It was pleasure doing business with the dealer and sales
team. Always got back with you right away. Great experience.
team. Always got back with you right away. Great experience.
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by Richard miller
Verified Customer
Verified Customer
Jul 01, 2026 -
Byers Ford responded
Thank you so much for the kind review! We’re happy to hear our dealer and sales team made your experience a great one with quick communication. We truly appreciate your support 😊
Very happy with the Service at Byers Ford.
They are very timely, share information as the service work unfolds. The car always has a floor protector out in it, which tells me they care and are
They are very timely, share information as the service work unfolds. The car always has a floor protector out in it, which tells me they care and are concerned about the condition of the interior as well. Always a good experience at Byers
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by BDOONE
Verified Customer
Verified Customer
Jun 24, 2026 -
Byers Ford responded
Thank you for the wonderful review! We’re so glad you’re happy with the service at Byers Ford and appreciate the timely updates and care shown for your vehicle. We truly appreciate your continued trust 😊
Like family, helping when needed.
Always getting you answers to your ? Caring and supportive listening
Always getting you answers to your ? Caring and supportive listening
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by dcprice16
Verified Customer
Verified Customer
Service Price Transparency
Apr 20, 2026 -
Byers Ford responded
Thank you for your kind words, we’re so glad you feel like part of the family and that our team is always there to listen and help. We truly appreciate your support 😊
Very professional!
And helpful! Appreciate the deal I got on the vehicle. I would definitely buy another vehicle from this dealership
And helpful! Appreciate the deal I got on the vehicle. I would definitely buy another vehicle from this dealership
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by King95309
Verified Customer
Verified Customer
Other Employees Tagged:
Dan Perry
Apr 07, 2026 -
Byers Ford responded
Thank you for your kind words. We are glad to hear your experience was professional and helpful and that you are happy with your deal. We truly appreciate your support and look forward to working with you again.
Great experience.
Will buy from them again! Enjoyed the entire buying process and the whole staff
Will buy from them again! Enjoyed the entire buying process and the whole staff
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by taylorwood_09
Verified Customer
Verified Customer
Other Employees Tagged:
Dan Perry
Mar 24, 2026 -
Byers Ford responded
Thank you for your kind words. We are glad to hear you enjoyed the entire buying process and your experience with our team. We look forward to working with you again 😊
Adam in used car sales help me purchase my used car.
He was friendly, professional, and honest.
He was friendly, professional, and honest.
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by jdwpgh
Verified Customer
Verified Customer
Other Employees Tagged:
Dan Perry
Dec 02, 2025 -
Byers Ford responded
Thank you for the great review! We are so happy to hear that Adam was friendly, professional, and honest during your car buying experience. We truly appreciate your business and hope you enjoy your new car.
We had a great experience.
They had the car we were looking for and were very fair
They had the car we were looking for and were very fair
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by Obi309
Verified Customer
Verified Customer
Other Employees Tagged:
Dan Perry
Nov 24, 2025 -
Byers Ford responded
Thank you for sharing your great experience with us! We are so happy we could help you find the car you were looking for and that you felt you were treated fairly. We appreciate your business and hope to see you again in the future.
I was left waiting for my car for over 2 hours and know
told me they didn’t have my air filters even though I can an confirmed that had them the day before, people were rude in the show room, one person wa
told me they didn’t have my air filters even though I can an confirmed that had them the day before, people were rude in the show room, one person walked by and said you sure look comfortable, when he could have said you have been here for over 2 hours is there anything I can help you with, but everyone was very jokey, yet no one ever asked me if I needed assistance, has someone helped you.. I am so disappointed with my service- I was told this place was good and different and provided excellent customer service. But that was not my experience and my only question is this poor services because I am Black?
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by dr.Pettaway
Verified Customer
Verified Customer
Service Price Transparency
Nov 04, 2025 -
Byers Ford responded
Thank you for taking the time to share your feedback. I'm truly sorry to hear about your experience with us—it falls far short of the standard we strive for, and I understand why you're disappointed.
The wait time, the miscommunication about your air filters, and the lack of attentive service you described are simply not acceptable. Everyone who walks through our doors deserves to be treated with respect and care, and I sincerely apologize that we let you down.
Your question about whether your experience was influenced by race is one we take very seriously. That is not who we are or aspire to be, and I want to assure you that we are committed to providing excellent service to every single customer.
I'd like the opportunity to make this right. Please reach out directly so we can discuss what happened and how we can better serve you moving forward.
Thank you again for bringing this to our attention.
I had a great experience the team was amazing and
answered all of my questions and they were all very respectful
answered all of my questions and they were all very respectful
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by Jsean50
Verified Customer
Verified Customer
Oct 13, 2025 -
Byers Ford responded
Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that our team provided you with such a positive experience and were able to answer all of your questions respectfully.
Your kind words truly mean the world to us and motivate our entire team to continue delivering excellent service. We're so glad we could exceed your expectations.
We look forward to serving you again in the future!
I like they have pick up service my truck and then bring
it back to me
it back to me
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by snorahood
Verified Customer
Verified Customer
Service Price Transparency
Sep 22, 2025 -
Byers Ford responded
Thank you for your review! We're so glad you enjoy our pickup and delivery service. We know how busy life can get, so we're happy to make things a little easier for you. We look forward to seeing you again soon
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