Shelby Bishop | Page 13

Brand nee Kia customer here. As soon as I drove in, I was told Kia would have to replace the tire. No empathy. No attempt to try to help and felt heard. The tire wasn't even look As soon as I drove in, I was told Kia would have to replace the tire. No empathy. No attempt to try to help and felt heard. The tire wasn't even looked at. It felt frustrating. I drove to a nearby tire shop and while I got the same result, they looked at the tire first and TRIED , they where empathetic and willing to help me. Good customer service skills. Offered to warranty the tires. Eventually, they were actually able to fix the tire. Kia service Center clearly needs more customer service training and assure their employees are happy and willing to help your customers More

by NAtY.BUSY Verified Customer Verified Customer

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Issues were clearly explained, without overbearing pressure, in a timely manner. That's exactly what I wanted. pressure, in a timely manner. That's exactly what I wanted. More

by mforsythe1 Verified Customer Verified Customer

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I like greenway kia. The stuff is friendly and carrying. Super recommend taking your car there !!! The stuff is friendly and carrying. Super recommend taking your car there !!! More

by paulogapp Verified Customer Verified Customer

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Me deberían devolver el dinero que me cobraron por un diagnóstico que no recibí. Llevé el auto al dealer con el check engine encendido y 2 códigos en el scanner. Me cobraron el diagnóstico de decirme que diagnóstico que no recibí. Llevé el auto al dealer con el check engine encendido y 2 códigos en el scanner. Me cobraron el diagnóstico de decirme que existían esos 2 codigos pero que no podían darme un diagnóstico de los mismos porque supuestamente la batería estaba defectuosa y ellos no tenían una batería para usarla en la evaluación de los autos. Eso, fue la peor parte de varias situaciones que ocurrieron desde que llegué. No importa la garantía que ofrezcan, perderán muchos clientes si no brindan un buen servicio y no operan con justicia. More

by JUANCARLOS_FN Verified Customer Verified Customer

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Shelby is great, she’s always on top of the work that needs to be done in my car. Easy to approach and always with an excellent attitude. needs to be done in my car. Easy to approach and always with an excellent attitude. More

by MANUELG38 Verified Customer Verified Customer

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Great and fast service Lo recomiendo a todo llevar su auto ahí es excelente ok auto ahí es excelente ok More

by walteraltidor Verified Customer Verified Customer

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Shabaaz was awesome very professional he answered all the questions . I f we can clone him that will be wonderful . The courtesy and professionalism is beyond everything . We truly appreciate it . questions . I f we can clone him that will be wonderful . The courtesy and professionalism is beyond everything . We truly appreciate it . More

by LULUPA Verified Customer Verified Customer

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Great customer service. Shelby helped me with everything and my experiencia was great. Thank you for everything. Shelby helped me with everything and my experiencia was great. Thank you for everything. More

by ARIANNYSSIFONTES Verified Customer Verified Customer

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From first contact with Shelby I could tell that she cared about the service she provided and the work that was being done to my car. I'll be back when I need service again. cared about the service she provided and the work that was being done to my car. I'll be back when I need service again. More

by Pugger Verified Customer Verified Customer

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Excellent service would recommend this dealership and its service department to everyone. excellent service, some lasting peace.And that's going to require ongo service department to everyone. excellent service, some lasting peace.And that's going to require ongo More

by rjkolosky1 Verified Customer Verified Customer

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