Dealership Experience
4 yrs, 6 mos
Industry Experience
4 yrs, 6 mos
43 Reviews
Write a Review43 Reviews of Steven Chapman
January 15, 2025
Excellent customer service. Friendly staff. Will buy my next car from Findlay. Miss the funny ads on tv Friendly staff. Will buy my next car from Findlay. Miss the funny ads on tv More
Other Employees Tagged: Doug De La Cuesta, Phill Crabtree, Jamie Falcone, Shaun Galicinao, Will Collier , Sam
December 21, 2024
Have been dealing with them for 22 years. The service people are friendly and courteous. The service people are friendly and courteous. More
Other Employees Tagged: Xavier Walker
December 21, 2024
Never had such great everything service, sales you name it and loaner car service was excellent it and loaner car service was excellent More
Other Employees Tagged: Richard Castillo, Will Collier, Natalie Arenas , Richard Castillo
December 14, 2024
Great service, prompt fast honest clear careful curiously good employees. Helpful great i felt treated like a valued customer good employees. Helpful great i felt treated like a valued customer More
Other Employees Tagged: Richard Castillo, Brandon Bush, Kyle Blum, Maverik Bodnar, Will Collier, Natalie Arenas , Gerard Benavente, Makayla Bryan, Richard Castillo
December 14, 2024
Shout out to my guy GG Guillermo took great care of me thanks Kevin as well he was awesome thanks Kevin as well he was awesome More
Other Employees Tagged: Kevin Hanrahan, Kyle Blum, Maverik Bodnar
November 30, 2024
Service advisor made a mistake when providing my initial repair estimate but after I pushed back my estimate was honored and my service work was completed. The supervisor was a bit rude trying to make me pa repair estimate but after I pushed back my estimate was honored and my service work was completed. The supervisor was a bit rude trying to make me pay for their mistake. May consider taking my business elsewhere in the future. More
Other Employees Tagged: Linh Phan
November 28, 2024
The work got done fast, and the people were extremely nice. I am very happy to deal with Findlay Toyota. nice. I am very happy to deal with Findlay Toyota. More
Other Employees Tagged: Phill Crabtree, Kyle Blum, Will Collier , Makayla Bryan, Richard Castillo
November 24, 2024
Finley needs to service vehicles like they were their own cars. Not try and sell me on a front end alignment that needs to be done, when it didn’t need to be done. My other dealer doesn’t try and upsell me cars. Not try and sell me on a front end alignment that needs to be done, when it didn’t need to be done. My other dealer doesn’t try and upsell me on stuff I don’t need during warranty service. Also my car was sprayed with a black substance during service and no one looked at it prior to giving it to me, although I was told several times “your car looks great”. I also saw scratches on my paint close to were they were working for warranty service. I had to point them out. No one noticed my car had that damage. My issues were resolved, but my trust in Finley Toyota is gone. More
Other Employees Tagged: Aimee McDermott