Sharon Tyler

We had an excellent experience with Mercedes-Benz of Sudbury. Jonny and Dynae were great to work with. Dynae was responsive and worked diligently to find the exact vehicle we were looking for. She w Sudbury. Jonny and Dynae were great to work with. Dynae was responsive and worked diligently to find the exact vehicle we were looking for. She was great at communicating and managing expectations regarding process and delivery. Jonny was incredibly friendly and had a fantastic breadth knowledge of Mercedes (and all cars alike). Once the vehicle was ready for pickup, he ensured that all users were appropriately setup on all apps and systems (Mercedes Me Connect, EZ Pass, etc.). He then walked us through the functionality of both the phone and car-related technologies and features, answering each question with exacting detail. I ended up working with Jonny for nearly 3 hours on pick up day and felt very confident knowing the features of my vehicle upon driving off the lot. The experience and service he provides to clients should not be understated nor overlooked. I would highly recommend this pair and Mercedes-Benz of Sudbury. More

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Jonny is truly well versed in everything Mercedes. He has a very pleasant teaching manner and answers questions well. I’m SO glad I spent time with Jonny and learned a great deal. Don’t let that resou He has a very pleasant teaching manner and answers questions well. I’m SO glad I spent time with Jonny and learned a great deal. Don’t let that resource out of your sight, Mercedes Benz of Sudbury!! More

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I had a great hassle free buying experience. When I walked in, I was greated by the lovely Mrs. Sharon. Jay Tang did a great job showing me around. He showed me the different cars and had great When I walked in, I was greated by the lovely Mrs. Sharon. Jay Tang did a great job showing me around. He showed me the different cars and had great knowledge. Once I knew the car that I wanted, he was great in getting the deal set up. The manager, Mike Yousif made the purchase process very easy without the annoying going back and forth to "check with my manager." I was so impressed that i putchased the car that day. I am very happy with my purchase experience. The product specialist, Johnny Pham was amazing! His knowledge of the car was incredible. He did a great job teaching me real world uses of the complicated car. I was somewhat scared of the car as I had to take my eyes off the road constantly to make adjustments. Johnny showed me how to use the built in systems to easily make the changes. I am so glad that I went back to do the training! More

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Overall me and my wife had a great car purchasing experience at Mercedes- Benz of Sudbury. They had a great professional approach for sales and they work for great customer satisfaction. Howard Rosen experience at Mercedes- Benz of Sudbury. They had a great professional approach for sales and they work for great customer satisfaction. Howard Rosenberg had a professional and sincere approach to us which made us buy the car from Mercedes comparing to other brands. All the staff in the shop including Sharon in the front desk were very helpful and approachable. Jonny Pham did a fantastic job explaining all the features of the car. Yatin did a great job with financial aspects of the purchase. Thank you! More

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Dealing with Johny was excellent . He spent over two hours helping me understand and learn my vehicle . If i didn’t understand something he would go back and explain it again. Great cu He spent over two hours helping me understand and learn my vehicle . If i didn’t understand something he would go back and explain it again. Great customer service and attitude. The dealership is very luck to have him as well as Steve Boston who sold me the vehicle These two individuals are the reason that i will make Sudbury Mercedes my only dealership in the fiture! More

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My experience with Sudbury Mercedes dealership was excellent and pleasant as usual and this was my third car I buy through this dealership. What makes my experience special is working with people like excellent and pleasant as usual and this was my third car I buy through this dealership. What makes my experience special is working with people like Jonny Pham who exceeded my expectations in the session I had with him explaining the car, Jonny have a photographic memory and he breezed through the features of the cars. He knows his stuff. He explained to me the advanced features that I wouldn’t have discovered on my own. People like Jonny or Howard Rosenberg in Sales or in management like Mike, Andrew,Chris and Fahad makes my experience with this dealership always exceeds my expectations. I don’t want to forget the finance team who went above and beyond to get me an excellent rate or the nice lady at the reception Who always treated me with a great smile. Thank you and I look forward to healthy years to pick my forth car from them. They got me as a repeat customer, Mercedes keeps blowing every competition away with their innovative reliable cars. More

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Maddie online bdc Vito sales Yatin finance Jonny product specialist Fahad GM The team was great. I can’t believe how good of an experience it was. I left my Tesla for the ANGEQE SUV. What a great product specialist Fahad GM The team was great. I can’t believe how good of an experience it was. I left my Tesla for the ANGEQE SUV. What a great choice I made. I used to be an AMG owner years ago and I’m glad to be back. Can’t explain how great of an experience it was thank you More

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We had a recent car buying experience at Mercedes-Benz of Sudbury. Chris Leigh was our Salesman, Niko Qirjazo was the Sales Manager and Josue Bulux was the Finance Associate. This was our second car buying Sudbury. Chris Leigh was our Salesman, Niko Qirjazo was the Sales Manager and Josue Bulux was the Finance Associate. This was our second car buying experience at the dealership. It was an excellent experience. Chris was engaging, extremely helpful and very knowledgeable. We didn't feel any pressure but he made us excited about the vehicle and happy to do business with the dealership. Niko couldn't do enough to assist us and Josue was also very accommodating. From the time we entered this beautiful facility, everyone from the Receptionist (Sharon) to the Sales Associate to the Sales Manager and the Finance Associate made us feel glad to be there. The service was impeccable. We felt like we were the most important sale they had that day. It is remarkable when you can get that feeling from everyone that you deal with. We returned at a later date and met with Jonny Pham for a tutorial on the many features of our new car. He spent several hours with us and we never felt rushed. He was thorough and amazingly skilled. The experience with Jonny Pham was unlike any other tutorial we had ever had. He went above and beyond. Thank you Mercedes of Sudbury. More

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I received the most comprehensive and relatable review of my Mercedes EQS, Jonny Pham takes his time, has unbelievable patience (needed it for me because this was all new!) and took extra time to take care o my Mercedes EQS, Jonny Pham takes his time, has unbelievable patience (needed it for me because this was all new!) and took extra time to take care of problems I was having with customer service with an outside company and resolving them. Way over and above my expectations, I am delighted with the service I received and a special shout out to Sharon Tyler who coordinated and listened to my initial call to MB Sudbury! Thank you!!! More

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Jonny was excellent. He explained everything in an easy to understand way- he was extremely patient with me despite my lack of technological savvy. The session was extens He explained everything in an easy to understand way- he was extremely patient with me despite my lack of technological savvy. The session was extensive but Jonny kept it interesting and went over so many aspects of my car that were relevant to my everyday usage. I definately recommend Jonny and Mercedes Benz of Sudbury! More

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