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Shannon Dillman
Shannon Dillman at Button CDJR

Shannon Dillman

Service Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

4.8
297 Reviews
4.8

297 Reviews

Write a Review

297 Reviews of Shannon Dillman

April 24, 2025

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Employee Rating

Good service, haven't had a bad experience yet. Keep up the good work! KEN More

by knewell6102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow, Mari Whaley, Garritt Stryker, Kolton Sandefur, Linda Simpson

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April 24, 2025

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Employee Rating

Unhappy with my vehicle repair and how I still have the issue unresolved after 2 years More

by mitwrigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Belt, Miranda Armstrong, Jada Critchlow, David Buckler, Mari Whaley, Garritt Stryker, Kolton Sandefur , Erika Tobin

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Apr 24, 2025

Button CDJR responded

Hello, we'd like the chance to make it right. Please email our Service Manager, Mari Whaley at mari.whaley@drivechariot.com. Thank you!

April 24, 2025

Dealership Rating
Employee Rating

I always take my Dodge's to Button's. Shannon is great to work with and no one touches my cars other than Chris Ingle. More

by apple_scruff_59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kolton Sandefur , Chris Ingle

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Apr 24, 2025

Button CDJR responded

Thank you for your 5-star review with us. We appreciate you! Shannon and Chris are great assets to our team!

April 24, 2025

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Employee Rating

Shannon was pleasure to work with. I had come in with a complaint about and earlier experience and she was able to handle the situation. More

by mark.gollner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

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March 21, 2025

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Employee Rating

Everyone was friendly and made ordering my Wagoneer easy. I would highly recommend Button Dodge. More

by N225175
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Olsen, Jada Critchlow, Garritt Stryker

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Apr 03, 2025

Button CDJR responded

That’s awesome to hear! It sounds like Button Dodge really made the process smooth and hassle-free for you. A Wagoneer is such a great choice—congrats on the new ride! I’m sure you’re going to love it. Thanks for sharing your experience!

January 20, 2025

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Employee Rating

The young lady that helped me was very informative and kept me up-to-date with what was going on with my vehicle. More

by kiaraally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mari Whaley

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Jan 31, 2025

Button CDJR responded

Thank you for sharing your positive experience! We truly value clear communication with our customers, and it’s great to know she made a difference during your visit. If you need anything else, feel free to reach out!

January 18, 2025

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Employee Rating

Happy to get an appointment for oil changes, better than setting in line for a long time. More

by gmdixon3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow, Mari Whaley, Garritt Stryker, Kolton Sandefur , Erika Tobin

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Feb 21, 2025

Button CDJR responded

We’re so glad to hear that you were able to get an appointment for your oil change without the long wait! We aim to make the process as convenient as possible, and it's great to know that worked out for you. We look forward to helping you again soon!

January 17, 2025

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Employee Rating

Good service Got my truck done in a timely manner She kept posted on the progress on my truck. More

by pgreeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Belt

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Feb 21, 2025

Button CDJR responded

Thank you for sharing your experience! We're so glad to hear that the service was timely and that you were kept informed throughout the process. We appreciate your feedback and look forward to assisting you again with your truck in the future!

January 17, 2025

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Employee Rating

I appreciate them getting me in and they said they would and getting my car her wrist and back to me on time. They did a great job. More

by jdavidson6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garritt Stryker

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Feb 21, 2025

Button CDJR responded

Thank you for your kind words! We're so glad to hear that we were able to get your car in and out on time as promised. It’s great to know you were happy with the job we did. We appreciate your trust and look forward to helping you again in the future!

January 16, 2025

Dealership Rating
Employee Rating

Shannon was most friendly and knowledgeable. Made me Almost feel like I was at a resort, not a service department. I also feel that the whole staff went above and beyond accommodating, my knees More

by ljpatrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 07, 2025

Button CDJR responded

Thank you for the wonderful review! We're so glad Shannon made your experience feel more like a resort than a service department. It’s great to hear that our team went above and beyond to accommodate your needs. We truly appreciate your feedback and look forward to serving you again!

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