Shannon Dillman
Shannon Dillman at Button CDJR

Shannon Dillman

Service Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

4.8
318 Reviews
4.8

318 Reviews

Write a Review

318 Reviews of Shannon Dillman

July 02, 2025

Dealership Rating
Employee Rating

The service advisor Shannon was very helpful in getting my tire replaced. She know her stuff. More

by hendrix_d
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

July 02, 2025

Dealership Rating
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Vehicle was completed as promised, without any issues. Easy to drop off and pick up, close to work and home. More

by mike.hosier
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

July 01, 2025

Dealership Rating
Employee Rating

Always finds the actual problem(s) & the BEST solution(s). Always finds the actual problem(s) & the BEST solution(s), and someone always has knowledge of potential problems/solutions before the c More

by lwilliams230
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman

June 28, 2025

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Employee Rating

I like the way everybody make you feel like family, knowing that makes me feel. I am important to them. More

by diamondsunshine
Service Price Transparency
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Recommend Dealer
Yes
Jun 30, 2025

Button CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

June 27, 2025

Dealership Rating
Employee Rating

All right ? ? Okay All right All right Okay All right All right All right ?? More

by tkmcb99
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman

Jun 30, 2025

Button CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

June 23, 2025

Dealership Rating
Employee Rating

I appreciate them getting my vehicle in right away and taking care of the problem. Everything was done according to the way it should’ve been. More

by info@davidsonexcavating.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

Button CDJR responded

Thank you so much for the kind words! Keeping our customers informed and delivering quick, quality service is what we strive for. We truly appreciate your recommendation and look forward to seeing you again.

June 22, 2025

Dealership Rating
Employee Rating

Very bad customer service. A simple ac job took 3 weeks to be done. Would have taken 4 or more had I not complained to a manger. Refusing to give me a loaner or my car till j More

by DA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 30, 2025

Button CDJR responded

We’re truly sorry to hear about your experience and appreciate you taking the time to provide such detailed feedback. We understand how frustrating it must have been to deal with delays, lack of communication, and unclear charges—especially when transportation is essential to your daily life. This is not the level of service we aim to provide, and we take your concerns seriously. We deeply regret the inconvenience and stress this caused. If you're open to it, we would like the opportunity to review your situation more closely and work toward a resolution. Please feel free to reach out directly so we can ensure your concerns are properly addressed. Jody@drivechariot.com

June 21, 2025

Dealership Rating
Employee Rating

Beat dealership around . Great staff from salesmanship to repair shop . Great customer service. Thank you More

by jleaglover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garritt Stryker, Kolton Sandefur , Linda Simpson

Jun 30, 2025

Button CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

June 19, 2025

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Employee Rating

Shannon Dillman was amazing… The only reasons I go to Buttons is because of Shannon Dillman More

by cdillman61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

Button CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

June 14, 2025

Dealership Rating
Employee Rating

Button is always professional and extremely knowledgeable. They go out of there way to make me feel important. More

by bjclark32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Hansen, Garritt Stryker

Jun 16, 2025

Button CDJR responded

Thank you for the wonderful feedback! We’re so glad to hear that Button consistently provides professional and knowledgeable service.

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