Allie Moser

I enjoyed working with Jon’von. He was very helpful. My car was done on time as promised. He was very helpful. My car was done on time as promised. More

by sue.ellsworth Verified Customer Verified Customer

Report | Print

My car was there for a month. With no loaner and a $7000 bill. For what was supposed to be $3600. The technician misdiagnosed and cost us a bunch. With no loaner and a $7000 bill. For what was supposed to be $3600. The technician misdiagnosed and cost us a bunch. More

by Pissed Verified Customer Verified Customer

Report | Print

Annoying for the schedule , the phone calls and numbers. Came in person, and then told I still had to schedule. The issue was not fixed, but was told I can spend $13k on repairs instead Came in person, and then told I still had to schedule. The issue was not fixed, but was told I can spend $13k on repairs instead More

by Hallericwork Verified Customer Verified Customer

Report | Print

Two times in a row bad advice on tire repair/purchase. Recommended a tire replacement due to damage that was not repairable. It actually was. Recommended replacement of all 4 tires due to excessive we Recommended a tire replacement due to damage that was not repairable. It actually was. Recommended replacement of all 4 tires due to excessive wear and alignment. They weren't, and alignment was not necessary. More

by stanrodman Verified Customer Verified Customer

Report | Print

Professional staff and great service. The service group were very knowledgeable and professional. The dealership provides great care and service. I feel confident taking my car there for The service group were very knowledgeable and professional. The dealership provides great care and service. I feel confident taking my car there for service. More

by james@aeurbia.com Verified Customer Verified Customer

Report | Print

They always take good care of my Q7. Loaners are great and so is their waiting area. Loaners are great and so is their waiting area. More

by prkranderson17 Verified Customer Verified Customer

Report | Print

I called Ally to let her know I had a check engine light, she scheduled my appointment, arrange the drop off, had the vehicle washed and ready before expectations and when I was unable to get it myself arran she scheduled my appointment, arrange the drop off, had the vehicle washed and ready before expectations and when I was unable to get it myself arranged for someone else to pick it up without a problem. Perfect experience. More

by mackay.breivik Verified Customer Verified Customer

Report | Print

I was very disappointed that even with repeated appointments, this dealership didn't take the time to duplicate the problems I was having and fix them. I've always had good experiences with this de appointments, this dealership didn't take the time to duplicate the problems I was having and fix them. I've always had good experiences with this dealership in the past, but my most recent Audi has given me nothing but trouble. In my opinion, it's a lemon and the company should make it right! More

by JAMASSISTER Verified Customer Verified Customer

Report | Print

Allie was simply fantastic and took great care of me upon arrival, and then was very good at keeping me posted throughout the process of getting a basic service done, then further work too. Very grateful for arrival, and then was very good at keeping me posted throughout the process of getting a basic service done, then further work too. Very grateful for the way in which she showed understanding and support. More

by elliot.west Verified Customer Verified Customer

Report | Print

All went well except I didn't get an update on the progress of the service. No problem with that. But $900+ for labor is ridiculous. It took 2 1/2 hours. To be told 'Audi requires we charge for that a progress of the service. No problem with that. But $900+ for labor is ridiculous. It took 2 1/2 hours. To be told 'Audi requires we charge for that amount, even if it takes less time than expected to finish' isn't good enough. It was filter changes and fluid changes. That shouldn't cost $1,600. More

by Brad Verified Customer Verified Customer

Report | Print