Stephen Harvell
Stephen Harvell at Southern Chevrolet

Stephen Harvell | Page 54

Express Lane Advisor

Southern Chevrolet

3412 Western Branch Blvd
Chesapeake, VA 23321

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4.7
591 Reviews

Languages Spoken

English English

4.7

591 Reviews

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591 Reviews of Stephen Harvell

January 17, 2024

Dealership Rating
Employee Rating

Southern did a great Job repairing my transmission issue I have had since I purchased it from Duke automotive. Even upon purchase, I tried to take it back to Duke automotive and have them repair it and the More

by gregorykiefer211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 17, 2024

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Employee Rating

Extremely helpful and resourceful in spite of sudden power outage. Friendly communication and customer service. More

by LEBOEUF_DANYELLE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Robertson

Jan 17, 2024

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 17, 2024

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Employee Rating

Stephen took care of me when I needed it most! New tires and all for my upcoming trip More

by LISASELLS757
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 17, 2024

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 17, 2024

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Outstanding staff and work, no complaints. Friendly, supportive and professional! Would certainly recommend the dealership to anyone. More

by clayborn.bryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 17, 2024

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Employee Rating

To whom it may concern. They did a poor job. It ran before I got there. I paid money for nothing. My car was not missing before I came, when I left, it made noise I never he More

by frankspruill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 17, 2024

Southern Chevrolet responded

Thank you for bringing this to our attention, Frank. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

January 17, 2024

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Employee Rating

You bring them your thruck to get stuff done. ..They are on it like donkeykong More

by ffzell69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 10, 2024

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Employee Rating

Marty was amazing. He paid attention to the details, listening to my wants and my concerns. Marty introduced me to the Nissan that checked all of my important boxes. An More

by TreseY
Recommend Dealer
Yes

Other Employees Tagged: Marty Bryant

Jan 10, 2024

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Jan 10, 2024

TreseY responded

😃

January 04, 2024

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Employee Rating

Dealership was great but the Service Rep Nancy was rude and short the entire interaction. Had another customer paperwork stapled to my paperwork, I had to call her for updates and when she answered she act More

by 94CMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I give Nancy 1 Star.

Jan 09, 2024

Southern Chevrolet responded

"94CMC" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 29, 2023

Dealership Rating
Employee Rating

Clean comfortable friendly. Disappointed in the continuity of service from previous dealership . When I bought the car there was an outstanding chip on back order. Still wait More

by JCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2023

Southern Chevrolet responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 19, 2023

Dealership Rating
Employee Rating

They have great service they're very responsive, patient, polite and attentive, I highly recommend them!!! More

by Mfeld418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2023

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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