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Skip Scanlon
Skip Scanlon at Executive Volkswagen

Skip Scanlon

Service Advisor

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

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4.9
339 Reviews
4.9

339 Reviews

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339 Reviews of Skip Scanlon

October 22, 2025

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Employee Rating

Skip was very helpful and knowledgeable. I have been coming to the dealership for years. More

by QUEST-IDEAS1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Oct 22, 2025

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen! Make the Right Decision, Make the Executive Decision!

October 18, 2025

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Employee Rating

Fantastc service. knowledgeable professional group. SKIP is amazing. Quick to return calls. Give updates his manner puts one at easy More

by TRBELV
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2025

Executive Volkswagen responded

Thank you for choosing Executive Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Make the Right Decision, Make the Executive Decision!

October 14, 2025

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Employee Rating

Skip Scanlon has always been friendly and efficient. I have been at the store three times and I have nothing to complain about. Besides getting Skip’s help, the store is also very clean and modern and p More

by EVANDOM
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 14, 2025

Executive Volkswagen responded

Thanks for sharing your thoughts about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon! Make the Right Decision, Make the Executive Decision!

October 12, 2025

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Employee Rating

Same vehicle issue within 3 weeks of having the vehicle brought in from the first instance. First instance was not reported properly or closed out in the system. Skip was helpful and pleasant during second More

by ALLIEOLAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Bourque

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Oct 12, 2025

Executive Volkswagen responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Make the Right Decision, Make the Executive Decision!

October 04, 2025

Dealership Rating
Employee Rating

Very professional and polite. Had my car serviced under warranty. The car was ready even before the predicted time. I would recommend this dealership More

by ROMINA.FIOROTTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Marlena Anzalone, Collin Bourque

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Oct 05, 2025

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Make the Right Decision, Make the Executive Decision!

October 01, 2025

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Employee Rating

Really clean. Friendly and knowledgeable staff. Video updates and direct contact with your technician is awesome. More

by Robertlinsley17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Marlena Anzalone, Collin Bourque

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Oct 01, 2025

Executive Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Volkswagen. Make the Right Decision, Make the Executive Decision!

September 27, 2025

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Employee Rating

skip scannlon was very helpful and everything went as he told me it would. I appreciate his help and thoroughness. More

by ANDREW_LEONARD68
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Sep 27, 2025

Executive Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen. Make the Right Decision, Make the Executive Decision!

September 24, 2025

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Employee Rating

Always responsive, informative, and helpful. Easy scheduling, prompt service and comfortable waiting area. A pleasure to work with. More

by STOWERS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone, Collin Bourque

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Sep 24, 2025

Executive Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen. Make the Right Decision, Make the Executive Decision!

September 17, 2025

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Employee Rating

I’ve experienced Excellent and responsive service from the point of sale to maintenance visits. More

by gerryohara.1026
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Bonilla

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Sep 17, 2025

Executive Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen. Make the Right Decision, Make the Executive Decision!

September 16, 2025

Dealership Rating
Employee Rating

Service is great! Skip knows my car well and is always prepared when I come in. More

by hamden12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone, Collin Bourque

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Sep 17, 2025

Executive Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Make the Right Decision, Make the Executive Decision!

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