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Stan Wilhite
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107 Reviews
107 Reviews
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107 Reviews of Stan Wilhite
Verified Customer
September 24, 2024
Stan was great. Kept us informed and always answered my questions quickly. Unfortunately it took 6 weeks to get the issue resolved with our Jeep, the dealership ha Kept us informed and always answered my questions quickly. Unfortunately it took 6 weeks to get the issue resolved with our Jeep, the dealership had no fault in that. More
by jtkay69
August 13, 2024
Joshua was great, a true professional and an asset to your company. He was great!! your company. He was great!! More
by anthony.c.acock
Other Employees Tagged: Chris Sebelski, Rainer Moje, Kendrick Lintecum, Jesse Venzor , Joshua Scudder, Gregg Shull
August 09, 2024
I called to talk to parts about then having a key for my vehicle and they said they had it in stock so they transferred me to service and I made the appointment. I show up and they tell me there is a recall vehicle and they said they had it in stock so they transferred me to service and I made the appointment. I show up and they tell me there is a recall on my vehicle which is awesome but then I sit in the lobby for a little over an hour just to find out they don't have the key for my car. Wasted my time away from work and my kids. Very frustrating. More
by kkmarie2017
August 08, 2024
Very personable. I must say that Olathe Jeep has restructured their service department in a positive and professional way. I was a client of Reed Jeep in Mission,Ks I must say that Olathe Jeep has restructured their service department in a positive and professional way. I was a client of Reed Jeep in Mission,Ks for years, and they were/are also an excellent Jeep organization. I have purchased vehicles from each dealer in the past, and the present vehicle that I have is a 2022 Jeep Grand Cherokee Summit 4XE, and I am overly impressed with not only the vehicle but with the service that is provided by Olathe Jeep to keep it strong. I must give a shout out to the Jeep Grand Cherokee Summit, that if anything happens to mine.,,, I will replace it with the same! 100% Thanks to Sam for turning this place around! One very important concern,,,,I am 100% about customer service. I give my clients 110% customer support. Not only has Sam turned the service Dept 100% around, your AI system literally sucks! I know you're under contract for a year with whoever is providing you with that crap, but if I have a continued problem, trying to get a hold of somebody that I'm going back to Reed Jeep in a heartbeat. whatever happened to Andy? She was not only personable but actually somebody like a speak to instead of the AI crap. I don't even like ordering at McDonald's anymore because of the AI crap! I give y'all 10 stars out of 10, but you're only getting -10 stars out of 10 on your AI answering service. Please fire Liberty and bring Andy back! More
by martinrandys
Other Employees Tagged: Chris Sebelski, Rainer Moje, Kendrick Lintecum, Jesse Venzor, Lucas Kay, Tanner Walker , Joshua Scudder, Gregg Shull
August 06, 2024
Went yo express oil change. Nothing about express happened here. I had to ask about my vehicle an hour and a half later and they had not started on it. If the advisor would h Nothing about express happened here. I had to ask about my vehicle an hour and a half later and they had not started on it. If the advisor would have let ne know when he checked it in, this would have been a different review. More
by sholbert0
August 01, 2024
Jumped the truck to get it there. waited 2 1/2 hours tech to say the battery was good and no electrical draw. We decided to replace the 5 year old battery. Waited another 1 1/2 hour f waited 2 1/2 hours tech to say the battery was good and no electrical draw. We decided to replace the 5 year old battery. Waited another 1 1/2 hour for the tech to say the battery was bad an a electrical draw from the radio and it was bad needs replaced. replaced the battery waiting on a radio. More
by BLKTALONS
