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Shawn Miller
21 Reviews
Dealership Experience
1 yr
Industry Experience
25 yrs, 7 mos
21 Reviews
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21 Reviews of Shawn Miller
July 09, 2025
Service was excellent. One of the vehicle's air vents was dislodged during service, the tire pressure indicator light was not reset, and the leather seats in the front of t One of the vehicle's air vents was dislodged during service, the tire pressure indicator light was not reset, and the leather seats in the front of the vehicle were dirtied slightly. Reached out to a manager to resolve the issues. The manager, Shawn, responded promptly and had my vehicle picked up from work and the issues resolved quickly before returning the vehicle in immaculate condition. Due to a personal matter the morning of the service, I failed to ensure I had adequate fuel in the tank. The technician Emmett took the vehicle anyway and even added some fuel to ensure I could make it to a gas station after work. I was very impressed by the quality of customer service and compassion even though I put him in a tight spot. I will definitely continue to take my vehicle to Russ Darrow due to the high quality customer service and repairs offered. It speaks highly that an organization recognizes even small errors and goes to such great lengths to fix any issue. More
by Sepulnb
Verified Customer
June 18, 2025
We have always had good service here. The customer service reps are always nice and the technicians know what they are doing. The customer service reps are always nice and the technicians know what they are doing. More
by DOUGLAS53151
Other Employees Tagged: Chauncey Lovett, Maxwell Munsell
June 02, 2025
Great customer service! Definitely went out of their way to make sure everything was done right the first time:) definitely will recommend Definitely went out of their way to make sure everything was done right the first time:) definitely will recommend More
by kellym4534
Other Employees Tagged: Maxwell Munsell, Anthony Rivera
May 20, 2025
Sales was good to work with and friendly. They presented options to keep within our price range. My son was happy with the car he was able to get! They presented options to keep within our price range. My son was happy with the car he was able to get! More
by cmhart7
Other Employees Tagged: Shawn Miller
May 13, 2025
Wonderful experience, was always helped all around. They always answered every question I had every time. They always answered every question I had every time. More
by CONTRERASRICH115
Other Employees Tagged: Kelly Murray
May 07, 2025
This dealership had a large selection of used and new inventory to choose from. Appreciated the low key selling atmosphere and the cleanliness of the facilities. inventory to choose from. Appreciated the low key selling atmosphere and the cleanliness of the facilities. More
by JCKRAUSE
Other Employees Tagged: Gustavo Valenzuela , Angel Arizmendi , sales. 10 stars
May 06, 2025
Arrived before appointment time. They started the work right away. Was done and out very quickly. Great friendly service as usual. They started the work right away. Was done and out very quickly. Great friendly service as usual. More
by SLUKAS7
Other Employees Tagged: Maxwell Munsell
April 29, 2025
I had a great experience. Everyone was so pleasant to work with and answered any questions I had. Everyone was so pleasant to work with and answered any questions I had. More
by EDUCATEDMALE1974
Other Employees Tagged: Chauncey Lovett, AJ Becker, Anthony Rivera
April 26, 2025
Ernesto was fantastic! He was very kind and responsive, but did not pressure us in the least. Very happy with our experience. He was very kind and responsive, but did not pressure us in the least. Very happy with our experience. More
by ADTALBOTT
Other Employees Tagged: Ernesto - sales
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