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Write a Review501 Reviews of Stephen Augustine
April 04, 2018
Always excellent service I have sent many Benz owners here. They have proven their ability time and again. I now purchase from this dealership as well due to the excellent s I have sent many Benz owners here. They have proven their ability time and again. I now purchase from this dealership as well due to the excellent service. More
April 04, 2018
The best there is, and I mean exactly that Had my emergency flashers on all day, and get back to my dead car at 8:30 pm. I call Rallyee, and a half hour later truck arrives opens the doors Had my emergency flashers on all day, and get back to my dead car at 8:30 pm. I call Rallyee, and a half hour later truck arrives opens the doors, which I could not do, and starts the car. Service man was as pleasant as can be, told me to run car for at least half an hour Service call could not be better I have ben driving a Mercedes for at least twenty five years with a 100% satisfaction from purchase with Bob Bianchi to to sevice with srervice crew Best, Stewart Martin More
Other Employees Tagged: Robert Bianchi
April 03, 2018
check engine light on Was able to have this checked with 36 hours of my call - no problem getting a loaner, and very helpful service and information regarding the problem. Was able to have this checked with 36 hours of my call - no problem getting a loaner, and very helpful service and information regarding the problem. More
April 03, 2018
Service and inspection I had to change my appointment a few times and Rallye was very accommodating and made my scheduling very easy. Service and inspection was done promptl I had to change my appointment a few times and Rallye was very accommodating and made my scheduling very easy. Service and inspection was done promptly while waiting at the guest lounge enjoying drinking coffee and eating muffins. In no time everything was completed to my satisfaction. More
April 02, 2018
Great customer service. Great experience, friendly staff. The team was on time, paperwork little to non and car was returned clean and running like new. All individuals I ca Great experience, friendly staff. The team was on time, paperwork little to non and car was returned clean and running like new. All individuals I cane into contact with where efficient and professional. More
March 30, 2018
See Bob. Pick my car delivered. No hassle Easy to talk to. No long wait for car. Easy total experience. Bob is pleasant and knowledabe as is the person who explained the car. Stephen Paladino Easy to talk to. No long wait for car. Easy total experience. Bob is pleasant and knowledabe as is the person who explained the car. Stephen Paladino More
Other Employees Tagged: Robert Bianchi, Stephen Paladino , Jeff Friedberg
March 27, 2018
Examplary service Over and over again the service and individual care is excellent. Stephen Augustine is one of the best advisors I have come across during my 24 years Over and over again the service and individual care is excellent. Stephen Augustine is one of the best advisors I have come across during my 24 years with MB dealerships. More
March 26, 2018
awesome the best service and always accommodating pleasant and polite great customer service and the folllow ups and keeping me posted is very professiona the best service and always accommodating pleasant and polite great customer service and the folllow ups and keeping me posted is very professional completely satisfied! More
Other Employees Tagged: Jerry Sherry
March 26, 2018
Not bad Service was great, but I expected that the car would be cleaned after service was done. Also, the charge for wiper blades were extremely high. Service was great, but I expected that the car would be cleaned after service was done. Also, the charge for wiper blades were extremely high. More
March 23, 2018
always there to be helpful excellent service advisor, works with the customer to provide necessary service he will intercede to assist the customer in paying a fair price for excellent service advisor, works with the customer to provide necessary service he will intercede to assist the customer in paying a fair price for te services performed More
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