Simon Mullican

I was grateful for them getting our car in the same day for a new battery. We only have one car and it helped us out so much. for a new battery. We only have one car and it helped us out so much. More

by grannylesliec Verified Customer Verified Customer

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Avoid this dealership. Finance Manager Baum Jordan and Salesman Ivo are the worst. Also Sales Manager Samir. I purchased a 2021 Q5 certified and after just 10 days I starte Finance Manager Baum Jordan and Salesman Ivo are the worst. Also Sales Manager Samir. I purchased a 2021 Q5 certified and after just 10 days I started having problems with the vehicle, problems with the pay-off of the trade in, problems with a rock-ship in the windshield, etc. I had to contact Ken Garff corporate and submit a complaint. More

by marcoanto10 Verified Customer Verified Customer

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As always they were fantastic. Great communication and thorough inspection. Problem was fixed and they went above and beyond. Rich was incredibly helpful as well. Great communication and thorough inspection. Problem was fixed and they went above and beyond. Rich was incredibly helpful as well. More

by deropinn Verified Customer Verified Customer

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The service advisors behaved like frat brothers with no sense of urgency or concern about me or my car. I made the appointment 6 weeks before the appointment and requested to be first in line. I talked t sense of urgency or concern about me or my car. I made the appointment 6 weeks before the appointment and requested to be first in line. I talked to the parts person and was told that they do not stock any parts for my cars cabriolet top. I was told parts needed to be ordered by 11:00 for overnight delivery. Unfortunately they didn’t even look at my car till almost 10:00. I asked the advisor what was the chance of getting my car repaired today and was told “ slim to none” an honest response. I drove 4 hours to get to the dealer only to be so mishandled by the frat boys advisors it became almost comical. I talked at length with the service manager and he seemed receptive to my concern I don’t feel he will do much to improve the “quality of the service experience “ but he did fill my fuel tank for my 230 mile drive home. I’m completely unsatisfied with my experience at this dealership and would not ever recommend anyone using them for service More

by Don Verified Customer Verified Customer

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Great job and customer support , Great job and customer support Great job and customer support support Great job and customer support More

by johnosonszj Verified Customer Verified Customer

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Everyone is always well informed and helpful. I appreciate how quickly the service team gets to you. You feel like you matter to them. I appreciate how quickly the service team gets to you. You feel like you matter to them. More

by jlewis3376 Verified Customer Verified Customer

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Great service and people! I use them extensively and will continue to do so. Thanks I use them extensively and will continue to do so. Thanks More

by curtis21 Verified Customer Verified Customer

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Great communication and amazing customer service. Allie was wonderful to work with. Great experience always Allie was wonderful to work with. Great experience always More

by SOPHSWAN0 Verified Customer Verified Customer

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it was a good experience. everyone was nice and even asked if we needed water or anything. very easy and simple process everyone was nice and even asked if we needed water or anything. very easy and simple process More

by paigewilliams Verified Customer Verified Customer

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The service department was great. The guys at the front were very helpful. Class Act. The guys at the front were very helpful. Class Act. More

by nicnessa2005 Verified Customer Verified Customer

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