Shannon Dillman
Shannon Dillman at Button CDJR

Shannon Dillman

Service Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

4.8
297 Reviews
4.8

297 Reviews

Write a Review

297 Reviews of Shannon Dillman

May 22, 2025

Dealership Rating
Employee Rating

I had an appointment for a oil change - Shannon Got me in and out quickly and everything was great. When I work with Shannon I have confidence the job will be done right and efficiently. Shannon was not i More

by jb1272
Service Price Transparency
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Recommend Dealer
Yes

May 21, 2025

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Very fast and and very nice, enjoyed the great customer service at this location. Will definitely recommend to anyone More

by dave.christman
Service Price Transparency
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Recommend Dealer
Yes
May 21, 2025

Button CDJR responded

Thank you for your kind words! We’re thrilled to hear you enjoyed the fast and friendly service. Your recommendation means a lot to us, and we look forward to serving you and your friends again soon!

May 20, 2025

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Excellent very quick. . Very informative and very good Quality. Service kept us informed and did all we asked. Very Pleasant! More

by jonaanders26
Service Price Transparency
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Recommend Dealer
Yes
May 21, 2025

Button CDJR responded

Thank you for your wonderful feedback! We’re delighted to hear that our team provided quick, informative, and high-quality service while keeping you informed every step of the way. It’s great to know you had a pleasant experience with us!

May 15, 2025

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Shannon, as always, went above and beyond helping me get my issues resolved. Her professionalism is not only appreciated, she is a credit to your organization. More

by Tony8642
Service Price Transparency
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Recommend Dealer
Yes
May 21, 2025

Button CDJR responded

Thank you so much for your kind words about Shannon! We’re always striving to provide the best service possible. If there’s anything we can do to earn a 5-star review from you next time, please don’t hesitate to let us know!

May 12, 2025

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Employee Rating

I love them all I love love love Shannon. And everyone is so kind. They make me feel like part of their family More

by kungerer3
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman

May 21, 2025

Button CDJR responded

Thank you so much for your wonderful words! We’re thrilled to hear you feel like part of our family—that’s exactly how we want every customer to feel. Shannon and the whole team truly appreciate your love and kindness!

May 10, 2025

Dealership Rating
Employee Rating

Good service writer. Shannon always takes care if me whenever I have a problem. Thank you Shannon More

by jes50
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nick Kersey

May 12, 2025

Button CDJR responded

Hi, thank you for your 5-star review. We appreciate you!

May 09, 2025

Dealership Rating
Employee Rating

Button Service was AWESOME. The advisors took great care of me, and got my issues resolved as promised. I had a very enjoyable experience. More

by whodey93
Service Price Transparency
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Recommend Dealer
Yes
May 12, 2025

Button CDJR responded

Hi, thank you for your 5-star review. We appreciate you!

May 08, 2025

Dealership Rating
Employee Rating

Shannon Dillman has been my service advisor since around 2007 and has always taken nothing but the best care of me. I’ve never had any incident where I was not treated top-notch always placing my needs and More

by lynda_lou07
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow, Garritt Stryker

May 12, 2025

Button CDJR responded

Hi, thank you for your 5-star review. We appreciate you!

May 07, 2025

Dealership Rating
Employee Rating

Shannon kept me well informed and was very pleasant to work with. She deserves raise More

by sherrysumner1968
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Garritt Stryker

May 12, 2025

Button CDJR responded

Hi, thank you for your 5-star review. We appreciate you!

April 24, 2025

Dealership Rating
Employee Rating

Unhappy with my vehicle repair and how I still have the issue unresolved after 2 years More

by mitwrigh
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Apr 24, 2025

Button CDJR responded

Hello, we'd like the chance to make it right. Please email our Service Manager, Mari Whaley at mari.whaley@drivechariot.com. Thank you!

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