Shaun Patterson
Shaun Patterson at Bill Jacobs BMW
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Shaun Patterson

BMW Client Advisor

Bill Jacobs BMW

2495 Aurora Ave
Naperville, IL 60540

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4.9
31 Reviews
4.9

31 Reviews

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31 Reviews of Shaun Patterson

November 16, 2024

Dealership Rating
Employee Rating

Jessica and Shaun were very knowledgeable and kind during the purchasing process. They answered all our questions and the delivery of our car was flawless More

by Laurawitt68
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jessica Presniakovas

Nov 18, 2024

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We are always more than happy to assist you if anything else comes up. Take care!

October 29, 2024

Dealership Rating
Employee Rating

Enjoy working with everyone at Bill Jacobs from sales to service. Customer service is top notch! More

by LG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harry Giaos , Jeff Hulsebus

Nov 14, 2024

Bill Jacobs BMW responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Nov 14, 2024

Bill Jacobs BMW responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 25, 2024

Dealership Rating
Employee Rating

I recently ordered a car from Bill Jacobs BMW, and I couldn’t be happier with the experience. Shaun Patterson and Harry Gianos were honest and made everything clear from the start. Both were extremely k More

by Zoey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harry Giaos

Nov 14, 2024

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

September 20, 2024

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Employee Rating

Jessica Presniakovas, Shaun Patterson and the rest of the team at Bill Jacobs BMW were great to deal with. They were very responsive and were a pleasure to work with. I did a significant amount of research o More

by Philip M.
Recommend Dealer
Yes

Other Employees Tagged: Jessica Presniakovas , Giselle Rico

Nov 14, 2024

Bill Jacobs BMW responded

Philip M., we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

July 25, 2024

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As someone new to the US, I had a fantastic experience at Bill Jacobs BMW. Jonathan, Shaun, Kelly, April, and JJ went above and beyond to help me find a car I love. Their professionalism and dedication made More

by Jacobus.Berner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Alder, Jonathan Mathew , April, Kelly, JJ

Jul 26, 2024

Bill Jacobs BMW responded

Hi Jacobus, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! Thanks again for the recommendation, and have an amazing day!

March 25, 2024

Dealership Rating
Employee Rating

Shaun was a pleasure to work with, both honest and transparent through the entire process. More

by Adam R.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2024

Bill Jacobs BMW responded

Hi Adam, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We do hope we can be of assistance in the future. Take care!

March 23, 2024

Dealership Rating
Employee Rating

Overall a great experience with Bill Jacobs. I highly recommend Bill Jacobs and I will continue to come here for years to come. The entire staff made the car leasing experience second to none. S More

by Nate L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Trax

Mar 25, 2024

Bill Jacobs BMW responded

Hi Nate, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Mar 26, 2024

Bill Jacobs BMW responded

Hi Nate, thank you for taking the time to leave a review for us at Bill Jacobs BMW. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

January 16, 2024

Dealership Rating
Employee Rating

I worked with Shaun Patterson on the purchase of a new (custom ordered) vehicle. Shaun did a great job of explaining my opportunity and assisted in picking out the options that were best suited for what More

by MW1
Recommend Dealer
Yes
Jan 17, 2024

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. We hope you have a great day!

January 04, 2024

Dealership Rating
Employee Rating

Just bought my second vehicle from Bill Jacobs BMW, and I have to give a big shoutout to Shaun Patterson. His professionalism and expertise made the entire experience positive. i've got what i want and pai More

by Sal
Recommend Dealer
Yes

Other Employees Tagged: Mike Alder

Jan 06, 2024

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Thanks for the recommendation, and have an amazing day!

Jan 06, 2024

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Thanks again for the recommendation and have an amazing day!

December 15, 2023

Dealership Rating
Employee Rating

My service advisor Brendon Chervinko was very knowledgeable and knew exactly what my BMW needed to keep running like new. Appreciate his efforts! More

by Ivan.flores74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brendon Chervinko

Dec 16, 2023

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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