Shauna Harris

Courtesy Nissan responded

Thank you so much for your kind words! We’re glad to hear that our team provided you with prompt, courteous, and professional service. We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future. Thank you for choosing us!

Courtesy Nissan responded

Thank you so much for your kind words! We’re thrilled to hear that Shauna took great care of you, she truly is an asset to our team. We’re also glad you enjoyed our waiting area and amenities while your vehicle was being serviced. We appreciate you choosing Clay Cooley Nissan Richardson and look forward to seeing you again at your next visit!

Courtesy Nissan responded

Thank you so much for your loyalty and for taking the time to share your experience with us. We truly appreciate your understanding regarding labor costs, and we’re glad to hear that Shauna continues to take great care of you. She’s an excellent advisor, and we’re proud to have her on our team. Thank you for trusting Clay Cooley Nissan of Richardson ( formerly Courtesy) with your vehicle over the years, we look forward to supporting you for many more. Have a wonderful day!

Courtesy Nissan responded

Thank you for sharing your experience! We’re glad everything went smoothly and that our drop-off and pick-up process worked well with your schedule. We appreciate you choosing us and look forward to helping you again whenever you need us. Have a great day!

Courtesy Nissan responded

Thank you for bringing this to our attention. I’m very sorry to hear about the inconvenience you experienced, especially after driving so far for your appointment. That’s not the experience we want for any of our customers. I’d like to look into what happened with the recall information and make sure you get the correct assistance. Please feel free to contact me so we can review the details and help get this resolved for you. You can reach me at 972-792-5657, 469-655-6745, or aduran@comeseeclay.com

Courtesy Nissan responded

Thank you for your feedback and for coming back to see us. I’m sorry for any frustration or concern our recommendations caused. We’d love the opportunity to bring you back in for a complimentary inspection so we can show you everything in person and go over it together. Our goal is to make sure you feel completely confident in the condition of your vehicle and in the information we provide. Please call me at 972-792-5657 or 469-655-6745 or aduran@comeseeclay.com

Courtesy Nissan responded

Thank you so much for the kind words! We truly appreciate you and we’re grateful for customers like you. Our team works hard to make every visit a positive one, and it means a lot to hear your feedback. Wishing you and your family a very Happy Thanksgiving! 🦃🍁 Thank you for choosing us!

Courtesy Nissan responded

Thank you for sharing your experience! We’re happy to hear that Shauna took great care of you and your vehicle once again. It means a lot to us that you continue to trust her and our service team. We truly appreciate you, and we’re always here whenever you need us!

Courtesy Nissan responded

Thank you for sharing your experience! We're so glad to hear that Shauna took great care of you and that your first visit went smoothly. We appreciate your trust and look forward to continuing to serve your maintenance needs here at Clay Cooley Nissan of Richardson (formerly Courtesy Nissan).

Courtesy Nissan responded

Thank you so much for sharing your experience! We’re thrilled to hear Shaun consistently delivers professional, patient, and transparent service. We’ll make sure she sees your kind words, they’ll mean a lot to her. We’re honored to earn your trust with clear communication and no surprises, and we look forward to welcoming you back next time. If you ever need anything, please reach out to me directly at 972-792-5657 or aduran@comeseeclay.com .