Sue Kelly | Page 27

Great service Ellen M Hayes I had brought my car in for a New York State Inspection and detailing. I was so impressed with Sue Kelly she arranged for me to have a ride so I wou I had brought my car in for a New York State Inspection and detailing. I was so impressed with Sue Kelly she arranged for me to have a ride so I would not have to wait hours for my car. Sue Kelly is so professional and friendly every time I come in for work on my car she is one of the reasons I take my car to Honda it is a pleasure to have someone who truly cares about her customers. More

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Friendly and Professional Service I always feel that my car and I are both taken well care of at each service appointment. Sue Kelly has been my go-to service person for many years, an I always feel that my car and I are both taken well care of at each service appointment. Sue Kelly has been my go-to service person for many years, and I trust the efforts of her and her team to provide the best assessment and service to the maintenance and reliability of my Honda Civic. My car is at 150,000 and still going strong. More

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Awesome Everyone on your service desk is totally professional very sympathetic and goes out of their way to accommodate and advise me as to what needs to be Everyone on your service desk is totally professional very sympathetic and goes out of their way to accommodate and advise me as to what needs to be done to my car immediately and what doesn’t. Prioritization and a vehicle is 280,000 miles on it is important to me the owner probably realizes that everything needs to be done at some point or another I just want to know win… Debbie Gambino and her team understand this… I think it’s a valuable treat and probably one that you should train all of your other dealerships to adhere to as well… The congeniality and humor that everyone has in your state of The art facility makes it a pleasure to go there I actually Think of myself as family 👍🏼 More

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Excellent customer service Customer service at Lia Honda is consistently above and beyond even high expectations. Sue Kelly in particular was a superhero in my last repair saga Customer service at Lia Honda is consistently above and beyond even high expectations. Sue Kelly in particular was a superhero in my last repair saga. Excellent in every way! More

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Susan Kelly Susan is knowledgeable, listens, and as a result a long-term trusted adviser! As a result, we are loyal, recognizing the premium, to Honda of Kingston Susan is knowledgeable, listens, and as a result a long-term trusted adviser! As a result, we are loyal, recognizing the premium, to Honda of Kingston. More

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Service and NY State Inspection went well My 2018 Honda Fit needed service and a NY State inspection. I was met by Susan Kelly at LIA Service dept, a friendly pleasant person who took care of My 2018 Honda Fit needed service and a NY State inspection. I was met by Susan Kelly at LIA Service dept, a friendly pleasant person who took care of getting the car processed. The issues were minimal and I was out on the road in a reasonably acceptable time. More

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Great Service from Great People! Sue Kelly set us up with an AM appt. for a dealer recall on our air bag unit in my wife's civic. She is a great at customer service provider and assu Sue Kelly set us up with an AM appt. for a dealer recall on our air bag unit in my wife's civic. She is a great at customer service provider and assured that all was in good hands... arranged my ride back to work and back to Lia at the end of my day... very nice. then Sue hooked me up to get my automatic car key fixed... Kyle Augustine was super helpful and had some other great info. for me... All good at Lia Honda!!! More

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Great service Brought my car in for recall defect and it was great. They checked everything and gave my car a clean bill of health. Thanks for the great service Brought my car in for recall defect and it was great. They checked everything and gave my car a clean bill of health. Thanks for the great service Susan Kelly was fantastic! More

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Great place Sue Kelly makes you feel right at home when you arrive. She’s friendly, cheerful, and she knows her job. Great work sue. Looking forward to my next vi Sue Kelly makes you feel right at home when you arrive. She’s friendly, cheerful, and she knows her job. Great work sue. Looking forward to my next visit. More

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Dependable and helpful Evryone I have dealt with was great, Susan Kelly has always been extremely helpful and compassionate to my needs she makes things easy to deal with.an Evryone I have dealt with was great, Susan Kelly has always been extremely helpful and compassionate to my needs she makes things easy to deal with.and the process go quick and smoothly More

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