Stephen Kenna
Stephen Kenna at Chevrolet of Everett

Stephen Kenna

Service Advisor

Chevrolet of Everett

7301 Evergreen Way
Everett, WA 98203

4.7
160 Reviews
4.7

160 Reviews

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161 Reviews of Stephen Kenna

December 23, 2024

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Employee Rating

I was not scheduled with an appointment yet, I had an emergant problem. Steve took great care of me. Finding the problem and finding the parts elsewhere to get my car back to me ASAP. He also found that More

by coachles99
Service Price Transparency
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Recommend Dealer
Yes

December 17, 2024

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I've always received excellent service here. The customer service is top notch - staff communicate well and have a way of making my day a little brighter. More

by dhaueisen
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Recommend Dealer
Yes

Other Employees Tagged: Dan Flora

Dec 20, 2024

Chevrolet of Everett responded

We’re thrilled to hear about your consistently positive experiences with us! At Chevrolet of Everett, delivering top-notch customer service and brightening your day is exactly what we aim for. Your kind words mean so much to our team, and we’re grateful for your trust. We look forward to continuing to provide you with a BETTER EXPERIENCE every time you visit!

December 16, 2024

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Timely service. Listened to our concerns and was able to find the issue on the old truck More

by kkimmerling
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Recommend Dealer
Yes
Dec 20, 2024

Chevrolet of Everett responded

We're delighted to hear that our team provided timely service and successfully addressed the concerns with your truck. At Chevrolet of Everett, delivering a BETTER EXPERIENCE means listening to our customers and solving their issues with care and expertise. Thank you for trusting us with your vehicle, and we look forward to helping you again in the future!

December 03, 2024

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Great customer service - able to squeeze my vehicle into the schedule on a very busy day - activity completed ahead of schedule More

by stejylf
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Recommend Dealer
Yes
Dec 05, 2024

Chevrolet of Everett responded

We’re so glad to hear that our team was able to accommodate your vehicle on a busy day and complete the service ahead of schedule! At Chevrolet of Everett, delivering a BETTER EXPERIENCE means going above and beyond to make things as convenient as possible for our customers. Your kind words are greatly appreciated, and we look forward to assisting you again!

December 03, 2024

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The service department at Chevrolet of Everett is welcoming and helpful. I have had many good experiences when bringing my truck in for maintenance/repair. More

by blaine.craig81
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Recommend Dealer
Yes

Other Employees Tagged: Dan Flora

Dec 05, 2024

Chevrolet of Everett responded

It’s wonderful to hear that our service department consistently provides you with welcoming and helpful experiences! At Chevrolet of Everett, delivering a BETTER EXPERIENCE means ensuring every maintenance or repair visit is as smooth and positive as possible. We truly appreciate your continued trust and look forward to taking care of your truck for years to come!

December 01, 2024

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Great customer service! Stephan greeted me quickly, easy to work with, and kept me informed of service completion. More

by jeanne.christoferson
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Recommend Dealer
Yes
Dec 03, 2024

Chevrolet of Everett responded

We’re so pleased to hear that Stephan provided great customer service and kept you informed throughout your visit! At Chevrolet of Everett, delivering a BETTER EXPERIENCE means quick, easy, and transparent interactions. Your kind feedback is greatly appreciated, and we look forward to assisting you again!

November 23, 2024

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Top flight group of people here at Everett Chev. From the salesman to the service writer, top notch. More

by gunslinger0444
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Recommend Dealer
Yes
Nov 27, 2024

Chevrolet of Everett responded

We’re thrilled to hear that your experience with our team at Chevrolet of Everett was top-notch from start to finish! Providing a BETTER EXPERIENCE is what we strive for, and it’s wonderful to know our sales and service teams delivered. Thank you for your kind words, and we look forward to assisting you again in the future!

November 19, 2024

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The actual service on the car was very good but for whatever reason they had my car registered under someone else's name, even though I had an appointment. So when my car was ready for pick up they wer More

by THOMASMFISHER
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Recommend Dealer
Yes
Nov 21, 2024

Chevrolet of Everett responded

We appreciate you sharing your feedback and are glad to hear the actual service on your car was very good! However, we sincerely apologize for the mix-up with your car being registered under the wrong name. At Chevrolet of Everett, we strive to deliver a BETTER EXPERIENCE, and situations like this fall short of our commitment to excellence. We’ll review this with our team to ensure better accuracy in the future. Thank you for bringing this to our attention, and we hope to make your next visit seamless!

November 19, 2024

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Got me in right away, diagnosed and fixed. The issues with the truck changed the oil and rotated. The tires. Service manager was informative and courteous. More

by kyle@sonsfootball.com
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ward Fleischmann

Nov 21, 2024

Chevrolet of Everett responded

It’s great to hear that we were able to get you in right away, diagnose the issue, and take care of everything efficiently! We’re especially glad that our service manager provided informative and courteous support. At Chevrolet of Everett, delivering a BETTER EXPERIENCE is always our goal, and we’re thrilled to have met your expectations. Thank you for trusting us, and we look forward to serving you again!

November 19, 2024

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Routine maintenance completed seamlessly and amazingly fast. Great customer service and friendly advisors that quickly process and get you on your way. Plus free Lyft rides to and from More

by fndobler
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randall Boward

Nov 21, 2024

Chevrolet of Everett responded

We’re so happy to hear that your routine maintenance was completed seamlessly and efficiently! It’s great to know that our friendly advisors and complimentary Lyft rides made your visit even more convenient. At Chevrolet of Everett, providing a BETTER EXPERIENCE is what we’re all about. Thank you for choosing us, and we look forward to assisting you again!

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