Stone Dalton | Page 9

I met Stone Dalton outside I spoke with him [nice guy] we go into dealership next thing I know I'M dealing with another salesman. Why I don't know. It troubles me now, why they did this, They said becaus we go into dealership next thing I know I'M dealing with another salesman. Why I don't know. It troubles me now, why they did this, They said because I dealt with Larry Thompson when I BOUGHT MY WIFE'S CAR 2 MONTHS EARLIER. I dealt with Ben Streitmatter. More

by WNDOMAN Verified Customer Verified Customer

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I purchased a van that has a bad torque converter and am still waiting for salesman and manager to return my call. Stone was notified by email around 8 hours of purchase of issues with van. Stone was avail still waiting for salesman and manager to return my call. Stone was notified by email around 8 hours of purchase of issues with van. Stone was available through phone, email and text and now he is unavailable or not in the office. I was misled about shifting issues and inspection. I would like to make arrangements to return van and get my money back. I'm still waiting for a response and feel I'm getting the run around. I'm more than disappointed that I traveled to Lafayette to leave my newborn, wife and babies to get a van for my family and experience this. I received a call within a couple hours of submitting this from manager Drew and was told he would talk to salesperson and call back the next day. As of 6:48pm, I have not received a call back from him. Stone finally called me back today and basically told me it out of his hands. It is obvious I'm getting the run around. I left a message for Zach yesterday and never received a call back. In addition, it is 12/8/20 6:30pm and I'm still waiting for my refund check from the purchase that I have been told on more than one occasion that it is in the mail. More

by DRECEG7 Verified Customer Verified Customer

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I bought a used car from Dalton. He gave me a paper stating a tire had a leak. So if I had a problem they would replace it. I told them four different times it was the drivers side front tire. He told stating a tire had a leak. So if I had a problem they would replace it. I told them four different times it was the drivers side front tire. He told me to bring it in. I did. They had to order the tire. The tire came in, I took my car in. Again telling them it was the drivers side front tire. They brought it back out & had replaced the passenger side front tire. I told them that was wrong. I drove out of the bay & my tire light was still on. I drove it right back in and told the service guy that the tire light was still on. He had me drive to the other side where the air hose was located. He put air in the drivers side front tire. The light went off. 3 weeks later the light comes back on. I called Dalton & he told me to bring it back in. So I did. Then the service desk came out to me and told me that there was a nail in the tire and it couldn’t be fixed. A new tire was needed. Then proceeded to tell me that I’d have to pay for it. I said NO! You guys replaced the wrong tire even after I told you it was the drivers side front tire. I called Dalton and 3 days later he text me that they replaced A tire. I said “yes, but the wrong tire”. He hasn’t texted me back since. I was totally screwed. I’m a older lady on disability and can not afford a new tire. I sent him the paperwork on replacing the tire but he said he talked to his boss and told me that they will not replace the tire that they should have replaced in the beginning. Now I’m stuck putting air in my tire every 3 weeks. They’re not going to fix the problem. I don’t know what I’m going to do now. They left me in a very bad position. I’m very upset. Now he won’t return my texts. I heard that they were dirty dealers, I should have listened and went somewhere else. That’s really lame business practice. I highly do NOT recommend. More

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Stone Dalton I came to Bob Rohrman Toyota to find my new and improved vehicle! I had no idea what to expect or what I was looking for. Stone came up and introd I came to Bob Rohrman Toyota to find my new and improved vehicle! I had no idea what to expect or what I was looking for. Stone came up and introduced himself and made me feel like I had known him for years. He was very professional and you could tell he knew a lot about all the vehicles on the lot. He really listened to my needs and I never felt pressured to buy anything! My experience was great and I'll be sure to tell my family and friends to come to Bob Rohrman next time they upgrade their vehicles! More

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Great car buying experience I went in, not really knowing how to go about buying a new car from a dealership (First time buying one). My salesman was right to the point and very I went in, not really knowing how to go about buying a new car from a dealership (First time buying one). My salesman was right to the point and very fluid with the whole process. Stone is a great sales man and very transparent with everything, very thankful I had him to help me. This car is a dream come true and Im thrilled to put many miles on the road with it! Thank you Bob Rohrman Toyota! More

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Merry Christmas to me...2020 Sienna Today we purchased our second vehicle from Bob Rohrman Toyota. Our salesman was outstanding. He listened to what we wanted and took the time to get Today we purchased our second vehicle from Bob Rohrman Toyota. Our salesman was outstanding. He listened to what we wanted and took the time to get to know us! We had it narrowed between a couple vehicles and he ran the numbers for us on all options. He was patient and kind! He was very knowledgeable about the Toyota vehicles. We would recommend him in a heartbeat! More

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