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Simon Mullican
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11 Reviews
11 Reviews
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11 Reviews of Simon Mullican
November 12, 2024
Avoid this dealership. Finance Manager Baum Jordan and Salesman Ivo are the worst. Also Sales Manager Samir. I purchased a 2021 Q5 certified and after just 10 days I starte Finance Manager Baum Jordan and Salesman Ivo are the worst. Also Sales Manager Samir. I purchased a 2021 Q5 certified and after just 10 days I started having problems with the vehicle, problems with the pay-off of the trade in, problems with a rock-ship in the windshield, etc. I had to contact Ken Garff corporate and submit a complaint. More
by marcoanto10
Verified CustomerOther Employees Tagged: Baun Jordan, Ivo Alexandrov
October 30, 2024
As always they were fantastic. Great communication and thorough inspection. Problem was fixed and they went above and beyond. Rich was incredibly helpful as well. Great communication and thorough inspection. Problem was fixed and they went above and beyond. Rich was incredibly helpful as well. More
by deropinn
Other Employees Tagged: Axson Kabwere, Richard Dahi
October 23, 2024
The service advisors behaved like frat brothers with no sense of urgency or concern about me or my car. I made the appointment 6 weeks before the appointment and requested to be first in line. I talked t sense of urgency or concern about me or my car. I made the appointment 6 weeks before the appointment and requested to be first in line. I talked to the parts person and was told that they do not stock any parts for my cars cabriolet top. I was told parts needed to be ordered by 11:00 for overnight delivery. Unfortunately they didn’t even look at my car till almost 10:00. I asked the advisor what was the chance of getting my car repaired today and was told “ slim to none” an honest response. I drove 4 hours to get to the dealer only to be so mishandled by the frat boys advisors it became almost comical. I talked at length with the service manager and he seemed receptive to my concern I don’t feel he will do much to improve the “quality of the service experience “ but he did fill my fuel tank for my 230 mile drive home. I’m completely unsatisfied with my experience at this dealership and would not ever recommend anyone using them for service More
by Don
October 04, 2024
Great job and customer support , Great job and customer support Great job and customer support support Great job and customer support More
by johnosonszj
Other Employees Tagged: Addie Heath, Allie Moser, Axson Kabwere, Richard Dahi, Sadie Arnold, Sydney Nicholson
September 15, 2024
Everyone is always well informed and helpful. I appreciate how quickly the service team gets to you. You feel like you matter to them. I appreciate how quickly the service team gets to you. You feel like you matter to them. More
by jlewis3376
Other Employees Tagged: Addie Heath, Allie Moser, Axson Kabwere, Richard Dahi, Sadie Arnold, Sydney Nicholson
August 23, 2024
Great service and people! I use them extensively and will continue to do so. Thanks I use them extensively and will continue to do so. Thanks More
by curtis21
Other Employees Tagged: Addie Heath, Allie Moser, Axson Kabwere, Richard Dahi, Sadie Arnold, Sydney Nicholson , Sean
August 11, 2024
Great communication and amazing customer service. Allie was wonderful to work with. Great experience always Allie was wonderful to work with. Great experience always More
by SOPHSWAN0
Other Employees Tagged: Allie Moser, Jason Temple
August 10, 2024
it was a good experience. everyone was nice and even asked if we needed water or anything. very easy and simple process everyone was nice and even asked if we needed water or anything. very easy and simple process More
by paigewilliams
Other Employees Tagged: Addie Heath, Allie Moser, Axson Kabwere, Richard Dahi, Sadie Arnold, Sydney Nicholson
August 05, 2024
The service department was great. The guys at the front were very helpful. Class Act. The guys at the front were very helpful. Class Act. More
by nicnessa2005
Other Employees Tagged: Addie Heath, Allie Moser, Axson Kabwere, Richard Dahi, Sadie Arnold, Sydney Nicholson , Zach and Xavier Kabwere
July 17, 2024
The service at Ken Garff Porsche and Audi in Lehi is outstanding. The customer service is professional and friendly and treats you like family! The service department does excellent work and always goes outstanding. The customer service is professional and friendly and treats you like family! The service department does excellent work and always goes the extra mile to make sure customers are happy. It’s always a pleasure to get my car serviced. More
by njcoyne
Other Employees Tagged: Addie Heath, Allie Moser, Axson Kabwere, Richard Dahi, Sadie Arnold, Sydney Nicholson
