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Shanell Nimmo
Shanell Nimmo at Southern Buick GMC Greenbrier
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Shanell Nimmo

Sales Manager

Southern Buick GMC Greenbrier

1300 South Military Highway
Chesapeake, VA 23320

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4.5
25 Reviews

Dealership Experience

19 yrs, 5 mos

Industry Experience

21 yrs, 5 mos

Languages Spoken

English English

4.5

25 Reviews

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25 Reviews of Shanell Nimmo

August 29, 2024

Dealership Rating
Employee Rating

It’s clean super easy to get in and out and every one is nice More

by Smhaltom02
Recommend Dealer
Yes

Other Employees Tagged: Jessie Bell, CJ Burns, Adam Burtner, Mikul Brown, Ron Fitzgerald, Cynthia Adams, Jorge Concepcion, Katrina Gill, Vincent Holley

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August 24, 2024

Dealership Rating
Employee Rating

Service department is horrible. They don't prioritize your car when they make mistakes. Service cashier is lovely. More

by dgunter80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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August 13, 2024

Dealership Rating
Employee Rating

Great customer service. Everyone was friendly willing to help. Took my car in for its 30000 mile maintenance and was there less than an hour! More

by Beckmill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 15, 2024

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 10, 2024

Dealership Rating
Employee Rating

The sales/finance team made it very easy to make this purchase and they really go the extra mile for you & that is one quality that's hard to come by in business these days. Will definitely purchase any More

by Ashleyrenne1613
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Merrill and Tyrone

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Aug 15, 2024

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 08, 2024

Dealership Rating
Employee Rating

It was the worst experience in my life, never received a new car without the introduction of the car. More

by danicervant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
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Aug 09, 2024

Southern Buick GMC Greenbrier responded

Dani. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership and to the President of Sales.

August 07, 2024

Dealership Rating
Employee Rating

This dealership has made the process of buying a new car a amazing experience thank you again!! More

by DMK4953
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Merrill and Tyrone

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Aug 09, 2024

Southern Buick GMC Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 04, 2024

Dealership Rating
Employee Rating

It's a blessing to get great service from this dealership. I will always come to have my car serviced there. More

by JAMESOUTLAW3366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Burtner, D'Aundre Whitfield

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Aug 07, 2024

Southern Buick GMC Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 02, 2024

Dealership Rating
Employee Rating

Very good fantastic loveable, honest, respect, i can recommend to my friend, not greedy at all More

by rckyalarcon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessie Bell, CJ Burns, Adam Burtner, Mikul Brown, Ron Fitzgerald, Cynthia Adams, Jorge Concepcion, Katrina Gill, Vincent Holley

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August 01, 2024

Dealership Rating
Employee Rating

Really liked the convenience of drop off and the fast and reliable service provided. Really appreciate the recommendations provided More

by FOXY382U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cynthia Adams

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July 26, 2024

Dealership Rating
Employee Rating

Fast and great service. I dropped off my truck and wasn’t really in a rush so I got a call a couple hours later and it was good to go. Fair prices and great customer service More

by matthew.a.driggers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Winston Whitehurst, Derrick White, Adam Burtner, Ron Fitzgerald, D'Aundre Whitfield, Jorge Concepcion, Katrina Gill, Vincent Holley, Fritz Toussaint

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