Spencer Berty
Spencer Berty at Acura by Executive

Spencer Berty

Service Advisor

Acura by Executive

527 Washington Ave
North Haven, CT 06473

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5.0
35 Reviews

Born and raised in the New Haven area. Been in the dealership service industry for 6 years. When I'm not at work I like to golf, hike, and root for the Philadelphia Eagles!

Dealership Experience

8 mos

Industry Experience

5 yrs, 11 mos

Specialties & Trainings

6 Years of dealership experience

5.0

35 Reviews

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35 Reviews of Spencer Berty

June 17, 2025

Dealership Rating
Employee Rating

Good people doing good work here are some more word to meet the pointless minimum requirement More

by Whatsthepoint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath, John Nguyen

Jun 17, 2025

Acura by Executive responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 12, 2025

Dealership Rating
Employee Rating

I made several trips to the dealer for diagnoses and repairs. Spencer made a very stressful situation bearable because of his communication and kindness. More

by SMOORER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2025

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

June 09, 2025

Dealership Rating
Employee Rating

They were very friendly and effective! I love my car! The dealer has always taken good care of my cars!!😀 More

by SSWDDS.SINUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath

Jun 09, 2025

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

June 05, 2025

Dealership Rating
Employee Rating

Excellent and fast service clean and very courteous like the customer service and how everything was taking care More

by bpadilla420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath, John Nguyen , Chris

Jun 05, 2025

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

May 29, 2025

Dealership Rating
Employee Rating

Spencer was a great service manager. Helped us w everything from a loaner car to advice on a possible new purchase. Such a gentleman and true to his word. He repaired our RDX A/C and all More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2025

Acura by Executive responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 28, 2025

Dealership Rating
Employee Rating

Great staff at this dealership makes for a great experience and prompt services all times. More

by Pareshbina
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath, John Nguyen

May 28, 2025

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

May 24, 2025

Dealership Rating
Employee Rating

Welcoming atmosphere. Detailed workmanship. Concern for comfort while waiting. Explanation of work done and suggestions for future maintenance. More

by jerrytacinelli1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath, John Nguyen

May 24, 2025

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

May 23, 2025

Dealership Rating
Employee Rating

Had a pleasant wait for my vehicle. The representative was helpful, explained all about which procedures were going to be performed & later explained how my vehicle performed. More

by Remington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chania Chaisson-Fortin

May 23, 2025

Acura by Executive responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 19, 2025

Dealership Rating
Employee Rating

Very professional. . totally satisfied with staff and experience bringing my vechile there Details and video to car inspection to let u kno what's going on with vechile More

by Johnny Brooks Jr
Recommend Dealer
Yes

Other Employees Tagged: Spencer Berty

May 19, 2025

Acura by Executive responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 12, 2025

Dealership Rating
Employee Rating

They are very professional and proficient. When I bring my car in for servicing it’s expedient and always done right. More

by erika-pritchett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2025

Acura by Executive responded

Erika, thanks for sharing your experience with Acura by Executive. Spencer and our team appreciate your business and hope to see you again soon!

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