Stephanie Reyno
Stephanie Reyno at Williamson Cadillac

Stephanie Reyno

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.7
147 Reviews
4.7

147 Reviews

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147 Reviews of Stephanie Reyno

August 14, 2025

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Employee Rating

Brought the vehicle in for a recall and also had other issues and they only took care of the recall and ignored the other problem, I had to spend most of my day there because they didn’t have a loaner More

by rob0929
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Recommend Dealer
No

Other Employees Tagged: Yair Garrido

August 09, 2025

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The dealer team is courteous and efficent while keeping you informed and comfortable during your stay. More

by jimpadron
Service Price Transparency
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Recommend Dealer
Yes

August 08, 2025

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Great service every time. Best Cadillac dealership in Florida if not the whole Hnited States of America More

by JUANLCARBONELL
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Recommend Dealer
Yes

August 05, 2025

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Another great service. Appointment date and time was easy to book and check in efficient. Car was serviced within an hour. Easy wait More

by mdgomez14
Service Price Transparency
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Recommend Dealer
Yes

August 04, 2025

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Clean dealership with a comfortable waiting Area. But it needs to improve the process from drop off of your vehicle to being greeted / reception of a service agent. Also the time i scheduled for my s More

by kenneth_coats
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Richard Loero

Aug 04, 2025

Williamson Cadillac responded

Kenneth, thank you for your thoughtful feedback- it’s clear that while some aspects of your visit were comfortable, others didn’t meet expectations. We’re reviewing our check-in process and scheduling accuracy to ensure a smoother experience moving forward.

July 29, 2025

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Very helpful and professional, filed maintenance insurance claim for us with out of state vendor. More

by lebouzas
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Recommend Dealer
Yes
Jul 30, 2025

Williamson Cadillac responded

We’re glad Stephanie was able to assist with your insurance claim efficiently and professionally. Thank you for trusting us to help coordinate with your out-of-state vendor.

July 26, 2025

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My complaint is big because of the bad experience in buying a Cadillac vehicle. I just want my car in good conditions More

by Yoslaine Rodriguez
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: John Varela, Mike Valladares

Jul 28, 2025

Williamson Cadillac responded

We're sorry your vehicle purchase didn’t meet expectations—we want your Cadillac in top condition, too. We'll make every effort to resolve this and earn back your trust. Please feel free to contact us at 305.670.7100 your earliest convenience.

July 25, 2025

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Stephanie always goes above and beyond for me when I take my truck in for service. 10/10!! More

by Gdoe0003
Service Price Transparency
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Recommend Dealer
Yes
Jul 28, 2025

Williamson Cadillac responded

Thank you for your thoughtful review! We appreciate your 10/10 vote of confidence.

July 23, 2025

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Employee Rating

Dropped my car off for service, car was finished in a couple hours. Only issue was that the loaner service was taking so long to get a car that the repair was finished before they finalized the loaner More

by JARNET87
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Varela

Jul 28, 2025

Williamson Cadillac responded

We appreciate you sharing your experience and we are so glad to hear the repair was handled swiftly! We're addressing the loaner delay to ensure future visits feel just as efficient and hassle-free from beginning to end.

July 22, 2025

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Employee Rating

Service is great my vehicle was taken care of and it was clean when I pick it up thank you Williamson Cadillac More

by OCOLLIERSR
Service Price Transparency
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Recommend Dealer
Yes
Jul 23, 2025

Williamson Cadillac responded

We appreciate your kind words and are glad to hear your vehicle was returned in great shape—your satisfaction means everything to us.

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