia Honda was wonderful. Sue Kelly greeted us right away, explained everything, and took my car right away. Sh From beginning to end, my experience at Lia Honda was wonderful. Sue Kelly greeted us right away, explained everything, and took my car right away. She was really pleasant and professional. We waited for the completion of the service, which was a recall, and it included a free oil change and filter and car wash....I was really stunned! The waiting room was extremely pleasant, stocked with coffee and donuts, comfortable seating. Although I have to travel a fair distance to get to this dealership, I plan to always do it in the future, it was that good. More
June 30, 2019
Wonderful Service Dept. The reason I get my Hondas serviced at Lia Honda is because of the wonderful assistance I receive from Sue Kelly. She's the Best The reason I get my Hondas serviced at Lia Honda is because of the wonderful assistance I receive from Sue Kelly. She's the Best More
Other Employees Tagged: John O'donnell
June 28, 2019
Great service; change the receipt!! Susan and the team always act like pros and provide first rate customer service. I would like to see a change in the customer receipt. I have been rec Susan and the team always act like pros and provide first rate customer service. I would like to see a change in the customer receipt. I have been receiving repair work at several dealerships through the years and they must all subscribe to the same software for the paperwork. The customer receipt has all the information that I want on it, it’s iust difficult to follow and find the information. It’s just not a user friendly product. I want to see a line item for the parts and labor for that item in one place for each item of repair work. Now it’s separated and I’m always trying to figure out the labor for what was worked on. More
June 19, 2019
Lia Honda s attentive and courteous My experience at Lia Honda, East Chester St, Kingston, was enjoyable as I was tended to by Robert Munson, who was informative, attentive to details, My experience at Lia Honda, East Chester St, Kingston, was enjoyable as I was tended to by Robert Munson, who was informative, attentive to details, courteous and he promptly informed me of the status of my service throughout my visit. Robert treated me with respect and friendliness. Thank you! More
Other Employees Tagged: John O'donnell , Robert Munson
June 06, 2019
First-rate service! As always, my experience at Honda Service was excellent, thanks particularly to the warm and friendly and efficient service of Susan Kelly. She is te As always, my experience at Honda Service was excellent, thanks particularly to the warm and friendly and efficient service of Susan Kelly. She is terrific. More
June 04, 2019
Sue Kelly great Service Adviser Sue Kelly is a great Service Adviser at Lia Honda of Kingston! We have had our 2006 and 2015 Honda Accord EX's serviced there for years and trust her Sue Kelly is a great Service Adviser at Lia Honda of Kingston! We have had our 2006 and 2015 Honda Accord EX's serviced there for years and trust her competent advice.Overall, the service at Lia Honda of Kingston is great and Sue Kelly is the person to see!. More
May 23, 2019
Very satisfied I had my CRV serviced at Lia Honda a week ago. I love the new Service center. It is so spacious and comfortable. I dealt with Keith Halstead. He could I had my CRV serviced at Lia Honda a week ago. I love the new Service center. It is so spacious and comfortable. I dealt with Keith Halstead. He could not have been any more accommodating. I was satisfied with the problem being solved. I bought my CRV from this dealer (my # eight Honda). When the service was done Keith came and found me and lead me to my car. More
Other Employees Tagged: Keith Halstead.
May 17, 2019
44 Years with HONDA Top notch service with Lia Honda. Why? Because of two excellent employees John O’Donnell and Keith Halstead. I believe Lia Honda is making a genuine e Top notch service with Lia Honda. Why? Because of two excellent employees John O’Donnell and Keith Halstead. I believe Lia Honda is making a genuine effort to provide the best service of any Honda DeAler. More
Other Employees Tagged: John O'donnell , Becky Radell, Keith Halstead
May 17, 2019
Great service Susan Kelly at Lia Honda of Kingston is a fabulous representative of quality service. She is very informed, attentive to detail, and a pleasure to dea Susan Kelly at Lia Honda of Kingston is a fabulous representative of quality service. She is very informed, attentive to detail, and a pleasure to deal with. More
May 09, 2019
SUE KELLY IS OUTSTANDING!!!!!!! As always Sue Kelly was very knowledgeable, very professional, and very friendly. Sue does a great job representing Lia Honda of Kingston. Please pass As always Sue Kelly was very knowledgeable, very professional, and very friendly. Sue does a great job representing Lia Honda of Kingston. Please pass on my thanks to Sue for a job well done!!!!!!! More
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