Shannon Dillman
Shannon Dillman at Button CDJR

Shannon Dillman

Service Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

4.8
396 Reviews
4.8

396 Reviews

Write a Review

396 Reviews of Shannon Dillman

December 08, 2025

Dealership Rating
Employee Rating

The promptness on resolving the issues with towing the vehicle and correcting the problem on my vehicle is greatly appreciated. More

by tonyandkids
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 05, 2025

Dealership Rating
Employee Rating

Shannon is always great to work with. She’s very knowledgeable and very understanding. I really appreciate all her help. More

by grumpyd2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2025

Button CDJR responded

Thank you for your 5-star review! We appreciate it!

December 04, 2025

Dealership Rating
Employee Rating

Awesome service awesome service service service service service service service service service service service service More

by bruce.stanley86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2025

Button CDJR responded

Thank you for your 5-star review! We appreciate it!

December 02, 2025

Dealership Rating
Employee Rating

I like going to buttons because of the good service and they they get you in and out in a timely manner More

by ricgal58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2025

Button CDJR responded

Thank you for your 5-star review! We appreciate it!

December 01, 2025

Dealership Rating
Employee Rating

Always take good care of of my family! ! Always kind and knowledgeable. They take the time to make sure it’s all ok!! More

by loudermilkrobinl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Button CDJR responded

Thank you for the wonderful review! We appreciate you so much!

November 25, 2025

Dealership Rating
Employee Rating

The whole process was easy. I got an oil change and bought the 3Xs $200 bundle. More

by TAMBAM12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2025

Button CDJR responded

We are happy to hear this! Thank you!

November 17, 2025

Dealership Rating
Employee Rating

Lug nut fell off my vehicle damaged my rim coltan Said i cost him $500.00 because of my review.. If yore service department will not take accountability for poor service and blames customers for calling More

by toddven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 17, 2025

Button CDJR responded

Hello, we apologize for your negative experience with us. Our service manager, Mari, is looking into this situation and will be in touch.

November 17, 2025

Dealership Rating
Employee Rating

Buttons has an amazing service dep. Eveyone is very professional. The work they do is always right on. More

by ricgal58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2025

Button CDJR responded

Thank you for the review! We are glad you always have a good experience with us!

November 17, 2025

Dealership Rating
Employee Rating

They are completely customer oriented and do everything they can to insure the customer is always right. I have been very pleased with Shannon's knowledge and expertise about her job and representing Butto More

by gbbrittain
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Nov 17, 2025

Button CDJR responded

Wow! Thank you so much for the review! We are glad you enjoyed your experience!

November 14, 2025

Dealership Rating
Employee Rating

Issues being addressed were not resolved due to unable to repeat them. The infotainment issue is still ongoing periodically and needs to be addressed. More

by culpy1962
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman

Nov 17, 2025

Button CDJR responded

Hello, we apologize for your negative experience with us. Our service manager, Mari, is looking into this situation and will be in touch.

1
...

Dealership Inventory (323 Vehicles)

new 2026 Ram 2500 car, priced at $96,816
2026 Ram 2500
new
Diamond Black exterior
Automatic
Four-wheel Drive
used 2023 Jeep Gladiator car, priced at $39,999
2023 Jeep Gladiator
used
Hydro Blue Pearlcoat exterior
Automatic
Four-wheel Drive
used 2015 Ram 1500 car, priced at $16,300
2015 Ram 1500
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
used 2021 Ram 1500 car, priced at $28,999
2021 Ram 1500
used
Granite Crystal Clearcoat Metallic exterior
Automatic
Four-wheel Drive
used 2013 INFINITI G37x car, priced at $14,900
2013 INFINITI G37x
used
Moonlight White exterior
Automatic
All-wheel Drive
used 2024 Nissan Altima car, priced at $21,699
2024 Nissan Altima
used
Glacier White exterior
CVT
Front-wheel Drive