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Shauna Harris
Shauna Harris at Courtesy Nissan

Shauna Harris

Service Advisor

Courtesy Nissan

1777 N Central Expy
Richardson, TX 75080

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4.6
89 Reviews
4.6

89 Reviews

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89 Reviews of Shauna Harris

September 26, 2025

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she was very polite, and worked very well. her explanation was very clear and understandable. More

by wazen317
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Recommend Dealer
Yes
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September 24, 2025

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The most pleasant and professional team ever they explained everything in detail and walked me thru the process of what they are doing to my vehicle More

by nicoleconerly
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Yes
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September 19, 2025

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Good service. Have only brought my car for service here. Have not had any problems with the work More

by msroxie1
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Yes
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Sep 21, 2025

Courtesy Nissan responded

We're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

September 17, 2025

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Very courteous. she was very thoughtful. and attentive to my needs. I would ask for her on my next visit. More

by ogt5055
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Yes
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Sep 18, 2025

Courtesy Nissan responded

Thank you for your kind words! We’re so glad to hear that our team member was courteous, thoughtful, and attentive to your needs. We’ll make sure she sees your feedback, and we look forward to welcoming you back on your next visit!

September 16, 2025

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Shauna was great. Kept me informed and checked every box. Great job guys for everything! More

by mspaschall
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Recommend Dealer
Yes
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Sep 18, 2025

Courtesy Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 09, 2025

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Customer service is very poor. Few of the sales reps I dealt with were ok. I go there because it’s convenient- close to my office. More

by lamborginc2
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Recommend Dealer
No
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Sep 12, 2025

Courtesy Nissan responded

Thank you for sharing your feedback with us. I’m sorry to hear about your experience with our customer service, that’s not the level of care we strive to provide. While I’m glad our location is convenient for you, I’d like the opportunity to make things right and ensure your future visits are much better. Please feel free to reach out to me directly at 972-792-5657, I'd love to turn this experience around for you!

September 08, 2025

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Courtesy Nissan completed my oil change quicker than I expected. The customer service at this dealership is great! More

by Greg
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Johnson

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Sep 11, 2025

Courtesy Nissan responded

Greg, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan Richardson. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 08, 2025

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AMAZING! !! Everyone was friendly, Professional, and Shauna my service writer was incredible!!! I will ONLY take my vehicle to this dealership! More

by Alison B.
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Recommend Dealer
Yes
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Sep 11, 2025

Courtesy Nissan responded

Thank you for taking the time to let us know how we did. We're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan Richardson. We hope you have a great day!

September 01, 2025

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Excellent customer care and service. From the second I walked in till I picked up my car Shana was incredible More

by Alizashmueli
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Recommend Dealer
Yes
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Sep 04, 2025

Courtesy Nissan responded

Thank you so much for your kind words! We’re thrilled to hear that you had such a great experience from start to finish. Shana truly cares about providing excellent customer care, and I’m glad she was able to make your visit such a positive one. We appreciate your feedback and look forward to serving you again in the future!

September 01, 2025

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It was a good experience taking my truck to get work done by kind courteous professional people More

by Ren429166@gmail.com
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Scott Rupert

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Sep 04, 2025

Courtesy Nissan responded

Thank you for sharing your experience with us! We’re glad to hear that our team provided you with kind, courteous, and professional service while taking care of your truck. We truly appreciate your trust in us and look forward to serving you again!

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