Spencer Harris

Spencer is awesome we just bought our 4th car from him. We went into Royal a few years ago and this young man was the first smiling face we had seen all day( other dealerships ). He understood my frustrati We went into Royal a few years ago and this young man was the first smiling face we had seen all day( other dealerships ). He understood my frustration at the time and did all he could to put our minds at ease. We ended up accomplishing what we had set out to do that day, which we could have not do e without Spencer. We went back to Spencer about a year later as our needs had changed and again he went far beyond to take care of us. Today we made it a family affair as we went back to Spencer with another need this time for our daughter and again Spencer went far beyond and worked very hard to help her get what she needed . Spencer is like family at this point I don't think I will go to another salesmen ever, if for reason Spencer were to leave the royal dealership I would follow him to his next location if he is still selling cars. More

Report | Print

Spencer was a pleasure to work with when purchasing a new truck. I did not feel pressured and he communicated well through the process answering several questions I had (via text, which was nice). He did not truck. I did not feel pressured and he communicated well through the process answering several questions I had (via text, which was nice). He did not over-promise or make stuff up that he did not know ( which I experienced at a different dealership I was also looking at a different truck). He set clear expectations about order and delivery and I was able to do most paperwork easily online in advance of pick up. I reccommend asking for Spencer if you visit this dealership. More

Report | Print

Best car buying system I have ever experienced. I have bought over a dozen new cars in my life and this was the best. I have bought over a dozen new cars in my life and this was the best. More

Report | Print

Kevin Cravo has always taken care of my family and friends. The level of service provided by Royal, the sales associates we’ve worked with, the members of management, and Kevin is exactly why over the friends. The level of service provided by Royal, the sales associates we’ve worked with, the members of management, and Kevin is exactly why over the past decade myself, my family, and friends refuse to purchase a car from anywhere else. Between myself, my wife, sister, parents, and friends we have purchased almost 20 vehicles and counting with more to come in the future! More

Report | Print

Spencer went above and beyond for us and made this process very easy, especially after getting the run around previously from a different company, the way he took ownership and did what he could for u process very easy, especially after getting the run around previously from a different company, the way he took ownership and did what he could for us I could not be but oh so thankful! Spencer thank you for all you did for us and giving us a positive experience when purchasing a vehicle! Keep up the amazing work you do! More

Report | Print

Spencer made it an enjoyable experience helping us find the car we didn’t know we were looking for. the car we didn’t know we were looking for. More

Report | Print

Nick was incredible to work with. He was professional, friendly and made the experience easy. He took his time with me explaining the functions of the vehicle, which I really apprecia He was professional, friendly and made the experience easy. He took his time with me explaining the functions of the vehicle, which I really appreciate because there are a ton of them to learn. He never rushed me, he made me feel like a priority! Nick is great! More

Report | Print

Omer did a great job getting us into our new Buick Envision. Omer was attentive addressing our questions and explained the terms of our lease in an clear and concise manner. I would highly recommend Envision. Omer was attentive addressing our questions and explained the terms of our lease in an clear and concise manner. I would highly recommend Omer and Royal Buick for your next vehicle! More

Report | Print

Excellent experience in buying my 250. Spencer is the salesman to go to. Very knowledgeable of product. Very patient and able to answer any questions/concerns I had. Actually showed me why Spencer is the salesman to go to. Very knowledgeable of product. Very patient and able to answer any questions/concerns I had. Actually showed me why Royal was a better option to buy from over other dealers. Scotty the sales manager was excellent as well. More

Report | Print

I had an excellent experience at the car dealership with friendly staff and smooth purchase. friendly staff and smooth purchase. More

Report | Print