Shauna Harris | Page 2

Shawna was amazing. She always makes sure we are satisfied when we leave. That’s the kinda customer service that’s needed in the world today. When something is wrong wit She always makes sure we are satisfied when we leave. That’s the kinda customer service that’s needed in the world today. When something is wrong with your car having a person like Shawna is great to have to make things better. So keep up the great work Shawna you are a huge part in this world thank you so much. More

by t_m_tgirls Verified Customer Verified Customer

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It was great experience that I totally enjoyed. Thank you a worth while experience and for that keep it up. Thank you a worth while experience and for that keep it up. More

by rogersrochelle88 Verified Customer Verified Customer

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Shauna had been phenomenal and extremely helpful/supportive through my entire experience. All of my previously owned vehicles were Chevrolet and I recently purchased a Nissan vehicle and imm helpful/supportive through my entire experience. All of my previously owned vehicles were Chevrolet and I recently purchased a Nissan vehicle and immediately regretted the decision due to having issues that should have been resolved before the vehicle was sold. Shauna is the reason I’d consider ever purchasing another Nissan vehicle. Other Nissan dealers can learn a thing or two from her when it comes to customer service. More

by QS Verified Customer Verified Customer

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Outstanding and very professional! !! What else can I say?.. Shauna is asset too Nissan. She should be REWARDED FOR HER WORK!!! !! What else can I say?.. Shauna is asset too Nissan. She should be REWARDED FOR HER WORK!!! More

by laradclif3 Verified Customer Verified Customer

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Shauna was great. Knowledgeable & gave me great advice on repairs needed now & what can wait. Returned my car with repairs done & car washed. Knowledgeable & gave me great advice on repairs needed now & what can wait. Returned my car with repairs done & car washed. More

by mdlbrown Verified Customer Verified Customer

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Came in to get a screw out of the door in order for me to change the door handle myself, i already knew the diagnoses, the screw was stripped; if they couldn't get the screw out, I would have to basically ta change the door handle myself, i already knew the diagnoses, the screw was stripped; if they couldn't get the screw out, I would have to basically take apart the door or cut through the other side.. I asked Shauna how much will it be to get the screw out she said $150. Came back to pick up the car, they said they weren't able to get the screw out. BUT CHARGED ME $150 TO TELL ME THE THING I ALREADY KNEW: THAT THE SCREW WAS STRIPPED AND THEY WOULD HAVE TO GET IT OUT ANOTHER WAY. Shauna was gone, but the 2 guys there said they would keep my car until that $150 was paid. Wouldn't let us speak to anybody, else. Paid $150 for Nissan to look in the hole at the screw and tell me something I just told them. Did not ask for a diagnostic, I asked for a screw to be taken out. The guy i spoke to when picking it up was rude and doesnt have customer service skills. More

by d.shorkey Verified Customer Verified Customer

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The personnel and dealer as a whole was prompt, courteous and professional. Thank you all and professional. Thank you all More

by lvberry Verified Customer Verified Customer

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Shauna is superb! She is professional, knowledgeable and easy to work with. They waiting room is also nice with plenty of snacks and areas to relax or do work while yo She is professional, knowledgeable and easy to work with. They waiting room is also nice with plenty of snacks and areas to relax or do work while you wait. More

by BISHOPSWORLD Verified Customer Verified Customer

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Labor prices are a bit high but that is the economy these days - Shauna has been a fabulous service advisor and ensures all my services are taken care of and the parts are at a fair price. Have taken my vehi days - Shauna has been a fabulous service advisor and ensures all my services are taken care of and the parts are at a fair price. Have taken my vehicle to Courtesy Nissan for years and will continue to for the life of my vehicle. More

by charmed0890 Verified Customer Verified Customer

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Everything went well. I was able to drop my car off first thing in the morning and picked it up after work. I was able to drop my car off first thing in the morning and picked it up after work. More

by Soubhoney Verified Customer Verified Customer

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