Steve Sullivan

We bought my wife a Two year old Chevy Silverado 2500 HD diesel for $50,000 we told them when we bought it that the air conditioning wasn’t working correctly they told me it was in my head that I should pus diesel for $50,000 we told them when we bought it that the air conditioning wasn’t working correctly they told me it was in my head that I should push the recirculation button on the dash which of course was a lie. I have since sent two letters to them they ignored both letters today I spent $1500 to get the air conditioning fixed on the truck, stay as far away from these crooked liars as possible. Sent from my iPad More

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Maxine was determined to get me what I wanted for a price I could afford. Determined to not let me walk out without a smile on my face and a car I was in love with. It was my first dealership purchase and Ma I could afford. Determined to not let me walk out without a smile on my face and a car I was in love with. It was my first dealership purchase and Max made me feel comfortable and in the know of what was going on throughout the entire process. I would highly recommend Maxine to anyone who needs to feel like a salesman is on the side of the customer and not of the dealership. He was working for me and not the other way around and I could not have appreciated that any more than I did. Now I’m driving a car I love and I couldn’t be happier with how I got it. A huge thanks to Jenkins Mazda and to Maxine for the wonderful experience. I’ll be back in the future for my next big purchase and I pray that Maxine is the guy to help me get things done! If you’re reading this, Jenkins Mazda is the dealership for you and Max is the guy you want to help you out! More

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In all honesty best services In ocala. Always a pleasure dealing and receiving services from mazda of ocala. The entire staff is helpful, prompt and professional. Always a pleasure dealing and receiving services from mazda of ocala. The entire staff is helpful, prompt and professional. More

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Tyler Raabe was great helping find a car that fit me. Love my car. Thanks Tyler and Thank you Chanda in the Finance Dept Love my car. Thanks Tyler and Thank you Chanda in the Finance Dept More

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I absolutely enjoyed this purchase process because of the lady I worked with. She is very knowledgeable and patient. lady I worked with. She is very knowledgeable and patient. More

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After a rocky start with communication from a salesperson, the management team went above and beyond to make the deal right and to make sure we knew they valued our business. We certainly appreci salesperson, the management team went above and beyond to make the deal right and to make sure we knew they valued our business. We certainly appreciate how this story ended because our car buying journey began out of necessity after an accident. Mark and his team eased our stress and had us in and out with a new vehicle in record time. Thank you! More

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Tyler was an amazing salesman! He was not pushy at all just very helpful and honest. It was not just a quick purchase and then forget about you. He was very personal and has contin He was not pushy at all just very helpful and honest. It was not just a quick purchase and then forget about you. He was very personal and has continued to stay in contact even a month later making sure I am happy with my purchase. I would highly recommend anyone in the market for a new car to go see him. I took off one star for the dealership as there was a problem when I took my car in to get serviced. The dealership did take care of it, thankfully, it just was a pain to have to wait to get my car back. Other than that I would definitely do business here again. I love my new Mercedes, GLC 300!!!! More

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I was fraudulently sold tires with no warranty. They hid it from me and gave me zero options. When I repeatedly asked for the paperwork on the tires, Steve wrote a “warranty” on the back of a busin They hid it from me and gave me zero options. When I repeatedly asked for the paperwork on the tires, Steve wrote a “warranty” on the back of a business card. What a joke. Neither Steve nor Jim Bronson at Jenkins Mazda will respond to email or call me back. Is this really how you treat customers? Especially when I spent over $2k there! Please respond!! More

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Brought my car in for a recall fix. The service center let the car leave the dealership after the repair with a check engine light on. There was no check light on when we dropped the c The service center let the car leave the dealership after the repair with a check engine light on. There was no check light on when we dropped the car off for . I got the ol " well that light wasn't on when we gave the car back to you" when I called to complain. I'm writing this review from the dealership while they "scan" the trouble code. More

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This dealership is by far one of best dealerships I’ve been to. The team at Jenkins Mazda, is very caring of customers and their needs. You can actually let your guard down and trust their team to help yo been to. The team at Jenkins Mazda, is very caring of customers and their needs. You can actually let your guard down and trust their team to help you get the job done. Although the economy is rocky for most right now, making certain important investments could be a challenge. Jenkins Mazda makes the process so smooth, there was no pressure both times I purchased with them, I didn’t feel cheated and left satisfied. Any issues that came or may come about, I know I can call them up and they’ll help find a solution to fix them. I recommend buying your next vehicle from Jenkins Mazda, located in Ocala, FL. O. Thomas More

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