Shanell Nimmo
Shanell Nimmo at Southern Buick GMC Greenbrier

Shanell Nimmo

Sales Manager

Southern Buick GMC Greenbrier

1300 South Military Highway
Chesapeake, VA 23320

Contact Me
4.5
63 Reviews

Dealership Experience

20 yrs, 6 mos

Industry Experience

22 yrs, 6 mos

Languages Spoken

English English

4.5

63 Reviews

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63 Reviews of Shanell Nimmo

December 17, 2025

Dealership Rating
Employee Rating

They were accommodating and understanding with my fast needed to go to work. They listened and got me out in a reasonable time. More

by da5ofu2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 13, 2025

Dealership Rating
Employee Rating

Everyone was very professional but the truck has issues! Mohammad addressed the issues sent a tow truck the moment that I called! Rear main seal leak and front differential.. I pray that I'll get the truck More

by BIGCHRIS.CES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 16, 2025

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 09, 2025

Dealership Rating
Employee Rating

I have called 4 times to ask for the status of my car. No call back, the text link doesn't work and the front desk keeps promising calls back. Disgusting. More

by HALEYJOBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 11, 2025

Dealership Rating
Employee Rating

Extremely helpful and the process was easy. They weren’t opposed to coming down on the price a little bit, and talked us through the whole thing. More

by JILLIANGM02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd

November 06, 2025

Dealership Rating
Employee Rating

Service center was not knowledgeable enough for new customers. I emailed and asked prior to the service about a service and was told it would be covered. Then at checkout was informed I had to pay More

by ccp79846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Don't know the lady that charged me. She had curly blond hair

Nov 07, 2025

Southern Buick GMC Greenbrier responded

"Ccp79846" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 21, 2025

Dealership Rating
Employee Rating

Trey'von is great, he made sure I knew everything I needed to protect my car in the future! More

by LSERBIN0407
Recommend Dealer
Yes

Other Employees Tagged: Mikul Brown, Brett Lloyd, Jay Cunnigham , Logan Serbin

October 20, 2025

Dealership Rating
Employee Rating

Great great great great great great great great great great great great great great great More

by LINNELARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 16, 2025

Dealership Rating
Employee Rating

Great care. Workers listen to my concerns. I feel very confident in your employees! Thank you More

by aprilgllver311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 09, 2025

Dealership Rating
Employee Rating

Took o er two hours and could use improvements on the waiting room. Not enough seats for everyone there. More

by gavinrocks05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 02, 2025

Dealership Rating
Employee Rating

Excellent service, staff was extremely polite,and friendly , they kept me informed through every stage of the process. The Waiting area was very clean and comfortable. More

by johnsonsr47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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