Stephanie Good
Stephanie Good at Ciocca Ford

Stephanie Good | Page 2

Service Advisor

Ciocca Ford

780 S West End Blvd
Quakertown, PA 18951

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4.7
72 Reviews
4.7

72 Reviews

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72 Reviews of Stephanie Good

October 20, 2025

Dealership Rating
Employee Rating

I asked them to check my oil because my light keeps going on. They did not check it. They did do a diagnostic for the nonstarting problem that I had the night before. More

by JENN94BLUE
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Good

October 19, 2025

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Great service. Stephanie was very helpful and service people kept me apprised of what was going on. More

by CHRIS_DUMMERMUTH
Service Price Transparency
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Recommend Dealer
Yes
Oct 20, 2025

Ciocca Ford responded

Hi Chris, Thank you for the great review! We’re happy to hear that Stephanie and our service team took good care of you and kept you updated throughout your visit. We appreciate your kind words and look forward to seeing you again next time!

October 17, 2025

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Didn’t tell me that my Ciocca Promise program had been used up, that should have been told to me before work was done. While there I did get a quote to have my fluids checked and basic maintenance for $17 More

by KCHINCHAR9
Service Price Transparency
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Recommend Dealer
No

October 16, 2025

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Very efficient and treat you with respect. They explain every thing they are doing and give you options. More

by LGL306
Service Price Transparency
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Recommend Dealer
Yes
Oct 17, 2025

Ciocca Ford responded

Thank you for your kind words! We’re so glad to hear that you had a positive and respectful experience with our team. Providing clear communication and options for our customers is always our goal. We truly appreciate your feedback and look forward to serving you again!

October 15, 2025

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Everyone at Ciocca from the front desk to the service technicians are beyond polite, professional and knowledgeable. They are extremely accommodating and get the job done right. I so greatly appreciate More

by JAYNEWMILLER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Klement, Zane Henninger

Oct 16, 2025

Ciocca Ford responded

Thank you so much for your kind words, Jayne! We’re thrilled to hear that our entire team made such a positive impression and that you felt well taken care of from start to finish. We truly appreciate your trust and support — it means a lot to all of us here at Ciocca!

October 12, 2025

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The mechanical problem with my truck was diagnosed and repaired promptly and courteously. Everyone was very professional and pleasant. More

by FRANKFALK3943
Service Price Transparency
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Recommend Dealer
Yes
Oct 13, 2025

Ciocca Ford responded

Frank, thank you for sharing your experience! We're glad our team was able to diagnose and repair your truck quickly and courteously. We appreciate your kind words and thank you for choosing Ciocca Ford of Quakertown!

October 11, 2025

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ALWAYS VERY PROFESSIONAL AND COURTEOUS EVERY TIME I COME IN FOR SERVICE GOING THE EXTRA MILE TO HELP ME AS MUCH A THEY CAN. More

by JARRETT252
Service Price Transparency
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Recommend Dealer
Yes
Oct 13, 2025

Ciocca Ford responded

Jarrett, thank you for your loyalty and kind words! We’re thrilled to hear our service team consistently goes the extra mile for you. We appreciate your continued trust in Ciocca Ford of Quakertown!

October 09, 2025

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The service department is always honest and tells me which services need to be done. They show me my choices, explain the services, and let me decide without pressure. I also have the option to get the More

by TKELLEHER723
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Klement, Zane Henninger

Oct 09, 2025

Ciocca Ford responded

Thank you for your kind words! We’re glad to hear that our service team provides clear explanations and honest recommendations without any pressure. Our goal is always to give you the information and options you need so you can make the best decision for your vehicle. We truly appreciate your trust and look forward to serving you again!

October 05, 2025

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Very prompt excellent customer service. Especially appreciate the concierge service and the courteous service reps More

by BILLWEISS37
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Klement, Zane Henninger

Oct 06, 2025

Ciocca Ford responded

Thank you, Bill! We’re so glad to hear you had a great experience with our team. We truly appreciate your kind words about our prompt service, concierge experience, and courteous staff. It's our goal to make every visit as smooth and convenient as possible. We look forward to serving you again!

October 03, 2025

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Always helpful and willing to work with any requests that I have. Steph is one of the best More

by M.
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Henderson

Oct 03, 2025

Ciocca Ford responded

Thank you so much for the great feedback! We're glad to hear that our team has been helpful and accommodating—and we couldn't agree more about Steph! She truly goes above and beyond. We'll be sure to pass along your kind words. Looking forward to helping you again soon!

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