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Spencer Berty

Overview Reviews (68) Inventory (142)

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Spencer Berty

Service Advisor

Acura by Executive

527 Washington Ave
North Haven, CT 06473

Born and raised in the New Haven area. Been in the dealership service industry for 6 years. When I'm not at work I like to golf, hike, and root for the Philadelphia Eagles!

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5.0

68 Reviews

Born and raised in the New Haven area. Been in the dealership service industry for 6 years. When I'm not at work I like to golf, hike, and root for the Philadelphia Eagles!

Overview Reviews (68) Inventory (142)

Dealership Experience

1 yr, 5 mos

Industry Experience

6 yrs, 8 mos

Specialties & Trainings

6 Years of dealership experience

5.0

68 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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68 Reviews of Spencer Berty

March 05, 2026

Dealership Rating

Employee Rating

Spencer was fantastic, provided updates and clearly explained diagnosis and recommendations. Very happy with the service. explained diagnosis and recommendations. Very happy with the service. More

by MICHAEL.GIBBONS1960

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Spencer Berty

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Mar 05, 2026 -

Acura by Executive responded

Thank you for highlighting Spencer’s support. We’re glad his regular updates and clear explanations made the diagnosis and recommendations easy to understand. It’s great to hear you’re pleased with the service on your Acura TLX.

March 01, 2026

Dealership Rating

Employee Rating

Very accommodating with loaner while brakes were replaced and vehicle was aligned. Appreciated car wash. and vehicle was aligned. Appreciated car wash. More

by ANN_M_FALSEY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Spencer Berty

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Mar 01, 2026 -

Acura by Executive responded

Thank you for the 5-star review. Spencer was happy to arrange a loaner while we replaced your brakes and aligned your Acura RLX. We’re pleased the car wash made your visit more convenient.

February 21, 2026

Dealership Rating

Employee Rating

Fast and easy check in. The texting comes in handy. Like the video update Waiting room was quiet and stocked with drinks. Great to be able to watch the Olympics while waitin The texting comes in handy. Like the video update Waiting room was quiet and stocked with drinks. Great to be able to watch the Olympics while waiting More

by KLZODL

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Spencer Berty

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Feb 21, 2026 -

Acura by Executive responded

Thank you for choosing us for your Acura MDX service. We’re happy the texting updates, video walkthrough, and stocked lounge made your visit smooth and allowed you to enjoy the Olympics comfortably. Spencer and the service team appreciate your feedback.

February 19, 2026

Dealership Rating

Employee Rating

Michael Heath is very knowledgeable and helpful. He clearly explains all that needs to be done, and is a consummate professional. In fact, everyone in your service department does a great job, and w He clearly explains all that needs to be done, and is a consummate professional. In fact, everyone in your service department does a great job, and we will continue to recommend Acura of North Haven to friends and family. More

by VALERIE.SCHLESINGER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Heath, John Nguyen

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Feb 19, 2026 -

Acura by Executive responded

Hearing that Michael’s expertise and clear explanations left such a positive impression makes our day. Thank you for recognizing our Acura service team’s efforts and for recommending us to friends and family.

February 11, 2026

Dealership Rating

Employee Rating

Always get excellent service Thank you I have been coming here for 24 years and love it. here for 24 years and love it. More

by DAVEQ0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Heath, John Nguyen

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Feb 11, 2026 -

Acura by Executive responded

Thank you for trusting us with your Acura RLX for 24 years. We’re honored to keep providing excellent service and look forward to supporting you again.

January 29, 2026

Dealership Rating

Employee Rating

Thankfully. All went well. Spencer was kind courteous and provided detailed feedback Valentine’s Day regarding service. All went well. Spencer was kind courteous and provided detailed feedback Valentine’s Day regarding service. More

by JANT.DOLLY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 29, 2026 -

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

December 28, 2025

Dealership Rating

Employee Rating

Quick, efficient, friendly Appreciate the quick service. The transparency with the service and what the car needs, and how efficient the whole process is. The transparency with the service and what the car needs, and how efficient the whole process is. More

by GARCIALU

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Spencer Berty

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Dec 28, 2025 -

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

December 25, 2025

Dealership Rating

Employee Rating

Everything was handled well I love the service department, they inform me details regarding my vehicle department, they inform me details regarding my vehicle More

by brendalward25

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Spencer Berty

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Dec 25, 2025 -

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

December 15, 2025

Dealership Rating

Employee Rating

Spencer is very smart knowledgeable and pleasant person to work with. He would accommodate your urgent service needs as best as possible. Great guy to work with. He would accommodate your urgent service needs as best as possible. Great guy More

by Tilakwijesekera

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 15, 2025 -

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive. We look forward to having you as one of our valued customers for many more years to come!

December 08, 2025

Dealership Rating

Employee Rating

I switched from Milford to North Haven about a year ago due to ongoing issues in Milford. I’ve had great experiences ever since making the switch. due to ongoing issues in Milford. I’ve had great experiences ever since making the switch. More

by kristenkuselias

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Spencer Berty

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Dec 08, 2025 -

Acura by Executive responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

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