Steve Furtardo | Page 36

I had an all around excellent experience with the flood team. Great customer service and low pressure environment. team. Great customer service and low pressure environment. More

by CCiccone Verified Customer Verified Customer

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Steven is the best person I have ever dealt with anywhere. He is super accommodating. He makes me feel heard and respected which I rarely feel when I am getting my car serviced. I have a Subaru but anywhere. He is super accommodating. He makes me feel heard and respected which I rarely feel when I am getting my car serviced. I have a Subaru but I specifically come to a Mazda dealership to get my service because of Steven. I am even considering buying a Mazda when I need a new car. More

by Tabanmd66 Verified Customer Verified Customer

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Great fast service. Awesome new loaner vehicle. The service reps were very helpful and courteous service reps were very helpful and courteous More

by CAMCLIFT Verified Customer Verified Customer

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Outstanding dealership to a person and to a fault! Always friendly, honest, respectful and professional service each and every time. Wouldn't take my vehicle anywhere else ever! Keep up the fabulous customer friendly, honest, respectful and professional service each and every time. Wouldn't take my vehicle anywhere else ever! Keep up the fabulous customer treatment and don't change a thing! More

by KARENASH Verified Customer Verified Customer

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Service was great. The video of the work done was detailed. Impressed from start to finish. detailed. Impressed from start to finish. More

by RYANH7 Verified Customer Verified Customer

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I got four new tires for the price of three. I have nothing to complain about. nothing to complain about. More

by MUSINSWIZ Verified Customer Verified Customer

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Quality work and excellent customer service. Always keeps you informed about whats going on with your vehicle. you informed about whats going on with your vehicle. More

by CARAMB4 Verified Customer Verified Customer

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Not a great experience. I will not be using this dealership in the future. Steven who I worked with was very friendly and accommodating. I was not impressed with the price of a battery cleaning ($40 dealership in the future. Steven who I worked with was very friendly and accommodating. I was not impressed with the price of a battery cleaning ($40). I may not know much about cars, but I know you can clean the battery terminals with baking soda and water and it does the trick, so I believe $40 to be grossly exaggerated. I inquired about a part on the car being broken after I noticed it was in for service at the dealer. It was very wishy-washy and ultimately I ended up speaking with the service manager who told me the part was broken because of "old glue." There was only one clip on this part that was being held together with "old glue" which led me to believe someone tried to fix it without informing me it was broken in the first place. The service manager stated they would install for free and he needed to order the parts and would give me a call back when they were in. However, wrote down "parts @ cost, install free". I believe there was a clear miscommunication here because when I came back for the part, they tried to charge me $34 dollars. When I challenged that because I was under the impression it was going to be free, the service manager said that is not what he told me, that I was going to have to pay for the price of the parts, but the install would be free. Then the price miraculously dropped to $19.44. This led me to believe I was being charged for the install anyway (even with it supposedly being "free") and thought I would not notice. Long story short, I really only came in for an oil change and felt that I was constantly being swindled. I DO NOT plan to use this dealership in the future and I will certainly be telling people about my experience at Flood Mazda. I understand there are two sides to each story, but this was how I felt my experience went and I was not impressed. More

by GOTSPEAKERS Verified Customer Verified Customer

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Moving to Rhode Island from New York I was always fond of my dealership there having serviced with them for five years. As soon as I arrived at Flood Mazda the service was parallel to what I experience wi my dealership there having serviced with them for five years. As soon as I arrived at Flood Mazda the service was parallel to what I experience with my Porsche dealer. Impeccable service , great amenities, comfortable atmosphere and everything done in a timely fashion. More

by G_WOLFE Verified Customer Verified Customer

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The service Staff was friendly and helpful. I had an oil change done and it was just as expected. change done and it was just as expected. More

by BONNEL19 Verified Customer Verified Customer

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