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Spencer Berty

Overview Reviews (86) Inventory (149)

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Spencer Berty

Spencer Berty | Page 7

Service Advisor

Acura by Executive

527 Washington Ave
North Haven, CT 06473

Born and raised in the New Haven area. Been in the dealership service industry for 6 years. When I'm not at work I like to golf, hike, and root for the Philadelphia Eagles!

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5.0

86 Reviews

Born and raised in the New Haven area. Been in the dealership service industry for 6 years. When I'm not at work I like to golf, hike, and root for the Philadelphia Eagles!

Overview Reviews (86) Inventory (149)

Dealership Experience

1 yr, 8 mos

Industry Experience

6 yrs, 11 mos

Specialties & Trainings

6 Years of dealership experience

5.0

86 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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86 Reviews of Spencer Berty

May 12, 2025

Dealership Rating

Employee Rating

They are very professional and proficient. When I bring my car in for servicing it’s expedient and always done right. When I bring my car in for servicing it’s expedient and always done right. More

by erika-pritchett

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 12, 2025 -

Acura by Executive responded

Erika, thanks for sharing your experience with Acura by Executive. Spencer and our team appreciate your business and hope to see you again soon!

May 09, 2025

Dealership Rating

Employee Rating

Fine Very easy to work with performed all tasks. Well car was great when I picked it up. Well car was great when I picked it up. More

by rajbalzano

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Spencer Berty

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May 09, 2025 -

Acura by Executive responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 09, 2025

Dealership Rating

Employee Rating

They are amazing! So nice, so helpful. John is awesome. Everyone there is. They keep you very informed of everything going on with your car and they send you a video So nice, so helpful. John is awesome. Everyone there is. They keep you very informed of everything going on with your car and they send you a video and everything electronic and they are really helpful. More

by LEAHZWEIG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Heath, John Nguyen , Ryan

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May 09, 2025 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 03, 2025

Dealership Rating

Employee Rating

I had to replace my wipers for the first time in 36,000 miles. I called and left a msg and he called back and said to come on down. miles. I called and left a msg and he called back and said to come on down. More

by Patti

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Heath, John Nguyen

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May 03, 2025 -

Acura by Executive responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 02, 2025

Dealership Rating

Employee Rating

I've been coming there for years and always enjoy doing business with John Tori Everyone is friendly and always made me feel welcome business with John Tori Everyone is friendly and always made me feel welcome More

by PSAWIK29

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Spencer Berty

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May 03, 2025 -

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

May 02, 2025

Dealership Rating

Employee Rating

by PSAWIK29

Recommend Dealer

Yes

Other Employees Tagged: Spencer Berty

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May 03, 2025 -

Acura by Executive responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 02, 2025

Dealership Rating

Employee Rating

by PSAWIK29

Recommend Dealer

Yes

Other Employees Tagged: Spencer Berty

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May 03, 2025 -

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

May 02, 2025

Dealership Rating

Employee Rating

Michael and the other service writers are great. They treat you right every time I use them. They treat you right every time I use them. More

by MALSTRITS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Heath, John Nguyen

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May 02, 2025 -

Acura by Executive responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 24, 2025

Dealership Rating

Employee Rating

Every time I have taken my car in for service I have been happy with the staff and results. Things are completed in a timely manner and there is communication about the service being performed before, during happy with the staff and results. Things are completed in a timely manner and there is communication about the service being performed before, during and after the job. More

by SUSIEIOV

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 25, 2025 -

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive. We look forward to having you as one of our valued customers for many more years to come!

April 21, 2025

Dealership Rating

Employee Rating

Excellent customer service. Took care of everything that need to be done. And was done properly. Very friendly and accommodating Took care of everything that need to be done. And was done properly. Very friendly and accommodating More

by Pete

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Heath

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Apr 21, 2025 -

Acura by Executive responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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