Shaon Simpson
Shaon Simpson at Jannell Ford of Hanover
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Shaon Simpson

Service Advisor

Jannell Ford of Hanover

2000 Washington Street Route 53
Hanover, MA 02339

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4.7
49 Reviews

Dealership Experience

9 yrs, 8 mos

Industry Experience

24 yrs, 3 mos

Specialties & Trainings

MASTER CERTIFIED FORD SERVICE ADVISOR

4.7

49 Reviews

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49 Reviews of Shaon Simpson

November 25, 2024

Dealership Rating
Employee Rating

I don’t have confidence in service and lacks efficiency. Though I had booked an appointment, they were unable to fulfill job in a reasonable timeframe. More

by dmmdch3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shawn Hillegass , Lucas

November 21, 2024

Dealership Rating
Employee Rating

The best service department. Always kind and helpful. They keep the vehicles clean. So thank you More

by Abumpy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hillegass

November 20, 2024

Dealership Rating
Employee Rating

Great service, very accommodating, Shaon was a pleasure to deal with, kept me informed and ready on time. More

by jmcnamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 30, 2024

Dealership Rating
Employee Rating

Excellent customer service. Goes the extra mile to assist and support customers. I am M Very happy to be a customer. More

by ThomasjphairTom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 17, 2024

Dealership Rating
Employee Rating

What a great experience Have bought multiple cars from Jannel ford Great people Rob was great very easy to deal with and very respective of my wife and I took his time Very happy More

by Shanahanscott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 02, 2024

Dealership Rating
Employee Rating

Jannell Ford is outstanding, great people to deal with for a purchase and outstanding service department. I've been a customer for 20 years having purchased a number of cars and trucks over the years and More

by JH
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes

February 08, 2024

Dealership Rating
Employee Rating

Overseeing a large fleet of vehicles of different makes and models, I can always count on the Service Advisors at Jannell! Shaon, Ben, and Ariel have been excellent handling all my my fleet needs! They g More

by bsteiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hillegass , Ariel Diaz, Ben Lee

February 04, 2024

Dealership Rating
Employee Rating

Always helpful with our constant needs to provide transportation to the people we provide services to. It's been a lasting relationship going back 20 plus years. More

by Vgreenwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 16, 2023

Dealership Rating
Employee Rating

Jannell provided me with the best possible deal. Around. This is my 3rd leased truck with them and I can always rely on good customer friendly service. I purchase the maintenance package and have t More

by esunglee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 13, 2023

Dealership Rating
Employee Rating

Great service managers and happy with service completed! Even chatted with sales while I was waiting and got some info on new vehicles. More

by Scott W
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Hillegass , David Smith

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