Spencer Berty
Spencer Berty at Acura by Executive

Spencer Berty

Service Advisor

Acura by Executive

527 Washington Ave
North Haven, CT 06473

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5.0
47 Reviews

Born and raised in the New Haven area. Been in the dealership service industry for 6 years. When I'm not at work I like to golf, hike, and root for the Philadelphia Eagles!

Dealership Experience

10 mos

Industry Experience

6 yrs, 1 mo

Specialties & Trainings

6 Years of dealership experience

5.0

47 Reviews

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47 Reviews of Spencer Berty

August 21, 2025

Dealership Rating
Employee Rating

My experiences with the Acura Executive Service Dept have always been great. I have had the pleasure of having Giovanni work on my car more than once. He is always great with explaining things on his video u More

by janiceherri28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen , Joann

Aug 22, 2025

Acura by Executive responded

Thanks for sharing your thoughts about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

August 19, 2025

Dealership Rating
Employee Rating

Paul was a true gentleman and successfully handled our tire situation with true professionalism. Highly recommend this location for service. More

by JOEMARG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2025

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 09, 2025

Dealership Rating
Employee Rating

Great service,attendants great and knowledgeable. The service was great and done right,not like some other Acura dealers which are a bunch of hacks and thieves.Thank you More

by Ffonzy0111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath, John Nguyen

Aug 09, 2025

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

August 08, 2025

Dealership Rating
Employee Rating

This my 3rd time here they ,always guaranteed their jobs keep it the good work. More

by emersonpolanco38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen , John

Aug 08, 2025

Acura by Executive responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 04, 2025

Dealership Rating
Employee Rating

Very polite and they take the time to finish on time. I really appreciate the job welldone More

by Marilynt58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chania Chaisson-Fortin

Aug 04, 2025

Acura by Executive responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 24, 2025

Dealership Rating
Employee Rating

Excellent service since they took me and brought me to my work. I didn't waste time, they sent me a video of the inspection they did and the whole process was very excellent More

by rickgon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2025

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive. We look forward to having you as one of our valued customers for many more years to come!

July 17, 2025

Dealership Rating
Employee Rating

Spencer explained everything carefully and thoroughly and provided solid recommendations on next steps for me. More

by Julialawlor1
Recommend Dealer
Yes
Jul 17, 2025

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

July 06, 2025

Dealership Rating
Employee Rating

Great experience. Spencer explained everything thoroughly and professionally. Service was very good but this survey is getting annoying More

by Jon.cervoni
Recommend Dealer
Yes

Other Employees Tagged: Spencer Berty

Jul 06, 2025

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive. We look forward to having you as one of our valued customers for many more years to come!

July 03, 2025

Dealership Rating
Employee Rating

Appointment time on Saturday Mornings were great. Representives were Courtesy. Lounge room were Comfortable. Programs on Telivision were Entertaining. More

by December
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

July 03, 2025

Dealership Rating
Employee Rating

My husband and I have been buying Acuras from Executive by Acura for at least 20 years. We have done business with their best sales rep, John Torre. He has sold us two new TL’s, one almost new TL, one almo More

by SMULLEN702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

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