Stephon Ross
Stephon Ross at Nissan of Richmond
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Stephon Ross | Page 14

Sales Consultant

Nissan of Richmond

11401 W Broad St
Richmond, VA 23233

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4.9
146 Reviews

Dealership Experience

1 yr, 3 mos

Industry Experience

1 yr, 3 mos

4.9

146 Reviews

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146 Reviews of Stephon Ross

August 09, 2023

Dealership Rating
Employee Rating

Great experience. Stephon was very professional and willing to work with me until I found the vehicle I was looking for. More

by Dekester101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 10, 2023

Nissan of Richmond responded

Thanks for your review! Customer service is always our number one priority, so we're happy to hear that Stephon found the right vehicle for you. We truly appreciate your business. Paula Quick Owner Loyalty Manager

August 04, 2023

Dealership Rating
Employee Rating

I came in to have my car serviced and came out with a brand new rogue. Stephon was super helpful and has walked me through the process making it seamless and painlesw. From choosing a color to test drivi More

by N.Joseph
Recommend Dealer
Yes
Aug 05, 2023

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Stephon. We're glad to hear he delivered such a great experience! We appreciate this awesome, five-star review. Paula Quick Owner Loyalty Manager

July 31, 2023

Dealership Rating
Employee Rating

This was the quickest most pain free transaction ever. Thank you so much! Stephon was so helpful and made buying a car a piece of cake. More

by chadingold
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 01, 2023

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Stephon. We're glad to hear he delivered such a great experience! We appreciate this awesome, five-star review. Paula Quick Owner Loyalty Manager

July 29, 2023

Dealership Rating
Employee Rating

Good service, excellent service,awesome customers hip, Yasceen, Mike S, Yusuf were very appreciative of Healthcare workers! More

by monikgill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 31, 2023

Nissan of Richmond responded

Thanks for sharing about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

July 26, 2023

Dealership Rating
Employee Rating

Had a wonderful experience here with getting a car. They worked very hard to find me something that I loved and worked with me. More

by laurensimpson15
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jul 27, 2023

Nissan of Richmond responded

Lauren, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

July 16, 2023

Dealership Rating
Employee Rating

Extremely wonderful experience with Stephon. Walk away with a brand new vehicle. Have a life time customer More

by Amandaburtonx3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 17, 2023

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Stephon. We're glad to hear he delivered such a great experience! We appreciate this awesome, five-star review. Congratulations on your new purchase! Paula Quick Owner Loyalty Manager

July 14, 2023

Dealership Rating
Employee Rating

Mr Stephon Ross was so helpful He made the process of buying a car very easy. I will be back for another purchase 🔥🔥🔥 More

by nayray551
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 14, 2023

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad Stephon was able to help, and we hope to see you again! Congratulations on your purchase! Paula Quick Owner Loyalty Manager

June 26, 2023

Dealership Rating
Employee Rating

These scam artists tried to rip me off by selling me a car that was leaking oil. They lied several times and tried to bully me. The General Manager was confrontational and rude and the only reason why the More

by drs0520
Sales Price Transparency
Recommend Dealer
No
Jun 27, 2023

Nissan of Richmond responded

We appreciate your taking the time to write a review. Disappointed in your comments. Take care! Nissan of Richmond

Jun 27, 2023

drs0520 responded

You're not nearly as disappointed as I was.

June 19, 2023

Dealership Rating
Employee Rating

Stephon was customer service driven and took the time to understand why I needed a new car. He was extremely helpful and I thoroughly enjoyed working with him! More

by MorganM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 21, 2023

Nissan of Richmond responded

Thanks, Morgan, for sharing about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

June 17, 2023

Dealership Rating
Employee Rating

Stephon was superb, professional and personable. His proactive approach to working with me, as well as his knowledge of the vehicle I eventually purchased, is what led to a great experience and subs More

by leisa.jamison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 19, 2023

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Leisa, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

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