Shawnee Ocon
Shawnee Ocon at Norm Reeves Mazda

Shawnee Ocon

Salesperson

Norm Reeves Mazda

1840 E Airport Freeway
Irving, TX 75062

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4 Reviews
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4 Reviews

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4 Reviews of Shawnee Ocon

May 29, 2025

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Loved coming here, everyone was welcoming and friendly. I thought the video and guide made by the technician was great! More

by m52g
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2025

Norm Reeves Mazda responded

Yay! So glad you felt at home and enjoyed the technician’s video guide. Swing by when you're ready for the sequel.

April 17, 2025

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Employee Rating

Albeit coming informed about what price to buy the new car and what is my bottom dollar for my trade and then informing them that this is the deal and no negotiations, they wanted to do the typical waste More

by needyouradvice
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lance Wilson, Salvador Torres

Apr 21, 2025

Norm Reeves Mazda responded

Thank you for sharing your detailed feedback. It’s understandable to feel frustrated when the process doesn’t go as smoothly as expected, especially when clear expectations were communicated. While we're glad the situation was eventually resolved, we recognize how delays and communication gaps can impact your overall experience, and we truly appreciate your patience throughout the process.

April 04, 2025

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They made the process very easy and were very honest as well. Would definitely come back and buy another car here. More

by Dena.greenwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Wimberly

Apr 04, 2025

Norm Reeves Mazda responded

Thanks, Dena! Mark and Shawnee enjoyed working with you, and we wish you the best with your new Mazda. We'd love to see you back when it's time for service, so feel free to request an appointment with us online when the time comes.

March 30, 2025

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Employee Rating

The dealership was great to work with and they had the car I was interested in on the lot. More

by Ken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2025

Norm Reeves Mazda responded

Ken, we’re pleased that you had a smooth experience finding the right car on our lot. Your positive feedback reinforces our commitment to making every interaction straightforward and satisfying. We look forward to serving you again in the future.

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