Sue Kelly
Sue Kelly at Lia Honda of Kingston

Sue Kelly | Page 18

Service Advisor

Lia Honda of Kingston

743 E Chester St
Kingston, NY 12401

5.0
353 Reviews
5.0

353 Reviews

Write a Review

353 Reviews of Sue Kelly

August 01, 2021

Dealership Rating
Employee Rating

Thank you for your professional, prompt, and efficient service for my 2008 Honda Civic LX.. Susan Kelly provided friendly, courteous, and caring service which helped me to understand the upcoming service More

by H.Vivian Biggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2021

Lia Honda of Kingston responded

H. Vivian, We greatly appreciate you taking the time to leave us this positive review! Providing thorough and efficient services is so important to us, and we are so glad that Susan met your satisfaction. She will be honored to know of your very kind words. We look forward to seeing you the next time you are in need of automotive service. Safe travels!

July 30, 2021

Dealership Rating
Employee Rating

Very pleased with the service from Honda especially with Susan Kelly from the service department and John O’Donnell from the technical team who worked on my car. Sue is very knowledgeable of what needed to More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John O'donnell

Aug 03, 2021

Lia Honda of Kingston responded

Thank you for taking the time to leave us this excellent review! We are so glad that Sue and John consistently provide you with a 5-star experience! We are thrilled that they got your automotive needs efficiently taken care of during your most recent visit, and they will be honored to know that you deeply value their service! We look forward to providing you and your vehicle with our best care for many years to come! Safe travels!

July 26, 2021

Dealership Rating
Employee Rating

Although I live in New York City, I often make the effort to have my car serviced by Lia Honda of Kingston. I have been a customer for many years. They always do what is needed. If there are optional repa More

by wuliwheels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark also 5 star

Jul 27, 2021

Lia Honda of Kingston responded

Thank you so much for your positive review! It is an honor to have your confidence and loyalty, and we are so glad that our team continuously provides you with the 5-star service that you so much deserve.It is our pleasure to assist you in any way possible, and we will certainly continue to provide you and your vehicles with the best care in the years to come. We wish you the safest of travels- on behalf of the entire team!

July 09, 2021

Dealership Rating
Employee Rating

Susan kelly does an excellent job of taking care of my vehicle and provides me with great feedback as needed I am never disappointed and always happy when I leave More

by fstickeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2021

Lia Honda of Kingston responded

Thank you so much for your wonderful review! We are delighted that Sue continuously provides you with the 5-star service that you so much deserve. It is our pleasure to assist you in any way possible, and we hope that you continue to choose us for all of your future automotive needs. We wish you the safest of travels- on behalf of the entire team!

Jul 09, 2021

fstickeler responded

Great dealership

July 07, 2021

Dealership Rating
Employee Rating

I was very Impressed with the service dept addressing the problem i had. Thank you to Susan Kelly for providing a very pleasant experience ! Greta Job service Dept and Great Job Sue! More

by jgrower
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 08, 2021

Lia Honda of Kingston responded

Thank you so much for taking the time to share this positive review! Your safety and satisfaction are of the utmost importance to us, and we are delighted that Sue provided you with a 5-star experience and got your automotive needs efficiently taken care of. We wish you the safest of travels, and we hope you continue to choose us for all of your future automotive needs.

July 04, 2021

Dealership Rating
Employee Rating

Susan Kelly was great in handling our service needs. She went above and beyond a service specialist. Very professional, kept us updated, and got the service done at no charge to us. What a fabulous person t More

by Cahill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2021

Lia Honda of Kingston responded

Thank you so much for sharing your wonderful 5-star review with us! We're happy to hear that Susan provided you topnotch service, and got you and your vehicle back on the road quickly. We appreciate your business, and look forward to working with you again in the future!

June 28, 2021

Dealership Rating
Employee Rating

I’ve been bringing my cars to Lia Honda of Kingston for almost 25 years. They are the main reason I keep buying Honda’s. The customer service is top notch. Sue Kelly is the best. The technicians always lea More

by PeterStoneRidgeNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John O'donnell, Don Mayer, Jared Stoutenburg , Debbie Gambino

Jun 30, 2021

Lia Honda of Kingston responded

Peter, It is our pleasure to serve you in any way possible, and we appreciate you taking the time to leave this 5-star review! We are honored by your continued confidence, and we are thrilled that Sue Kelly and the team continue to provide you with exceptional assistance and get your automotive needs efficiently taken care of. Your safety and satisfaction are of the utmost importance to us, and we will certainly provide you with nothing less than the A+ service that you deserve for many years to come. We wish you the safest of travels- on behalf of the entire team.

June 26, 2021

Dealership Rating
Employee Rating

! I have been purchasing and using their service for a long time. Even just to stop and ask a question. Sue Kelly is a trustworthy and honest person More

by famster0717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2021

Lia Honda of Kingston responded

Thank you for this wonderful review! It is an honor to have your confidence and loyalty, and we are thrilled to hear that the quality of our services continues to meet your satisfaction. Sue will be delighted to hear of your kind words. It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

June 23, 2021

Dealership Rating
Employee Rating

The service coordinator Susan Kelly is very friendly & knowledgeable, this is my first service with Lia Honda at Kingston site, I am very pleased. More

by leonclio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2021

Lia Honda of Kingston responded

Thank you for taking the time to share this positive review! Your safety and satisfaction are of the utmost importance to us, and we are so glad that Susan provided you with remarkable service and got your automotive needs efficiently taken care of. We will certainly provide you with nothing less than the exceptional service that you deserve in the future. We wish you safe travels- on behalf of the entire team! We hope to see you again when the time comes for your next service.

June 16, 2021

Dealership Rating
Employee Rating

.If you know the value of a Honda vehicle than you .If you know the value of a Honda vehicle than you know what an exceedingly excellent product is , Lia of Kingston provides the excellent service More

by GFK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Panaro, Don Mayer , Billy Cooke, Dennis Crowley, Debbie Gambino, Becky Radell, Anna-Stesia Saunders

Jun 30, 2021

Lia Honda of Kingston responded

Thank you so much for your excellent review! Providing top-quality services is so important to us, and we are thrilled to hear of your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future.

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