Skyler Berry

We were disappointed that at our 1st service they didn't take care of the 3 minor cosmetic issues supposedly covered under our new car warranty. We'd scheduled tge appt far in advance, & after keeping the c take care of the 3 minor cosmetic issues supposedly covered under our new car warranty. We'd scheduled tge appt far in advance, & after keeping the car for an extra day even, they said they didn't have time to do that work. More

by Rich Verified Customer Verified Customer

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Alpine has always done a fine job servicing my vehicle. I truly appreciate all you do! I truly appreciate all you do! More

by beetzvaroz Verified Customer Verified Customer

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Direct, helpful and in and out Done Done Done Done ? ? Yep ?? Stay stoned ? Yep ?? Stay stoned More

by thetwofive Verified Customer Verified Customer

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In for warranty work. Last time I was there for an oil change and tire rotation. They set the tps monitors incorrectly and I asked them to correct. I also pointed out I ha Last time I was there for an oil change and tire rotation. They set the tps monitors incorrectly and I asked them to correct. I also pointed out I had a nail in a tire and needed it repaired. When I picked up the car, the nail was still there and the tos monitors had been reset, but still incorrectly! More

by matt-moon Verified Customer Verified Customer

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Great responsive and personal service. They treat me like a long term customer despite me just starting to bring my truck to them for service. They treat me like a long term customer despite me just starting to bring my truck to them for service. More

by Marc Verified Customer Verified Customer

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I was notified my car was ready and Skyler got me in and out I appreciated all the notifications about my car and how quickly it was done. Skyler was friendly and I was out in a flash out I appreciated all the notifications about my car and how quickly it was done. Skyler was friendly and I was out in a flash More

by bandd416 Verified Customer Verified Customer

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Juan was probably one of the most most patient salesman I’ve ever dealt with he was very kind and went above and beyond helping me.. environment was super nice and felt taken care of. I’ve ever dealt with he was very kind and went above and beyond helping me.. environment was super nice and felt taken care of. More

by lorelimerino5 Verified Customer Verified Customer

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I’ve been to this dealership a few times now, and unfortunately, I can’t say I’m satisfied with the overall service. The experience consistently feels transactional rather than customer-focused. They unfortunately, I can’t say I’m satisfied with the overall service. The experience consistently feels transactional rather than customer-focused. They don’t go above and beyond — something I expect when I bring my car to a dealership for service. To be clear, I choose a dealership for a reason — and convenience of location is not one of them. I come expecting professional, thorough, and reliable care, including clear and precise communication about what my vehicle needs. Unfortunately, that’s not what I’ve experienced here. For example, I’ve never been properly informed when filters or other important items need to be replaced. Usually nothing is mentioned at all. That lack of transparency makes it hard to feel confident that my vehicle is being properly maintained. If I’m trusting a dealership with my car, I expect them to communicate clearly and act with attention to detail. I hope to see real improvement in this area moving forward. More

by monica.orner Verified Customer Verified Customer

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Since my first visit I’ve received very personal and responsive service. I feel I can trust them to do what they say. responsive service. I feel I can trust them to do what they say. More

by Marc Verified Customer Verified Customer

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Got my free service call on my encore leased car. The service people were polite and it took about an hour The service people were polite and it took about an hour More

by judycase70 Verified Customer Verified Customer

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