Started in automotive 20 years ago. Worked as porter, parts delivery drivers, parts counter, service advisor, now service manager. Own a Subaru myself.
Read moreDealership Experience
4 yrs, 1 mo
Industry Experience
23 yrs, 11 mos
99 Reviews
Write a Review99 Reviews of Shawn Murray
February 29, 2024
The car I received had a hubcap that fell off immediately, and once I put in the order through Secor Subaru not only did it take almost two weeks to arrive but it sat with them for an additional immediately, and once I put in the order through Secor Subaru not only did it take almost two weeks to arrive but it sat with them for an additional two days before I even knew it arrived (I had to call several times.) I was also told because I had an infant daughter born literally the day after I purchased the vehicle and the drive would be over a 2 hour round trip that this hubcap would be delivered to me. This is not the case as the story continues to change, how it couldn't possibly be delivered this week because "it's too busy and important of a week" but when I was interested in purchasing the car I got multiple calls back and got information immediately, but once it's a warranty part that they don't make money off of it's a low priority and the customer gets swept in the dust. Very disappointed and will not be doing more business here. More
Other Employees Tagged: David Pricone , Shane Wildes
February 07, 2024
I get nothing but great service at secor subaru from the main office to the service department. The service has been extraordinary. Thank you main office to the service department. The service has been extraordinary. Thank you More
Other Employees Tagged: Anastacia Rebell, Kyle Pullen, Kaitlyn Gray , Austin Dube, Dan Mirles, Rebecca Nutt
February 06, 2024
They were very timely, answered all the questions I had about the service and upcoming things needed to be done on my car. about the service and upcoming things needed to be done on my car. More
Other Employees Tagged: Anastacia Rebell, Kyle Pullen, Kaitlyn Gray , Rebecca Nutt
January 23, 2024
Arrived for my scheduled appointment. Was greeted by a service representative who checked my car in for the scheduled service. The work took over 3 hours to complete. I received a call wh Was greeted by a service representative who checked my car in for the scheduled service. The work took over 3 hours to complete. I received a call when the car was ready More
Other Employees Tagged: Anastacia Rebell, Kyle Pullen, Kaitlyn Gray , Rebecca Nutt
January 19, 2024
all staff in service department were very courteous and helpful especially Ms Rebell with all her communications with us. great to know there is still some wonderful customer service people out there. Seco helpful especially Ms Rebell with all her communications with us. great to know there is still some wonderful customer service people out there. Secor is 'The Best' !!!! More
Other Employees Tagged: Anastacia Rebell, Kyle Pullen, Kaitlyn Gray , Rebecca Nutt
January 16, 2024
Professional, courteous. Work done quickly and efficiently. We always use Secor for our Subaru service! Work done quickly and efficiently. We always use Secor for our Subaru service! More
Other Employees Tagged: Anastacia Rebell, Kyle Pullen, Kaitlyn Gray , Rebecca Nutt
January 01, 2024
They told me I needed new tires. They gave me a quote was didn't satisfy my needs. I found a better price in another place. However, when I went to the other place I found my car did They gave me a quote was didn't satisfy my needs. I found a better price in another place. However, when I went to the other place I found my car didn't come with the wheel lock . I am calling tomorrow to see if you can give me one, or sell it, even when it should have come with the car, but I need it ASAP. More
Other Employees Tagged: Anastacia Rebell, Kyle Pullen, Kaitlyn Gray , Rebecca Nutt, Kaitlyn Gray
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