Shay Piel
Shay Piel at Mac Haik Ford Lincoln
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Shay Piel

Service Advisor

Mac Haik Ford Lincoln

7201 S Interstate 35
Georgetown, TX 78626

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4.8
347 Reviews

I used to sell cars here. I love the company but found out I am happier fixing cars than selling them. I serve as the go between the mechanics and the customer. I have helped thousands of Loyal Customers service their vehicles with as little headache as possible.

Dealership Experience

12 yrs, 2 mos

Industry Experience

12 yrs, 2 mos

4.8

347 Reviews

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347 Reviews of Shay Piel

January 31, 2025

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Employee Rating

I was very pleased with the way Shay and the Service Dept treated me. It's great that you can earn rewards and use them towards the price of your service! They completed the work quickly and professionally. More

by Texas Bob
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

January 31, 2025

Dealership Rating
Employee Rating

It was easy to schedule an appointment for routine maintenance. Shay kept me informed about the progress toward completing the work. More

by asbferguson
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

January 25, 2025

Dealership Rating
Employee Rating

Really great pick up and drop off service for my Lincoln. I recently broke my wrist and this just made life easier. More

by JWNTAM
Service Price Transparency
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Recommend Dealer
Yes

January 25, 2025

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Very good service and friendly! Thanks! For you continued great service and being very prompt. More

by ANDREANEWMAN201
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

January 15, 2025

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Staff was friendly, knowledgeable and accurate in their service and interaction with me. I am definitely returning. More

by BILLRICKS54
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

January 10, 2025

Dealership Rating
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It was an oil change. Nothing more nothing less. I woulda saved money and time going to Lube King. My left blinker is not working. I have to go back in three months to g More

by BG00457
Service Price Transparency
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Recommend Dealer
Yes

January 10, 2025

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Service appointment was fast and efficient. I am always pleased to get Shay as the Service Advisor. More

by TXJMC48@SUDDENLINK.NET
Service Price Transparency
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Recommend Dealer
Yes

December 23, 2024

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Great experience. Very pleased with the customer service rep. The apt was easy to make and reschedule due to conflict. More

by bernadetter0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Cowboy Robert Goodman

December 09, 2024

Dealership Rating
Employee Rating

Wrong email address. Please stop emailing me. Thanks y’all! Have a blessed day! Amen More

by tommylyons
Recommend Dealer
No

December 09, 2024

Dealership Rating
Employee Rating

The service was quick, honest and helpful. The team was efficient, clear in communication and kind. More

by Zoe5
Recommend Dealer
Yes
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