Sue Kelly has for the last 5 Years of owning my 2013
Honda CRV been
nothing but honest and transparent at all times..
Honda CRV been
nothing but honest and transparent at all times..
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by Brooklyn Boy
Jul 28, 2022 -
Lia Honda of Kingston responded
Thank you for leaving Sue this wonderful review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that she consistently takes great care of you. It is our pleasure to assist you in any way possible. Safe travels!
I can always count on Sue Kelly to take care of my Honda
CR-V along with John, the mechanic. Whether it's a standard service of another issue, she knows what needs to be done to keep this older car safe and
CR-V along with John, the mechanic. Whether it's a standard service of another issue, she knows what needs to be done to keep this older car safe and sound.
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by HondaFan
Other Employees Tagged:
John
Jul 15, 2022 -
Lia Honda of Kingston responded
Thank you so much for your wonderful review! We are happy to hear that Sue and John consistently take great care of you. Your safety and satisfaction are our utmost priorities. Wishing you the safest of travels until we meet again!
Susan Kelly was very helpful, and charming, during my
recent visit. She listened to my list of things needing attention and reiterated what I said clearly. She gave me a heads'-up that she'd be leaving a
recent visit. She listened to my list of things needing attention and reiterated what I said clearly. She gave me a heads'-up that she'd be leaving at a specific time and someone else would be there to follow up with me. She's been my service coordinator several times now. Every time has been smooth. She's very helpful!
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by SF
Jul 15, 2022 -
Lia Honda of Kingston responded
Thank you so much for your positive review! We are so glad that Susan took great care of you during your recent visit. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!
Terrific service department.
All advisors are helpful and knowledgeable. Ron Munson did a great job explaining my car's service needs.
All advisors are helpful and knowledgeable. Ron Munson did a great job explaining my car's service needs.
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by ESurowitz
Jul 15, 2022 -
Lia Honda of Kingston responded
Thank you so much for your positive review! We are so glad that our team took great care of you! It is our pleasure to serve you and we hope to see you again the next time your vehicle is ready for service!
I found the service and the personnel to be excellent.
Sue Kelly is friendly and and helpful. I feel that My car is being well cared for by the mechanics at Lia Honda in Kingston.
Sue Kelly is friendly and and helpful. I feel that My car is being well cared for by the mechanics at Lia Honda in Kingston.
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by katpet16
Apr 21, 2022 -
Lia Honda of Kingston responded
Thank you so much for your wonderful review! We are so glad that Sue Kelly consistently takes great care of you throughout your visits! It is our pleasure to serve you, and we hope to see you again the next time your vehicle is ready for service. Safe travels!
I came in for a NYS inspection, oil & filter change &
tire rotation. Jared Stoutenberg waited on me at the counter. He was polite, helpful and informative. I bought my car six years ago at another dealer
tire rotation. Jared Stoutenberg waited on me at the counter. He was polite, helpful and informative. I bought my car six years ago at another dealership.(They were wonderful!) However, my circumstances have changed and I need to go to someone local. I have been going to Lia of Kingston for nearly two years now and so far I have been satisfied. They review my history and make reccomendations for things that should be done. and I appreciate that.
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by diehard Honda customer
Apr 15, 2022 -
Lia Honda of Kingston responded
Thank you so much for your positive review! We are so glad that Jared took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with!
Sue Kelly, the service representative, makes me feel that
I'm a special customer. This is the fourth time I've had the car serviced at Lia Honda and the fourth time I rated it five stars.
I'm a special customer. This is the fourth time I've had the car serviced at Lia Honda and the fourth time I rated it five stars.
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by martindiano
Other Employees Tagged:
Sue Kelly
Mar 18, 2022 -
Lia Honda of Kingston responded
Martin,
Thank you for leaving Sue this positive review! We are delighted that she could make you feel like the valuable customer that you certainly are! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!
Robert Munson provides excellent customer service -
waiting room clean - cashier pleasant - service work completed in a timely manner after waiting over 4 months for the parts
waiting room clean - cashier pleasant - service work completed in a timely manner after waiting over 4 months for the parts
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by kwarner
Jan 24, 2022 -
Lia Honda of Kingston responded
Thank you for taking the time to leave Robert this 5-star review! We are so glad that he took great care of you and your vehicle. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
Jared Stoutenburg and the crew did a fantastic job on the
vehicle.I was flabbergasted in which the short time it was complted.
vehicle.I was flabbergasted in which the short time it was complted.
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by trekkie3090
Jan 11, 2022 -
Lia Honda of Kingston responded
Thank you so much for your 5-star review! We are so glad that Jared and the team took great care of you throughout your visit. It is our pleasure to serve you. We hope to see you again the next time your vehicle is ready for service. Safe travels!
Jan 11, 2022 -
trekkie3090 responded
Yes, yes...It's in the Garage, It appears and disappeared like the Holy Ghost! never know when it will show Up! maybe in the Spring!!!
Sue Kelly is the best. She knows cars and always solves
any problems with service. I've worked with her for years; she's professional, friendly and caring. One of the best in the business.
any problems with service. I've worked with her for years; she's professional, friendly and caring. One of the best in the business.
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by HondaFan
Other Employees Tagged:
John mechanic
Jan 10, 2022 -
Lia Honda of Kingston responded
Thank you for taking the time to leave Sue this 5-star review! She will be honored to hear of your very kind words and to know that you deeply value her service. We thank you for confiding in us with your automotive needs, and we hope to see you again the next time your vehicle is ready for service! Safe travels!