Sly Wallen
Sly Wallen at Byers Ford

Sly Wallen

Asst. Service Manager

Byers Ford

1101 Columbus Pike
Delaware, OH 43015

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4.9
15 Reviews

Languages Spoken

English English

4.9

15 Reviews

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15 Reviews of Sly Wallen

July 01, 2025

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Employee Rating

Professional as always from top to bottom the service on all levels is always top notch More

by jhignite001
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Byers Ford responded

Thank you so much for your kind words! We’re truly delighted to hear that you consistently experience top-notch service at all levels. Your feedback reaffirms our dedication to professionalism and excellence, and it means so much to us. We look forward to continuing to provide the exceptional service you’ve come to expect. If there’s anything you ever need, don’t hesitate to reach out.

June 27, 2025

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Employee Rating

Nick was easy to work with and John was very helpful as well. Byers will be my go-to dealer from now on! More

by John D
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Jun 30, 2025

Byers Ford responded

Thank you so much for your kind words! We're thrilled to hear that your experience with Nick and John was so positive. It means a lot to us to be your go-to dealer, and we’re here to help whenever you need us. Looking forward to serving you again soon!

June 23, 2025

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Fast and great service! !! Thank you. I appreciate the help. All advisors are very helpful and honest! More

by Eperkins1971
Service Price Transparency
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Recommend Dealer
Yes
Jun 25, 2025

Byers Ford responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our service. Our team takes pride in being helpful and honest, so your feedback means the world to us. If you need any further assistance, we’re always here to help!

June 13, 2025

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Byers handled the door-replacement recall of my 2020 Escape exceptionally well. Sly Wallen in the service department shepherded this through very well. His communication was noteworthy, keeping me infor More

by EKMiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Byers Ford responded

Thank you so much for your kind words and for sharing your experience with us. We're thrilled to hear that Sly Wallen and our service department were able to handle your door-replacement recall so smoothly. Communication and ensuring that you're kept informed throughout the process are priorities we value deeply, and it’s wonderful to know we delivered for you. We're also glad you were happy with the courtesy car and the great work from the body shop on fitting and color matching. Your satisfaction means the world to us, and we appreciate the opportunity to assist you. If you need anything else, please don’t hesitate to reach out. Thank you for choosing us!

June 08, 2025

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Service was excellent! Everyone was helpful and the mechanics were knowledgeable. I would recommend it to anyone! More

by kw341918
Service Price Transparency
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Recommend Dealer
Yes
Jun 09, 2025

Byers Ford responded

Thank you so much for your kind words and recommendation! We're thrilled to hear that you had an excellent experience and that our team was able to provide the help you needed. Our mechanics take great pride in their work, and feedback like yours motivates us to keep delivering top-notch service. We truly appreciate your support and look forward to serving you again in the future!

June 03, 2025

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Great Service Experience Everytime, I greatly appreciate the professionalism from everyone I come in contact with. More

by maynard.281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Byers Ford responded

Thank you so much for your kind words! We’re thrilled to hear that you’ve consistently had a great experience with our team. Providing professional and high-quality service is something we take pride in, and it’s always rewarding to know we’re meeting your expectations. We truly value your trust in us and look forward to continuing to serve you in the future!

June 03, 2025

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Always easy to get my car in for service and I love that they pick up and drop off my vehicle foe me! More

by jeanette.lutz
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Byers Ford responded

Thank you so much for sharing your experience with us! We're thrilled to hear that scheduling your car service is always easy and that you're enjoying our vehicle pick-up and drop-off service. Your convenience and satisfaction are our top priorities, and we're glad we could make it a seamless process for you. We look forward to serving you again in the future!

May 30, 2025

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They are very professional they care about the customer I know my truck will be done on time 🇺🇸 More

by mcgeorge0462
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Byers Ford responded

Thank you for your kind words and your trust in us! We’re committed to providing professional service and ensuring that every customer feels valued. It’s great to hear your confidence in our ability to deliver on time. We look forward to taking care of your truck and exceeding your expectations. Thank you for choosing us! 🇺🇸

May 22, 2025

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Love that they get my car in and do what is asked. I don't have to wait long and the people are very friendly More

by MRSTFOOR28
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 23, 2025

Byers Ford responded

Thank you so much for your kind words! We're thrilled to hear that you appreciate our friendly team and efficient service. Getting you back on the road quickly and with exactly what you need is always our goal. We look forward to assisting you again in the future! 🚗💨

May 22, 2025

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Employee Rating

Thank you so much for the brake adjustment. So thankful for the ease of it all More

by RUSHGIRL302003
Recommend Dealer
Yes
May 23, 2025

Byers Ford responded

Thank you for your kind words! We're thrilled to hear that the brake adjustment process was smooth and effortless for you. Your satisfaction and ease are our top priorities. If you need any further assistance, feel free to reach out—we’re always here to help!

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