Stephanie Reyno

The car I took in belongs to my now deceased father. He passed on March 2nd. It had under 9,000 miles on it, tires were original. I had blown 2 tires while runnings errands for his funeral preparations. He passed on March 2nd. It had under 9,000 miles on it, tires were original. I had blown 2 tires while runnings errands for his funeral preparations. Worst experience ever. If you want to know more, you can contact me. More

by VSUAREZ6368 Verified Customer Verified Customer

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I took my car in for service due to an issue with the shifter. I had to leave it at the dealership for a week, during which I was provided with a rental car and received periodic updates. The total cost shifter. I had to leave it at the dealership for a week, during which I was provided with a rental car and received periodic updates. The total cost for a battery replacement, shifter replacement, and an oil and filter change came to $300. Unfortunately, just two days after picking up my car, the check engine light turned on, requiring me to return it for further inspection. The following day, I was informed that the car was ready for pickup. However, when the valet returned my vehicle at 6 PM, the check engine light was still on—the very issue for which I had initially brought it in. I had no choice but to leave the car again with the on-call service representative that evening. After that, I received no updates despite multiple calls and messages. Eventually, I was notified that the car was ready, but upon arrival, I was presented with an additional $200 charge. When I explained that my vehicle was under warranty, I was told that the warranty provider, Ally, had agreed to cover only half the cost. I purchased this car from this dealership, and it is extremely disappointing to have experienced such poor service. Since buying the vehicle, I have encountered numerous issues and have now spent a total of $500 on repairs. I strongly urge the dealership to conduct more thorough evaluations of the cars being sold and to improve the quality of their service. More

by LHM Verified Customer Verified Customer

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Great, quick and efficient service. A a a a a a a a a a a a A a a a a a a a a a a a More

by PMOTTA89 Verified Customer Verified Customer

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Easy to check in, great service, comfortable waiting area, WiFi internet available and fast, waiting area bathroom clean area, WiFi internet available and fast, waiting area bathroom clean More

by Mike Verified Customer Verified Customer

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Jose was very attentive and kept me informed the entire step of the way from my initial visit until the delivery of my Escalade. step of the way from my initial visit until the delivery of my Escalade. More

by Ariel Rojas Verified Customer Verified Customer

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Quick and efficient, the customer service was kind and patient, we're very understanding and explained the proper issue with my vehicle patient, we're very understanding and explained the proper issue with my vehicle More

by Svilloldo Verified Customer Verified Customer

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The drop off and pick up of the vehicle is chaotic. The car is always returned with a substandard car wash leaving the car, wheels and windows covered in water spots. My vehicle sustained minor damage The car is always returned with a substandard car wash leaving the car, wheels and windows covered in water spots. My vehicle sustained minor damage that was not reported to me. More

by Notgoingback Verified Customer Verified Customer

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Se demora mucho el servicio, y genera gastos de taxi para poderse mover, aunque el trabajo quedo bueno poderse mover, aunque el trabajo quedo bueno More

by rachelpr95 Verified Customer Verified Customer

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Everyone was attentive, friendly, and professional. If you like Cadillacs, you'll love Williamson Cadillac! If you like Cadillacs, you'll love Williamson Cadillac! More

by LUISCARBONELL7 Verified Customer Verified Customer

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La atención al cliente excelente, mínimo tiempo de espera , calidad del servicio excepcional muy bien , calidad del servicio excepcional muy bien More

by JESUSREY72 Verified Customer Verified Customer

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