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Shelley Ritter

Overview Reviews (55) Inventory (379)

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Shelley Ritter

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Shelley Ritter

CX Remote Experience Coordinator

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.7

55 Reviews

Overview Reviews (55) Inventory (379)

4.7

55 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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55 Reviews of Shelley Ritter

January 19, 2025

Dealership Rating

Employee Rating

I love the mobile service option for oil changes and tire rotations, its really a great option. rotations, its really a great option. More

by cjmiller12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Daniel Victory

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Jan 21, 2025 -

Walker Ford responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

December 14, 2024

Dealership Rating

Employee Rating

The mobile service was well executed and in a very timely fashion. I was alerted to arrival time which was actually a few minutes early. fashion. I was alerted to arrival time which was actually a few minutes early. More

by BRUCEAMBLE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Service Techs

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Dec 16, 2024 -

Walker Ford responded

Hi, we appreciate your feedback! Safe travels!

December 11, 2024

Dealership Rating

Employee Rating

Great service department, my vehicle is always fixed correctly and in a timely manner. Awesome place! correctly and in a timely manner. Awesome place! More

by KEN.ADAMS0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ryan Holcomb, Brian Kirk, Daniel Victory, Justin Boczar, Mike Murray, Steve McHenry, Donald Mast, Gatlin Hatcher, Beth Gee

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Dec 14, 2024 -

Walker Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

November 24, 2024

Dealership Rating

Employee Rating

Service was prompt and on point. Mobile service was easy to schedule and very helpful Mobile service was easy to schedule and very helpful More

by markspeed64

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 26, 2024 -

Walker Ford responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 14, 2024

Dealership Rating

Employee Rating

The sales team made the purchase of our 2024 F-250 Lariat a pleasant event. a pleasant event. More

by abiller

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kevin Jewel, Joseph Kinney, Jackson Hall

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Nov 18, 2024 -

Walker Ford responded

Hi Abiller, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

October 01, 2024

Dealership Rating

Employee Rating

Great service as always from Walker ford. I’ll be back again for my future services. I’ll be back again for my future services. More

by KSIMPSON1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ryan Holcomb, Brian Kirk, Daniel Victory, Mike Murray, Steve McHenry, Donald Mast, Gatlin Hatcher, Brooks Falzone

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Oct 04, 2024 -

Walker Ford responded

Hello, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 13, 2024

Dealership Rating

Employee Rating

Shelley was confused about the oil type and didn't resolve the issue. So I called Ferman Ford and they did the oil change without any issues. resolve the issue. So I called Ferman Ford and they did the oil change without any issues. More

by TDEIN0723

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Sep 21, 2024 -

Walker Ford responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (727) 535-3673 and we will do our best to make this better. We hope to hear from you soon.

August 23, 2024

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Employee Rating

Walker Ford is my go to for servicing my 2018 F150 diesel. Shelly and her mobile service team are the best! diesel. Shelly and her mobile service team are the best! More

by smitty9006

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve McHenry

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Sep 21, 2024 -

Walker Ford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

August 03, 2024

Dealership Rating

Employee Rating

Everything went like clockwork. Very satisfied with the service and everyone involved, they are a very professional group. Very satisfied with the service and everyone involved, they are a very professional group. More

by RAJMVW

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Anderson

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Aug 05, 2024 -

Walker Ford responded

Thank you for your kind words! We're thrilled to hear everything went smoothly and you are satisfied with our service.

August 03, 2024

Dealership Rating

Employee Rating

Staff was very helpful and accommodating. All service was prompt and tech Jacob was polite All service was prompt and tech Jacob was polite More

by TERECHMJ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 05, 2024 -

Walker Ford responded

Thank you for your kind words about our team! We're glad to know you had a prompt and polite service experience.

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