Shawn Shea

Fantastic experience at Gervais Volkswagen. Friendly, zero-pressure staff, transparent pricing, fast financing, and my 2025 Taos delivery was spotless. Friendly, zero-pressure staff, transparent pricing, fast financing, and my 2025 Taos delivery was spotless. More

by fillipe98 Verified Customer Verified Customer

Report | Print

I have always had a very good experience when dealing with the Gervais service department with the Gervais service department More

by Keithjames83 Verified Customer Verified Customer

Report | Print

Outstanding experience with Savian and Danny! This is my 2nd Taos, it was one of the easiest transactions. They were low on cars on the lot but in less than 2 days they found the car I wanted! Sa This is my 2nd Taos, it was one of the easiest transactions. They were low on cars on the lot but in less than 2 days they found the car I wanted! Savian hooked up cell phone before I left and made sure I was good to go before I left. I absolutely hate the process of buying a car but this was probably the best transaction! More

by babs52267 Verified Customer Verified Customer

Report | Print

It was a great and easy experience. Nick and Liliana worked to my specific needs and delivered quick service within my budget. Nick and Liliana worked to my specific needs and delivered quick service within my budget. More

by Flonzo M. Verified Customer Verified Customer

Report | Print

The best service and employees ive ever experienced at a dealership. Always does everything I need done to my car! dealership. Always does everything I need done to my car! More

by dodgejack9 Verified Customer Verified Customer

Report | Print

Friendly, no pressure, knowable- sales staff A a a a a a a a a a a a More

by obrienf296 Verified Customer Verified Customer

Report | Print

Excellent customer service and pleasant experience. Nick was amazing with communication and explanation as well as encouraging support for future needs. I was very impressed with everyone I came into Nick was amazing with communication and explanation as well as encouraging support for future needs. I was very impressed with everyone I came into contact with between service and parts. More

by rebhoule Verified Customer Verified Customer

Report | Print

I recently purchased my car from this dealership and it was great experience overall. I would like to start with Theo who reached out to me first soon as he saw my inquiry about the car in his inventory. H was great experience overall. I would like to start with Theo who reached out to me first soon as he saw my inquiry about the car in his inventory. He offered a decent discount straight up for a particular car that he had in stock. I was looking for a different color combination which he did not had on hand which is when him and John S committed to finding one for me. It did looked earlier like a bait and switch move by them to just bring me in and try to sell me something what they want to instead of what I needed but they did not. They tried reaching out to their dealer network and were able to arrange the one that I was looking for. I had to follow up for couple of days but they actually delivered to what they promised. They also stuck to the same price they committed during our first call. Next was working with John S, great guy to work with. Communication was on top and he helped me answering every single question I had. He worked closely with me from the trade-in of my existing car to the final registration/inspection of the new one. Though I am not happy with the actual trade-in value of the car that I got offered from them but their commitment to getting the car that I needed made me go with it. Another helpful person on the team is Danny who worked on the finance with me. He dived into all the line level breakdown of the costs and also answered every single follow up question before I was convinced to sign the final paperwork. These are great bunch of people around at the dealership who are focussed on delivering. Would definitely recommend doing business with this group. More

by Frank Verified Customer Verified Customer

Report | Print

Great customer service by all at dealership but the problem with car still exist need to go back problem with car still exist need to go back More

by izzyt292 Verified Customer Verified Customer

Report | Print

Done when they said it would be! In & out by 9:30 am !!! Good, Good In & out by 9:30 am !!! Good, Good More

by LINKY1950 Verified Customer Verified Customer

Report | Print