Steve Skinner
Steve Skinner at Capistrano Volkswagen
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Steve Skinner

Sales and Leasing Consultant

Capistrano Volkswagen

32922 Valle Road
San Juan Capistrano, CA 92675

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134 Reviews

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134 Reviews

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134 Reviews of Steve Skinner

May 02, 2023

Dealership Rating
Employee Rating

Always a dream to work with from the sales staff to the service department. Fred is amazing, jumps through hoops to please. Corey Goodman on top of his game. Owners Miles and Gary have gone out of their wa More

by SanJuanCoffeeGuy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 19, 2023

Capistrano Volkswagen responded

Thank you so much for your fantastic feedback. We really try our best to set ourselves apart through our customer service so it's great to hear that being appreciated. Let us know if there is anything else we can do for you.

August 16, 2021

Dealership Rating
Employee Rating

This dealership was very accommodating and not extremely pushy. Everyone is very friendly & knowledgeable too! I called the day before and scheduled an appointment for the following day. The car I was inqui More

by Maureen M
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Colucci, AJ Jamshidi

Aug 17, 2021

Capistrano Volkswagen responded

Thank you so much for this review Maureen. If you have any additional questions about your purchase, call us any time or bring it in and we will be sure to help!

July 29, 2021

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Employee Rating

The whole buying process was a breeze. Pre qualified online and got our quote from the comfort of our home. Got to the dealer and everyone was nice. Sales person named Steven was super nice. Test drove More

by sophiandrew1107
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: AJ Jamshidi

Aug 02, 2021

Capistrano Volkswagen responded

Thank you for your feedback! We will let Steven know what a great job he's doing. We look forward to seeing you again!

May 17, 2021

Dealership Rating
Employee Rating

Fred and staff are great. Good people, timely and dependable service. Nice sitting area while you wait. I will continue to buy from Capo VW. On car number 5. More

by haybatta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2021

Capistrano Volkswagen responded

Thanks, Fred! Going to a dealership can be a stressful experience for some people so we try our hardest to ease any tension our customers may have. We look forward to working with you again! Jack

May 02, 2021

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Employee Rating

Always have had the best experience. They make buying a car so easy and relaxing. No stress. Steve Skinner is the best! Thank you for everything and always having my best interest. More

by mya carmichael
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: AJ Jamshidi

May 07, 2021

Capistrano Volkswagen responded

Hi Mya, So good to hear you always have the best and easiest experience with us when purchasing a Volkswagen. Thank you for this wonderful review and we will pass along to Steve! Kate

April 18, 2021

Dealership Rating
Employee Rating

Can you get straight forward and refreshing at a dealership? YES! Great experience and I look forward to getting my next car here as well. More

by dcbellosi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 21, 2021

Capistrano Volkswagen responded

Thank you so much for your honest review as it means a lot to our team here. We look forward to seeing you in the future as well! Kate

March 26, 2021

Dealership Rating
Employee Rating

Steven and Nock made this a great experience for us! They were both helpful, friendly, low key and professional. I would recommend them to friends More

by gfarrier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Colucci

Mar 26, 2021

Capistrano Volkswagen responded

Thank you so much for your kind words for Steven and Nick. We appreciate you taking the time to leave us this wonderful feedback! Kate

February 22, 2021

Dealership Rating
Employee Rating

Steve was awesome! He went above and beyond to get me exactly what I was looking for and at the best price possible. Paul was also extremely helpful! Both were very kind, non-pressuring and very informa More

by melissa.r.ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Colucci, Paul Clark

Feb 22, 2021

Capistrano Volkswagen responded

Thank you, Melissa, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Steve, Paul, and our sales team, and we look forward to working with you again. We hope that you enjoy your new Atlas! Kate

February 16, 2021

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Employee Rating

We had such a wonderful experience purchasing a car from Capistrano VW. We wanted to come test drive a few cars and were unsure if we actually wanted to buy a car that same day. But Steve Skinner showed us More

by khillsb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Colucci, Paul Clark

Feb 16, 2021

Capistrano Volkswagen responded

Thank you for your feedback on your recent visit to Capistrano Volkswagen. We're glad Steve was able to assist you with choosing a vehicle and that you had a wonderful experience. We hope you will continue to enjoy your new vehicle, and thank you for your business! Kate

January 14, 2021

Dealership Rating
Employee Rating

Everyone was kind, patient and accommodating! Nick, the general manager was fantastic and introduced us to Steven who was equally amazing and extremely helpful!! Thank you!! More

by ashleysabahi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Colucci, Paul Clark

Jan 14, 2021

Capistrano Volkswagen responded

Thank you so much for your wonderful review, Ashley! We are thrilled that Steven and Nick had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Capistrano Volkswagen! Kate

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