Steve Ellis | Page 2

Robert was extremely helpful. He answered all of our questions and some of the questions we didn’t ask. The finance department was excellent and efficient. The whole process went He answered all of our questions and some of the questions we didn’t ask. The finance department was excellent and efficient. The whole process went off without a hitch. Thank you so much. More

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I’ve purchased two cars from Porsche Westlake in the last three years and the experience has been fabulous. Both the sales and service departments are exceptional. I recently purchased my second car from W three years and the experience has been fabulous. Both the sales and service departments are exceptional. I recently purchased my second car from Westlake Porsche and was fortunate to work with Michael Aram who took great care of me during the process. If you are interested in a driving a Porsche, I would highly recommend you check out Westlake Porsche. Both Michael in sales and Steve Ellis in service are fantastic. More

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Steve Ellis handler my issue immediately and the service performed was perfect. I truly appreciate this dealership performed was perfect. I truly appreciate this dealership More

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Walked into the new facility. It is breathtaking. Working with the general sales manager/sales rep/finance. Everybody was professional I truly amazing experience. It is breathtaking. Working with the general sales manager/sales rep/finance. Everybody was professional I truly amazing experience. More

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The staff at Westlake Porsche are very knowledgeable and helpful. The service departments is top notch. I have purchased four vehicles from the dealership and I have always had an amazing experience there. helpful. The service departments is top notch. I have purchased four vehicles from the dealership and I have always had an amazing experience there. More

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Literally the worst dealership/business I have ever come across. To describe my experience as nightmarish would be a gross understatement. Moreover, to type out every transgression that evinces how unbeliev across. To describe my experience as nightmarish would be a gross understatement. Moreover, to type out every transgression that evinces how unbelievably unprofessional and dishonest this dealership is would take up more energy that I don’t have after two weeks of dealing with them. I made the mistake of purchasing a vehicle here and am still dealing with all of the tech problems it possesses. Further, stock equipment wasn’t included with the car (tools, etc)-I’m guessing they were hoping I wouldn’t find out. The car was never detailed as promised which resulted in a delay. Systems weren’t calibrated at all which resulted in more delays and me having to call Porsche NA a billion times to do what Rusnak should have done once I took possession. Later, while “attempting” to calibrate the aforementioned systems, the mechanics at Rusnak stole a tire pressure gauge out of my car, tore a hole into the leather of the driver’s seat, and scratched the top of the driver’s side door. This place in general and the people who staff it are absolutely reprehensible-and some are literally thieves! It starts with Goldberg and permeates all the way down. Preserve your sanity and stay away from this horrid place. I rue the day I walked into their door and signed the bottom line. No car is worth this experience! More

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very professional Rusnak is very professional. they completed the job timely and thoroughly and we are very happy. i would recommend this dealership to anyone that nee Rusnak is very professional. they completed the job timely and thoroughly and we are very happy. i would recommend this dealership to anyone that needs service on their Porsche. More

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The staff as always was very helpful and kept me updated throughout the whole process. With these difficult times I know you are running with a reduced staff. Even so the service was excellent. throughout the whole process. With these difficult times I know you are running with a reduced staff. Even so the service was excellent. More

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Service dept is just the best always very accommodating and efficient. They communicate well with the customer Steve is always on it he makes you feel like a friend and efficient. They communicate well with the customer Steve is always on it he makes you feel like a friend More

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Safty Recall Done within a few hours on the same day. Will recommend Rusnak to everyone I know that has a Porsche for car servicing from now on and forever. Done within a few hours on the same day. Will recommend Rusnak to everyone I know that has a Porsche for car servicing from now on and forever. More

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