Shauna Harris
Shauna Harris at Courtesy Nissan
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Shauna Harris

Service Advisor

Courtesy Nissan

1777 N Central Expy
Richardson, TX 75080

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4.2
22 Reviews
4.2

22 Reviews

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22 Reviews of Shauna Harris

May 14, 2025

Dealership Rating
Employee Rating

clean and efficient. but i didnt get a 21pt inspection at my request because i was in a hurry. can i come back and get that for no charge? More

by denniscavalier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 12, 2025

Dealership Rating
Employee Rating

Service department did not check car for safety. Brakes were faulty and a big liability for dealer. My son could have died if the brakes did not work properly. Sales Manager was uncaring and unap More

by laura9341
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

May 10, 2025

Dealership Rating
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The team at courtesy worked hard to get my repair done before I had to drive 2200 miles to Oregon. More

by paulfanfootball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Adams

May 05, 2025

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Employee Rating

thorough and fast service! !!! have been a customer for at least 10 years, purchased 3 cars More

by cookel13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 09, 2025

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 03, 2025

Dealership Rating
Employee Rating

Had no problems at all. Shauna was a great help. Got an oil change and CVT flush. More

by ADS40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2025

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 25, 2025

Dealership Rating
Employee Rating

I have bought 3 cars from Courtesy, all of which were purchased with the assistance of Jim Dillman. Courtesy's service department took very good care of all my vehicles. More

by stimrmns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2025

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 18, 2025

Dealership Rating
Employee Rating

Courtesy Nissan is fortunate to have Shauna on their team. Excellent communication with minimal wait time. More

by nbennett001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Courtesy Nissan responded

Nbennett001, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 17, 2025

Dealership Rating
Employee Rating

Great service friendly helpfull environment comfortable waiting area Service is great at Nissan Richardson, , don’t make people fill out all Does survey all the time, thanks More

by dorothee_hicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2025

Courtesy Nissan responded

Hello Dorothee_hicks, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 14, 2025

Dealership Rating
Employee Rating

I am so happy and wonderful job appreciated for the good work I like it More

by amelimal2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Rupert, Joe Adams, Micheal Johnson, Robert Schille , Daniel Barajas, Ryan Wright

Apr 16, 2025

Courtesy Nissan responded

Amelimal2015, we are so pleased you enjoyed your visit to Courtesy Nissan!

April 14, 2025

Dealership Rating
Employee Rating

All ways had a good experience. This time was much better because of the service specialist More

by kami388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Rupert, Joe Adams, Micheal Johnson, Robert Schille , Daniel Barajas, Ryan Wright

Apr 16, 2025

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

1

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