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Shannon Dillman
Shannon Dillman at Button CDJR

Shannon Dillman

Service Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

4.8
296 Reviews
4.8

296 Reviews

Write a Review

296 Reviews of Shannon Dillman

January 20, 2025

Dealership Rating
Employee Rating

The young lady that helped me was very informative and kept me up-to-date with what was going on with my vehicle. More

by kiaraally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mari Whaley

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Jan 31, 2025

Button CDJR responded

Thank you for sharing your positive experience! We truly value clear communication with our customers, and it’s great to know she made a difference during your visit. If you need anything else, feel free to reach out!

January 18, 2025

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Employee Rating

Happy to get an appointment for oil changes, better than setting in line for a long time. More

by gmdixon3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow, Mari Whaley, Garritt Stryker, Kolton Sandefur, Erika Tobin

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Feb 21, 2025

Button CDJR responded

We’re so glad to hear that you were able to get an appointment for your oil change without the long wait! We aim to make the process as convenient as possible, and it's great to know that worked out for you. We look forward to helping you again soon!

January 17, 2025

Dealership Rating
Employee Rating

Good service Got my truck done in a timely manner She kept posted on the progress on my truck. More

by pgreeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Belt

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Feb 21, 2025

Button CDJR responded

Thank you for sharing your experience! We're so glad to hear that the service was timely and that you were kept informed throughout the process. We appreciate your feedback and look forward to assisting you again with your truck in the future!

January 17, 2025

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Employee Rating

I appreciate them getting me in and they said they would and getting my car her wrist and back to me on time. They did a great job. More

by jdavidson6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garritt Stryker

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Feb 21, 2025

Button CDJR responded

Thank you for your kind words! We're so glad to hear that we were able to get your car in and out on time as promised. It’s great to know you were happy with the job we did. We appreciate your trust and look forward to helping you again in the future!

January 16, 2025

Dealership Rating
Employee Rating

Shannon was most friendly and knowledgeable. Made me Almost feel like I was at a resort, not a service department. I also feel that the whole staff went above and beyond accommodating, my knees More

by ljpatrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 07, 2025

Button CDJR responded

Thank you for the wonderful review! We're so glad Shannon made your experience feel more like a resort than a service department. It’s great to hear that our team went above and beyond to accommodate your needs. We truly appreciate your feedback and look forward to serving you again!

January 15, 2025

Dealership Rating
Employee Rating

The people in the service department are great. The sales side of the dealership is OK. More

by downeyjf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garritt Stryker, Erika Tobin

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Mar 07, 2025

Button CDJR responded

Thank you for your feedback! We're happy to hear that you had a great experience with our service department. We’ll also take note of your thoughts on the sales side to continue improving. If you ever need anything in the future, we’re here to help!

January 14, 2025

Dealership Rating
Employee Rating

Erica is a very good employee for button motors she took care of me professionally More

by jegalindo
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Garritt Stryker, Erika Tobin

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Mar 07, 2025

Button CDJR responded

Thank you for the great feedback! We're glad to hear that Erica took excellent care of you and provided professional service. We truly appreciate your kind words and are lucky to have her on our team!

January 13, 2025

Dealership Rating
Employee Rating

Everyone was wonderful to deal with. They all go above and beyond allow my expectations More

by nathanhouk2987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Lupoi, Chris Belt, Jamie Hansen, Tim Sweeden, Jada Critchlow, David Buckler, Mari Whaley, Michael Clifton, Erika Tobin

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Mar 07, 2025

Button CDJR responded

Thank you for the fantastic review! We’re thrilled to hear that our team went above and beyond to meet your expectations. We truly appreciate your kind words and look forward to serving you again in the future!

January 11, 2025

Dealership Rating
Employee Rating

Mark made my purchase seamless! !! Thank you for helping me Mark! The Buttons sales team always rocks! More

by shannonlea73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Lupoi, Chris Belt, Jamie Hansen, Miranda Armstrong, David Buckler

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Mar 07, 2025

Button CDJR responded

Thank you for the fantastic review! We're so glad Mark made your purchase seamless, and we appreciate your kind words about our sales team. We'll be sure to pass along your thanks to Mark. We look forward to working with you again in the future!

January 10, 2025

Dealership Rating
Employee Rating

Feeling quite frustrated with Buttons as myself, along with numerous friends and family members, have been given the run around with the service dept. We’ve had to involve managers on more than one occasi More

by jboyce09
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jan 31, 2025

Button CDJR responded

We sincerely apologize that the product didn’t meet your expectations. We value your input and will review internally. Please contact us directly at mike.lupoi@drivechariot.com, and we'll be happy to assist you.

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