Sly Wallen
Sly Wallen at Byers Ford

Sly Wallen

Asst. Service Manager

Byers Ford

1101 Columbus Pike
Delaware, OH 43015

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4.9
19 Reviews

Languages Spoken

English English

4.9

19 Reviews

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19 Reviews of Sly Wallen

July 23, 2025

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Employee Rating

Byers Service took care of my car quickly and efficiently. I was very pleased with the servicr. More

by singerc
Service Price Transparency
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Recommend Dealer
Yes
Jul 23, 2025

Byers Ford responded

Thank you for taking the time to share your experience! We’re delighted to hear that your car was taken care of quickly and efficiently. Your satisfaction means a lot to us, and we can’t wait to assist you again in the future.

July 18, 2025

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Very trustworthy and friendly do very good quality work they only fit what needs to be done More

by glen53366
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Recommend Dealer
Yes
Jul 21, 2025

Byers Ford responded

Thank you so much for your kind words! We’re delighted to know you found our work trustworthy and of high quality. It means a lot to us that our approach to only addressing what’s necessary resonated with you. We look forward to helping you again in the future!

July 15, 2025

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I have been a customer for over 10 years. Always has provided excellent customer service. More

by rjbmann
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Recommend Dealer
Yes
Jul 16, 2025

Byers Ford responded

Thank you for being such a loyal customer for over 10 years! Your kind words about our service mean the world to us. We’re so grateful for your continued trust and support, and we look forward to serving you for many more years to come.

July 12, 2025

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Friendly competent personnel who give you accurate information about how long it will take to service your car. More

by Andrew brenner
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Recommend Dealer
Yes
Jul 15, 2025

Byers Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that our team provided accurate information and made your service experience a pleasant one. Providing friendly and reliable service is always our top priority, and it means so much to know we’ve earned your trust.

July 01, 2025

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Professional as always from top to bottom the service on all levels is always top notch More

by jhignite001
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Recommend Dealer
Yes
Jul 02, 2025

Byers Ford responded

Thank you so much for your kind words! We’re truly delighted to hear that you consistently experience top-notch service at all levels. Your feedback reaffirms our dedication to professionalism and excellence, and it means so much to us. We look forward to continuing to provide the exceptional service you’ve come to expect. If there’s anything you ever need, don’t hesitate to reach out.

June 27, 2025

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Nick was easy to work with and John was very helpful as well. Byers will be my go-to dealer from now on! More

by John D
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Recommend Dealer
Yes
Jun 30, 2025

Byers Ford responded

Thank you so much for your kind words! We're thrilled to hear that your experience with Nick and John was so positive. It means a lot to us to be your go-to dealer, and we’re here to help whenever you need us. Looking forward to serving you again soon!

June 23, 2025

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Fast and great service! !! Thank you. I appreciate the help. All advisors are very helpful and honest! More

by Eperkins1971
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Recommend Dealer
Yes
Jun 25, 2025

Byers Ford responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our service. Our team takes pride in being helpful and honest, so your feedback means the world to us. If you need any further assistance, we’re always here to help!

June 13, 2025

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Byers handled the door-replacement recall of my 2020 Escape exceptionally well. Sly Wallen in the service department shepherded this through very well. His communication was noteworthy, keeping me infor More

by EKMiller
Service Price Transparency
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Recommend Dealer
Yes
Jun 16, 2025

Byers Ford responded

Thank you so much for your kind words and for sharing your experience with us. We're thrilled to hear that Sly Wallen and our service department were able to handle your door-replacement recall so smoothly. Communication and ensuring that you're kept informed throughout the process are priorities we value deeply, and it’s wonderful to know we delivered for you. We're also glad you were happy with the courtesy car and the great work from the body shop on fitting and color matching. Your satisfaction means the world to us, and we appreciate the opportunity to assist you. If you need anything else, please don’t hesitate to reach out. Thank you for choosing us!

June 08, 2025

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Service was excellent! Everyone was helpful and the mechanics were knowledgeable. I would recommend it to anyone! More

by kw341918
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Recommend Dealer
Yes
Jun 09, 2025

Byers Ford responded

Thank you so much for your kind words and recommendation! We're thrilled to hear that you had an excellent experience and that our team was able to provide the help you needed. Our mechanics take great pride in their work, and feedback like yours motivates us to keep delivering top-notch service. We truly appreciate your support and look forward to serving you again in the future!

June 03, 2025

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Great Service Experience Everytime, I greatly appreciate the professionalism from everyone I come in contact with. More

by maynard.281
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Byers Ford responded

Thank you so much for your kind words! We’re thrilled to hear that you’ve consistently had a great experience with our team. Providing professional and high-quality service is something we take pride in, and it’s always rewarding to know we’re meeting your expectations. We truly value your trust in us and look forward to continuing to serve you in the future!

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