Check out Steve Bullock's reviews on DealerRater

August 27, 2020

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Service adviser Steve Bullock took care of everything very quickly. He is a very efficient and caring person. I trust him to take good care of my car. very quickly. He is a very efficient and caring person. I trust him to take good care of my car. More

by davcar1

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 27, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

August 24, 2020

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Employee Rating

Lube/Oil/Filter/MultiPointCheck on a weekend with no days-in-advance appointment... that's pretty good. One diagnostic item, fuel system service says "See AI-150", but when I look at AI-150 details, th days-in-advance appointment... that's pretty good. One diagnostic item, fuel system service says "See AI-150", but when I look at AI-150 details, they are for AC evaporator cleaning... a mismatch of cross reference info. More

by 2019 Passport #1

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 28, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

August 19, 2020

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I got right in with an appointment and was very satisfied with the service. Steve helps me to know what my car needs to keep it running well. with the service. Steve helps me to know what my car needs to keep it running well. More

by wrightaz

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 20, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

August 08, 2020

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Came in without an appointment and was well taken care of. I was in and out within 2 hours with my problem fixed. Great job steve!!! of. I was in and out within 2 hours with my problem fixed. Great job steve!!! More

by Rodriguez

Recommend Dealer

Yes

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Aug 10, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

July 31, 2020

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Employee Rating

The Way A Service Appointment Should Always Be My 2017 Honda Accord's safety package (lane departure, collision avoidance, & adaptive cruise control stopped working. When I called Service, My 2017 Honda Accord's safety package (lane departure, collision avoidance, & adaptive cruise control stopped working. When I called Service, I spoke with Steve. who asked questions to isolate the problem. He gave me an appointment for the following day to diagnose and, if necessary, repair the systems. He met me at the appointment, and was back to me within an hour to indicate that the sensor panel was compromised and a camera was malfunctioning. The mechanic also noticed that the air conditioning compressor was leaking oil. He offered me an appointment at my earliest convenience and ordered the parts for delivery the next day. He met me at the appointment and had the parts installed and working within two hours. He answered all my questions about preventing the issue from arising again. I have not had a service advisor who demonstrated such a high level of interest and caring about solving my service problem. He was definitely "on my page." He kept me informed, explained the complexities of the safety package, and offered all the resources of Arrowhead Honda that may be necessary to resolve the repairs. Steve is an outstanding employee representative of Arrowhead Honda. I have purchased two vehicles from the dealership and the service provided by Steve will be a major reason why I will use Arrowhead for any future purchases and service. Kudos also to Raquel Perez who followed up each appointment with an email to determine if all was going well. Because of Steve and Raquel, Arrowhead Honda is precisely what a dealership should be and a model of how customers should be treated. More

by Tom AZ

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Raquel Perez

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Aug 03, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

July 29, 2020

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Employee Rating

My service manager Stevie and all those working on my Honda Accord met all my expectations. Setting up my appointment was easy. I have been with Arrowhead Honda for some eight years. Honda Accord met all my expectations. Setting up my appointment was easy. I have been with Arrowhead Honda for some eight years. More

by Satisfied customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 30, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

July 28, 2020

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Employee Rating

Steve Bullock was both polite and professional. Steve, my service associate, kept me informed about other services that needed/should be done in addition to having an oil change. He provided excell Steve, my service associate, kept me informed about other services that needed/should be done in addition to having an oil change. He provided excellent customer service, More

by mjmuzyka

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 29, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

July 23, 2020

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Employee Rating

Great job Steve did a great job of explaining each item. He got me in early. He provided a ride home for me and a pick up when my car was done. Steve did a great job of explaining each item. He got me in early. He provided a ride home for me and a pick up when my car was done. More

by Grreiswig

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 24, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

July 22, 2020

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Employee Rating

The Best Service around Great Staff, Great Service, what a Great Dealership!!! Highly recommend their sales department and their service department which was quick to return Great Staff, Great Service, what a Great Dealership!!! Highly recommend their sales department and their service department which was quick to return calls and service More

by mail

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 23, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

July 17, 2020

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Employee Rating

Good job No problem. All was good! I don’t have much more to say because what I said, says it all. Thank you Steve Bullock. See you next time! No problem. All was good! I don’t have much more to say because what I said, says it all. Thank you Steve Bullock. See you next time! More

by NewcarNewtires

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 22, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM Edit Response

Steve Bullock | Page 6

Service Advisor

Arrowhead Honda

197 Reviews of Steve Bullock

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