Steven Barrow

Nucar Volkswagen of Norwood responded

Thank you for sharing your feedback. We’re sorry to hear your experience did not meet expectations, as this is not the standard we strive to uphold. That said, we take concerns like these seriously and would appreciate the opportunity to better understand what occurred and review the situation directly. Please give us a call at 833-854-8541 so we can discuss this further and work toward a resolution. Thank you.

Nucar Volkswagen of Norwood responded

Thank you for sharing your feedback. We want to clarify that vehicle mileage can change between title processing and delivery due to transportation, inspection, and required road testing, and this is disclosed as part of the process. We’re glad to hear Wil was helpful, and we’d welcome the opportunity to discuss the moonroof concern with you directly so we can address it appropriately.