Shaon Simpson
Service Advisor
Jannell Ford of Hanover
2000 Washington Street Route 53
Hanover, MA 02339
Dealership Experience
9 yrs, 8 mos
Industry Experience
24 yrs, 3 mos
Specialties & Trainings
MASTER CERTIFIED FORD SERVICE ADVISOR
49 Reviews
Write a Review49 Reviews of Shaon Simpson
November 25, 2024
I don’t have confidence in service and lacks efficiency. Though I had booked an appointment, they were unable to fulfill job in a reasonable timeframe. Though I had booked an appointment, they were unable to fulfill job in a reasonable timeframe. More
Other Employees Tagged: Shawn Hillegass , Lucas
November 21, 2024
The best service department. Always kind and helpful. They keep the vehicles clean. So thank you Always kind and helpful. They keep the vehicles clean. So thank you More
Other Employees Tagged: Shawn Hillegass
July 30, 2024
Excellent customer service. Goes the extra mile to assist and support customers. I am M Very happy to be a customer. Goes the extra mile to assist and support customers. I am M Very happy to be a customer. More
Other Employees Tagged: Shawn Hillegass, Jillian Clapp, Edward Clark, Charlie Seibert
June 17, 2024
What a great experience Have bought multiple cars from Jannel ford Great people Rob was great very easy to deal with and very respective of my wife and I took his time Very happy Jannel ford Great people Rob was great very easy to deal with and very respective of my wife and I took his time Very happy More
Other Employees Tagged: Rob Sylvia, Wilfredo Bermudez, Edward Clark
May 02, 2024
Jannell Ford is outstanding, great people to deal with for a purchase and outstanding service department. I've been a customer for 20 years having purchased a number of cars and trucks over the years and for a purchase and outstanding service department. I've been a customer for 20 years having purchased a number of cars and trucks over the years and would not go anywhere else. Any issues are dealt with promptly and fairly. I've dealt with a lot of dealers of other manufacturers and nothing compares to Jannell. You will be happy you bought your Ford from them More
Other Employees Tagged: William Roderick, Bill Pellagrini, Wilfredo Bermudez , Eddie
February 08, 2024
Overseeing a large fleet of vehicles of different makes and models, I can always count on the Service Advisors at Jannell! Shaon, Ben, and Ariel have been excellent handling all my my fleet needs! They g and models, I can always count on the Service Advisors at Jannell! Shaon, Ben, and Ariel have been excellent handling all my my fleet needs! They go above and beyond to get my vehicles serviced with fast turn around times and when running a fleet I can't afford to have vehicles down. The remote service they also offer has been a game changer for my fleet as well. No matter what I send their way, they handle it. I highly recommend Jannell Ford for all your service needs. B. Steiger More
Other Employees Tagged: Shawn Hillegass , Ariel Diaz, Ben Lee
February 04, 2024
Always helpful with our constant needs to provide transportation to the people we provide services to. It's been a lasting relationship going back 20 plus years. transportation to the people we provide services to. It's been a lasting relationship going back 20 plus years. More
Other Employees Tagged: William Roderick, Jack Bresnahan, Shawn Hillegass, Harry McDougall, Rob Sylvia, Jillian Clapp, William Hoyle, DINA SAOUD, Michael Mullin
October 16, 2023
Jannell provided me with the best possible deal. Around. This is my 3rd leased truck with them and I can always rely on good customer friendly service. I purchase the maintenance package and have t Around. This is my 3rd leased truck with them and I can always rely on good customer friendly service. I purchase the maintenance package and have trouble-free service for 3 years. It is not always about the initial price, but with the number of cars around today, a relationship with a reliable and honest dealer is worth a lot. More
Other Employees Tagged: William Roderick, Jack Bresnahan, Shawn Hillegass, Harry McDougall, Jillian Clapp, Wilfredo Bermudez , Benjamin Lee
September 13, 2023
Great service managers and happy with service completed! Even chatted with sales while I was waiting and got some info on new vehicles. Even chatted with sales while I was waiting and got some info on new vehicles. More
Other Employees Tagged: Shawn Hillegass , David Smith