Skylar Warner
Skylar Warner at Tri State Nissan

Skylar Warner

Service Advisor

Tri State Nissan

1230 Millwood Pike
Winchester, VA 22602

4.8
89 Reviews
4.8

89 Reviews

Write a Review

89 Reviews of Skylar Warner

June 02, 2025

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Employee Rating

They kept me informed as to the progress of the car repair, they were very friendly and professional! More

by CORPCARL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Mankins

May 30, 2025

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Employee Rating

Everything took longer than she said. So I guess that is on both her and shop. even when it got down to the second day....where it was supposed to be he will finish the main thing on More

by steve
Workmanship
Recommend Dealer
No

May 12, 2025

Dealership Rating
Employee Rating

The most Pleasant & caring staff that I have had the opportunity to work with. Thank you Dave Thomas More

by davidthomas69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2025

Tri State Nissan responded

Thank you so much, Dave, for the outstanding 5-star review! We’re truly grateful you chose Tri-State Nissan in Winchester, VA for your service needs, and we’re especially honored by your kind words about our team. We’re thrilled to hear that Skylar Warner and the rest of our staff left such a positive impression with their caring and professional service. Delivering transparent pricing, clear communication, and quality workmanship is central to our commitment to integrity and exceeding expectations. Thank you again, Dave, for your trust and support. We’re always here when you need us and look forward to serving you again!

April 05, 2025

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When I first got there, the associate mentioned that I didn’t have an appointment until 1 PM which I did not set that time, but I told them that I had to come in that morning and drop it off and she said More

by amber_riggleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2025

Tri State Nissan responded

Hi Amber, thank you so much for taking the time to share your experience with us. While we’re truly sorry to hear there was some initial miscommunication between our service and rental departments, we’re grateful for your patience and understanding. We’re especially thrilled to hear that Kevin took such great care of you and kept you informed throughout the process—that kind of proactive communication is exactly what we strive for as part of our commitment to exceeding expectations. We’re always working to improve, and feedback like yours helps us grow. Thank you again for your trust and your thoughtful review—we look forward to providing an even smoother experience next time!

March 14, 2025

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Very pleasant…waiting room very welcoming , clean and comfortable… service very efficient ……wait time seamed below average over all great experience!!!! More

by pam.simons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2025

Tri State Nissan responded

Thank you so much, Pam, for the fantastic review! We’re thrilled to hear that your experience was so pleasant and that you found our waiting room welcoming, clean, and comfortable — that’s exactly the kind of environment we strive to provide. We're also glad to know that Skylar and the team delivered efficient service and kept your wait time to a minimum. Your kind words mean a lot to us, and we're so grateful for your support. If you ever need anything or have questions, don't hesitate to reach out. We look forward to seeing you again at Tri-State Nissan!

February 27, 2025

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The employees there are always friendly and helpful. They made sure to address my needs in a timely manner. More

by btaylor27
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2025

Tri State Nissan responded

Thank you so much for your kind words! We’re thrilled to hear that our team was friendly, helpful, and made sure to take care of your needs in a timely manner. Providing top-notch customer service is what we strive for every day, and knowing we delivered that for you means the world to us. We truly appreciate your support and look forward to serving you again in the future!

February 21, 2025

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There were courteous and finished the job in a timely manner. I also had a minor thing and they fixed it with no issues. More

by TREVOR_TIERNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2025

Tri State Nissan responded

Thank you so much, Trevor! We truly appreciate you taking the time to share your experience. Our team is committed to providing courteous and efficient service, and we’re thrilled to hear that everything was handled in a timely manner—including that minor fix! It’s always our goal to go above and beyond for our customers. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for trusting us—we look forward to seeing you next time!

February 08, 2025

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Employee Rating

A great experience. Vehicle was completed in a very timely matter. They answered all my questions More

by linda.kaye2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

Tri State Nissan responded

Linda, thank you so much for sharing your experience with us here at Tri-State Nissan in Winchester! We're thrilled to hear that your vehicle service was completed in a timely manner and that all your questions were thoroughly answered. Our team is committed to providing exceptional service to our valued customers in Winchester and the surrounding areas. We truly appreciate your kind words and look forward to assisting you again in the future. Drive safely!"

January 23, 2025

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Employee Rating

Most times it takes forever, but this time was quick. Thanks for the faster service. More

by squirt004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2025

Tri State Nissan responded

Thank you for taking the time to leave a review! We truly appreciate your feedback, and we're happy to hear that your most recent visit was quicker than usual. We're always working to improve our service speed and efficiency, and it's great to know we met your expectations this time. We'll continue to work hard to make every visit as smooth and quick as possible. Thank you for choosing Tri-State Nissan!

January 20, 2025

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Employee Rating

They always take good care of me and my vehicle. It is my favorite dealership. More

by DIXBEAN
Recommend Dealer
Yes

Other Employees Tagged: Todd Kerns, Devin Dozier

Jan 26, 2025

Tri State Nissan responded

Thank you so much for your kind words! We're thrilled to hear that we’ve earned your trust and that you always feel well taken care of. It's our goal to provide excellent service, and we’re happy to know that Todd, Skylar, and Devin made a positive impact during your visits. We truly appreciate your loyalty, and we look forward to continuing to serve you and your vehicle for many years to come!

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