

Dealership Experience
5 yrs, 11 mos
Industry Experience
19 yrs, 8 mos
Languages Spoken
English
Spanish
46 Reviews
Write a Review46 Reviews of Stefani Ponce
May 11, 2020
Amazing place to buy your next vehicle Stefani did a fantastic job and getting me what I wanted for a vehicle. She is very caring and goes above and beyond to meet your needs. I will recomm Stefani did a fantastic job and getting me what I wanted for a vehicle. She is very caring and goes above and beyond to meet your needs. I will recommend anyone to go talk to Stefani! She will make it happen! Thank you so much for helping me get in to the car I wanted! :) More
April 29, 2020
painless truck purchase We recently purchased a 2018 Chevy Silverado from Stefani Ponce at Klein Ford in Winneconne. Stefani was very professional, kind and knowledgeable. Sh We recently purchased a 2018 Chevy Silverado from Stefani Ponce at Klein Ford in Winneconne. Stefani was very professional, kind and knowledgeable. She knew her vehicles! She worked with us past the time the dealership closed and we did not feel rushed in any way. Klein seemed to have a good selection of nice trucks and we really liked the fact that Stefani was not pushy in any way. We would definitely recommend a stop at Klein's in Winneconne. More
February 10, 2020
Fast and Easy Purchase/Trade Great customer service. They were fair and reasonable with what they gave me for a trade in. Great buying experience while purchasing my new truck! Great customer service. They were fair and reasonable with what they gave me for a trade in. Great buying experience while purchasing my new truck! Highly recommend!!! More
January 07, 2020
Excllent, responsive service!!! Fast and friendly service. I was able to purchase and take my truck home same day with efficient service! Would recommend for anyone looking for a new Fast and friendly service. I was able to purchase and take my truck home same day with efficient service! Would recommend for anyone looking for a new or used Ford! More
January 06, 2020
We bought a used Ford F250 diesel on Tuesday, 1-31-2019. Loved the truck and bought it on the spot. Stefani and Joe were straight forward and no-nonsense to work with. Didn't try to blow any smoke. Just a Loved the truck and bought it on the spot. Stefani and Joe were straight forward and no-nonsense to work with. Didn't try to blow any smoke. Just an honest small town place giving us an honest hometown experience that is hard to find these days. More
Other Employees Tagged: Joe Burns
December 30, 2019
If you claim to be "Awesome", prove it! When making my decision on purchasing my 2017 Chevy Impala, I told them that service of the car is very important to me. I had a bad experience with m When making my decision on purchasing my 2017 Chevy Impala, I told them that service of the car is very important to me. I had a bad experience with my last dealer. Didn't want to go through that again. Months after purchase I began experiencing some major problems on acceleration. I live in Oshkosh, so I took the car to my service center. They informed me it was the fuel pump and it was most likely the result of running E85 in a Flex Fuel car. I was told nothing about what fuel is best in a Flex Fuel car. Klein replaced the fuel pump and very politely said it was my fault, for running E85 fuel. Communication while they had my car, was awful, different answers on when it would be done, they were so busy. Subsequently, I do not run E85 fuel. Upon discovery of an oil leak weeks later, I was told by my mechanic to take it back to Klein, in case it was another warranty problem. Klein's service manager very politely said the oil leak was from being overdue for an oil change and I should get one done. He did not offer to do one. Now, if they are so AWESOME!, wouldn't you think they would just do one? I'm not taking my car back to them for anything. My service center in Oshkosh knows me and takes care of my car(s). More
Other Employees Tagged: Will O'Kane , Larry Krueger, Anthony Loy
December 19, 2019
Klien Ford has some great people I found one of the nicest vehicles that i was looking for around the country. I found it at kliens. They didn't deal as much as i was hoping but the I found one of the nicest vehicles that i was looking for around the country. I found it at kliens. They didn't deal as much as i was hoping but the vehicle is very nice, what i was looking for to the T. Sales staff was very nice and kept you in the loop thorough the whole process. I did the purchase online and they sent video walk around of the vehicle, mechanic reports. All and all, I'm satisfied with their staff and would recommend them to anyone. Thanks Steph! You are amazing. More
December 17, 2019
Great experience buying a used ford F-150 Stefani did a great job reviewing the new vechicle and set up. It was a good experience and the negotiation for the trade-in was fair for both of us Stefani did a great job reviewing the new vechicle and set up. It was a good experience and the negotiation for the trade-in was fair for both of us. More
December 09, 2019
Great Price with friendly people. We drove 85 miles because of price and quality of the truck we purchaced. They take pride in finding used vehicles that are in very good condition. V We drove 85 miles because of price and quality of the truck we purchaced. They take pride in finding used vehicles that are in very good condition. Very thorough and patient and caring people. More
Other Employees Tagged: Will O'Kane
November 21, 2019
Fun fast friendly We were looking to get a third row vehicle to haul around our families and I said to my husband I will only buy from Stefanie. We had bought his truck We were looking to get a third row vehicle to haul around our families and I said to my husband I will only buy from Stefanie. We had bought his truck from her and it was a wonderful experience so there was no else I would go to except her! It was again a great experience we got my payments right were I wanted them and in vehicle I wanted. She was great with our kid and helped keep them entertained thru the process. Can’t say enough good things about 2 experiences at Klein ford More
Other Employees Tagged: Will O'Kane