Sue Kelly
Sue Kelly at Lia Honda of Kingston

Sue Kelly | Page 15

Service Advisor

Lia Honda of Kingston

743 E Chester St
Kingston, NY 12401

5.0
353 Reviews
5.0

353 Reviews

Write a Review

353 Reviews of Sue Kelly

July 27, 2022

Dealership Rating
Employee Rating

Sue Kelly has for the last 5 Years of owning my 2013 Honda CRV been nothing but honest and transparent at all times.. More

by Brooklyn Boy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2022

Lia Honda of Kingston responded

Thank you for leaving Sue this wonderful review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that she consistently takes great care of you. It is our pleasure to assist you in any way possible. Safe travels!

July 12, 2022

Dealership Rating
Employee Rating

I can always count on Sue Kelly to take care of my Honda CR-V along with John, the mechanic. Whether it's a standard service of another issue, she knows what needs to be done to keep this older car safe and More

by HondaFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John

Jul 15, 2022

Lia Honda of Kingston responded

Thank you so much for your wonderful review! We are happy to hear that Sue and John consistently take great care of you. Your safety and satisfaction are our utmost priorities. Wishing you the safest of travels until we meet again!

July 10, 2022

Dealership Rating
Employee Rating

Susan Kelly was very helpful, and charming, during my recent visit. She listened to my list of things needing attention and reiterated what I said clearly. She gave me a heads'-up that she'd be leaving a More

by SF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2022

Lia Honda of Kingston responded

Thank you so much for your positive review! We are so glad that Susan took great care of you during your recent visit. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

July 09, 2022

Dealership Rating
Employee Rating

Terrific service department. All advisors are helpful and knowledgeable. Ron Munson did a great job explaining my car's service needs. More

by ESurowitz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2022

Lia Honda of Kingston responded

Thank you so much for your positive review! We are so glad that our team took great care of you! It is our pleasure to serve you and we hope to see you again the next time your vehicle is ready for service!

April 20, 2022

Dealership Rating
Employee Rating

I found the service and the personnel to be excellent. Sue Kelly is friendly and and helpful. I feel that My car is being well cared for by the mechanics at Lia Honda in Kingston. More

by katpet16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 21, 2022

Lia Honda of Kingston responded

Thank you so much for your wonderful review! We are so glad that Sue Kelly consistently takes great care of you throughout your visits! It is our pleasure to serve you, and we hope to see you again the next time your vehicle is ready for service. Safe travels!

April 15, 2022

Dealership Rating
Employee Rating

I came in for a NYS inspection, oil & filter change & tire rotation. Jared Stoutenberg waited on me at the counter. He was polite, helpful and informative. I bought my car six years ago at another dealer More

by diehard Honda customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Stoutenburg

Apr 15, 2022

Lia Honda of Kingston responded

Thank you so much for your positive review! We are so glad that Jared took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

March 18, 2022

Dealership Rating
Employee Rating

Sue Kelly, the service representative, makes me feel that I'm a special customer. This is the fourth time I've had the car serviced at Lia Honda and the fourth time I rated it five stars. More

by martindiano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sue Kelly

Mar 18, 2022

Lia Honda of Kingston responded

Martin, Thank you for leaving Sue this positive review! We are delighted that she could make you feel like the valuable customer that you certainly are! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

January 24, 2022

Dealership Rating
Employee Rating

Robert Munson provides excellent customer service - waiting room clean - cashier pleasant - service work completed in a timely manner after waiting over 4 months for the parts More

by kwarner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 24, 2022

Lia Honda of Kingston responded

Thank you for taking the time to leave Robert this 5-star review! We are so glad that he took great care of you and your vehicle. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

January 11, 2022

Dealership Rating
Employee Rating

Jared Stoutenburg and the crew did a fantastic job on the vehicle.I was flabbergasted in which the short time it was complted. More

by trekkie3090
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John O'donnell, Don Mayer, Jared Stoutenburg , Debbie Gambino, Jared Stoutenburg ,Great dude .I like him!

Jan 11, 2022

Lia Honda of Kingston responded

Thank you so much for your 5-star review! We are so glad that Jared and the team took great care of you throughout your visit. It is our pleasure to serve you. We hope to see you again the next time your vehicle is ready for service. Safe travels!

Jan 11, 2022

trekkie3090 responded

Yes, yes...It's in the Garage, It appears and disappeared like the Holy Ghost! never know when it will show Up! maybe in the Spring!!!

January 08, 2022

Dealership Rating
Employee Rating

Sue Kelly is the best. She knows cars and always solves any problems with service. I've worked with her for years; she's professional, friendly and caring. One of the best in the business. More

by HondaFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John mechanic

Jan 10, 2022

Lia Honda of Kingston responded

Thank you for taking the time to leave Sue this 5-star review! She will be honored to hear of your very kind words and to know that you deeply value her service. We thank you for confiding in us with your automotive needs, and we hope to see you again the next time your vehicle is ready for service! Safe travels!

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