Jonny Pham
Jonny Pham at Mercedes-Benz of Natick

Jonny Pham

Product Specialist

Mercedes-Benz of Natick

253 North Main St
Natick, MA 01760

5.0
671 Reviews
5.0

671 Reviews

Write a Review

671 Reviews of Jonny Pham

May 14, 2024

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Employee Rating

Jonny Pham provided outstanding service. He Is pleasant and very helpful. I have had my car for five years already and had never been able to deal with the technology in my car. Jonny was t More

by ccahill
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2024

Mercedes-Benz of Natick responded

Christine, we're so glad to know that Jonny was able to help you understand the technology in your vehicle! It's always our goal at Mercedes-Benz of Natick to provide outstanding service and make things as clear as possible for our customers. Thanks for sharing this positive feedback!

May 13, 2024

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Employee Rating

Jonny is extremely knowledgable and a fantastic teacher! It was so helpful to have him give us a tutorial. He was very patient and thorough. I can't recommend him enough! More

by shelleyfield415
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vito Argote

May 14, 2024

Mercedes-Benz of Natick responded

Hi Shelly! We're so glad to know that Jonny was able to provide you with a thorough tutorial at Mercedes-Benz of Natick. We appreciate your recommendation and we'll make sure he gets the recognition he deserves!

May 10, 2024

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Employee Rating

My experience at the dealership was absolutely outstanding, all thanks to the exceptional service provided by Yatin, Vito, and Jonny. Vito was not just helpful but incredibly patient, ensuring th More

by amitkumarsharma.ec
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vito Argote, Yatin Kamble

May 10, 2024

Mercedes-Benz of Natick responded

We're delighted to know that our team at Mercedes-Benz of Natick provided you with an outstanding experience. It's great to see how much you appreciated the patience, transparency and meticulousness from everyone involved in your purchase process. Thanks for recommending us!

May 10, 2024

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Employee Rating

Jonny was friendly and very knowledgeable. He taught my husband and me so many things about our new car. We were so impressed by all his knowledge and enthusiasm. He had done an incredible job More

by Sena Kwun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Scrymgeour, Kolls Oloko

May 13, 2024

Mercedes-Benz of Natick responded

Sena, we're delighted to know that Jonny was able to provide you with such a thorough and informative experience at Mercedes-Benz of Natick. Thank you for your kind words! Enjoy the new car!

May 09, 2024

Dealership Rating
Employee Rating

Very well run dealership - sales, service, the property, etc. All staff is very professional and well trained. More

by Rob
Service Communication
Recommend Dealer
Yes
May 10, 2024

Mercedes-Benz of Natick responded

Rob, we appreciate your kind words about our team at Mercedes-Benz of Natick. We strive to provide a top-notch experience for all customers and it's great to know you felt that during your visit!

May 07, 2024

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Employee Rating

Setting up MercedesMeConnect was not as simple as one would think, however, Jonny was able to walk me through the process and complete the connection. Charles S mediated the process and followed up to en More

by RCaron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Scrymgeour, Kolls Oloko

May 08, 2024

Mercedes-Benz of Natick responded

Hi R Caron! We're glad to know that Jonny and Charles were able to assist you with the MercedesMeConnect setup at Mercedes-Benz of Natick. Thanks for sharing your experience, we appreciate it!

May 06, 2024

Dealership Rating
Employee Rating

Jonny is very personable and does a great job explaining things, though we didn’t have enough time he was willing to reschedule or come to my home. My overall experience was ruined by the fact that the s More

by Disappointed
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
May 06, 2024

Mercedes-Benz of Natick responded

We take health and wellbeing very seriously, especially during these times, so it's concerning to see this feedback. I would like the opportunity to discuss this further with you directly in order for us to understand what happened here better and make things right if possible. Please reach out at your earliest convenience - Thank you, Fahad Arshad - General Manager - farshad@herbchambers.com

May 06, 2024

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Employee Rating

Chris and Jonny gave me a fantastic experience and tutorial on my S Class. Great instructor and informative lesson offered by Jonny. Chris was my sales person very consistent with follow up and glad h More

by abdo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Leigh

May 07, 2024

Mercedes-Benz of Natick responded

Abdo, we're delighted to know that Chris and Jonny provided you with a fantastic experience at Mercedes-Benz of Natick. We hope you enjoy every ride in your S Class!

May 06, 2024

Dealership Rating
Employee Rating

Jonny is extremely knowledgeable and taught me so many things about my new car that I never knew about. He was also so kind and patient with me while I was getting the hang of everything. He is simply the More

by Mira J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Boston

May 07, 2024

Mercedes-Benz of Natick responded

Mira, we're so glad to know that Jonny was able to help you get acquainted with your new car at Mercedes-Benz of Natick. It's great hearing about his patience and kindness! Enjoy the ride in your new vehicle!

May 04, 2024

Dealership Rating
Employee Rating

I was so impressed with his knowledge and he explained so much to me I did not realize. He came to my home which is excellent service! More

by Janet.sullivan24
Recommend Dealer
Yes

Other Employees Tagged: Francisco Roblebo

May 06, 2024

Mercedes-Benz of Natick responded

Janet, we're delighted to know you were impressed with the knowledge and service provided by our team at Mercedes-Benz of Natick. We always strive for excellence! Thank you for your review.

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